Experience

Crompton Greaves Consumer Electricals Limited

• Manufacturing
• 700 & Above Employee

• Head Of Quality

  • Aug 2021 - Present

  Vadodara, Gujarat, India Leading a team of Quality heads of different manufacturing units and vendor Quality to develop and execute strategies in collaboration with plants and regions to establish a robust quality system as well as drive sustainable improvements in the quality of products within the CGECL Lighting BU Quality Assurance- Works with manufacturing location and outsourced partners to: prevent mistakes and defects in products and processes to avoid problems when delivering products to customers, Define… Show more Leading a team of Quality heads of different manufacturing units and vendor Quality to develop and execute strategies in collaboration with plants and regions to establish a robust quality system as well as drive sustainable improvements in the quality of products within the CGECL Lighting BU Quality Assurance- Works with manufacturing location and outsourced partners to: prevent mistakes and defects in products and processes to avoid problems when delivering products to customers, Define processes to ensure customer quality requirements are fulfilled. Focus on issue prevention rather than just control, establish quality thresholds to meet customer and stakeholder needs/expectations, drive down process waste or defects to deliver consistent results, minimizing variation and maximizing efficiencies Define processes to ensure Built in guarantee of satisfaction of new customers during new product introduction/ Development Quality Control- Establish effective internal measurements/ controls to verify that processes continue to meet customer and stakeholder requirements. Quality Governance- Develop, Deploy and maintain Quality Management System to provide the Lighting business unit with policies, regulations and processes that sufficiently describe the value chain activities. Lead the Quality function/ team at each manufacturing location/ Vendor Quality in the application of an operational approach and system of process management that is continually evaluated for effectiveness. Quality Compliance- Drive Zero defect process compliance by ensuring the use of analytics of Quality data from all parts of the operation to identify risks, failures and non-conformances within the local business, its suppliers and customers. People Leadership and Development- Provide Leadership to quality managers of manufacturing location/ Vendor Quality teams to deliver “best in class” by coaching/ mentoring and hand holding during difficult project deliveries. Show less



Flipkart

• India
• Technology, Information and Internet
• 700 & Above Employee

• Director Quality Assurance

  • Oct 2019 - Aug 2021

  Bengaluru, Karnataka, India

• Associate Director Quality Assurance

  • Jun 2017 - Sep 2019

  Bengaluru, Karnataka, India Heading Quality department and responsible for product development, supplier approval and customer satisfaction fir all product category.. Hard line, soft line and consumer gods.



Anchor Electricals Private Limited

• India
• Machinery Manufacturing
• 1 - 100 Employee

• Deputy General Manager QA

  • Apr 2015 - May 2017

  Daman and Thane Establish QMS data base and release the QMS standards. Make QMS committee and lead the QMS committee. Make plan for implementation of QMS across AEPL. Schedule internal audits for QMS. Conduct QM Assessment (In line with Panasonic Japan Quality Management Assessment). Make action plan to bridge the gaps Obtain ISO:17025 certification for Daman Laboratory, Obtain PNS certification. Responsible for Q loss amount reduction activity of AEPL. Help Quality managers for selection of… Show more Establish QMS data base and release the QMS standards. Make QMS committee and lead the QMS committee. Make plan for implementation of QMS across AEPL. Schedule internal audits for QMS. Conduct QM Assessment (In line with Panasonic Japan Quality Management Assessment). Make action plan to bridge the gaps Obtain ISO:17025 certification for Daman Laboratory, Obtain PNS certification. Responsible for Q loss amount reduction activity of AEPL. Help Quality managers for selection of projects, support and coach team for RCA, and timely completion of projects and achieve defined targets. Manage the team of Supplier Quality Management, ensure that we have enough supplier quality resources, Started make "Q contracts" with the suppliers. Ensure that the supplier improvement projects are selected and completed with in the defined time line and target Established Design review process, conduct design review, select young engineers and train them on design review concept. ensure design reviews are held before each important stage gate, and all past Q issues are addressed in new design

• Sr Manager - QA

  • Apr 2013 - Mar 2015

  Daman India Established Quality Management System at AEPL. Coach, Lead and promote QCC (Quality Control Circle) activity/ projects at AEPL (Improvement projects with Bottom up Approach - Systematic approach of problem solving) Responsible of reduction of Q Loss amount - select the projects and promote improvement to reduce Market Loss and Inter Losses Establish Test laboratory at AEPL Daman for WD products in line with the test requirement laid down in IEC standards. Prepare Quality… Show more Established Quality Management System at AEPL. Coach, Lead and promote QCC (Quality Control Circle) activity/ projects at AEPL (Improvement projects with Bottom up Approach - Systematic approach of problem solving) Responsible of reduction of Q Loss amount - select the projects and promote improvement to reduce Market Loss and Inter Losses Establish Test laboratory at AEPL Daman for WD products in line with the test requirement laid down in IEC standards. Prepare Quality system of Laboratory management in line with requirement of ISO17025 Gap analysis in term of technical regulation requirement (INDIA, Philippine, Thailand) make an promote action plan Establish Quality management standard, drafted the key processes of our organisation - non conformity handling, handling of customer complaint, internal audits, Supplier selection and approval process, RoHS etc..ISO 9000:2008 certification (TUV Nord)

• Quality Manager

  • Nov 2009 - Mar 2013

  Haridwar Responsible for Quality department at Haridwar Plant (2 Business units - Wiring Devices and Switchgear BU) Product Quality - Manage team of product quality engineers, ensure product inspection standards for POQ and OQC are prepared and followed. Select the improvement project after analysing the product Quality Dashboard.Reduction of Q Loss amount(Cost of poor Quality) Supplier Quality : - Support Coach and lead the team of supplier quality engineers to lead/ implement the… Show more Responsible for Quality department at Haridwar Plant (2 Business units - Wiring Devices and Switchgear BU) Product Quality - Manage team of product quality engineers, ensure product inspection standards for POQ and OQC are prepared and followed. Select the improvement project after analysing the product Quality Dashboard.Reduction of Q Loss amount(Cost of poor Quality) Supplier Quality : - Support Coach and lead the team of supplier quality engineers to lead/ implement the effective quality improvement plan. Liaison with BIS (Bureau of Indian Standards) for new licences, Inclusion of variety. Establish Test Lab for Wiring devices products, and Ensure adherence to test schedule.



Schneider Electric India Private Limited

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Assistant Manager - Quality

  • Jan 2007 - Nov 2009

  Hyderabad Area, India Product Technical Pilot for PCP products. Supplier Quality team Leader. responsible for product and process quality, handling of customer complaints, cause analysis and reduction of cost of poor Quality (NQC). Maintain the PCP quality dashboard Responsible for supplier quality, reduction of IQC rejection, supplier improvement, Supplier audits, supplier approvals, PPEP,



Bhartiya Cutler Hammer

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Quality Engineer

  • Apr 2005 - Dec 2006

  Faridabad, Haryana, India Here i was responsible for handling Customer complaints. Inspection and testing of the Contactors, Motor starters, Over Load protection relays, Limit Switches Prepared the product inspection standards. Responsible of Root cause analysis and implementation of Corrective actions. Defining and implementing preventive actions to avoid the recurrence of defect (reason of defect occurrence and reason for no detection)



Bentex Linger Switchgear Company

• Quality Engineer

  • Apr 2000 - Mar 2005

  naraina indistrial estate, delhi Worked here as quality engineer, responsible for 1. Inspection of incoming material, and Finished products (Oil Immersed Motor Starter, MCB, Isolator) 2. Implementation of Quality management standard ISO 9001:1994 3. formulating the standard operating procedures of the key process as per requirement of ISO