Experience

Apollo CBCC

• India
• Hospitals and Health Care
• 1 - 100 Employee

• Sr. Executive - Operations & Admin

  • Aug 2006 - Present

  - Working as an Sr.Executive - Operation & Admin and handling departments.- Handled Reception department independently- Created a customer friendly environment resulting in better patient and doctor satisfaction.- Successfully completed JCI & NABH accreditation activities as a Mentor from CBCC Apollo hospital.- Making schedule for all departments and monitoring day to day activity.- Making daily reports and sending to management.- To do financial counselling with patients, handling their accounts- Managing TPA, PSU and CORPORATE patients and handling their accounts.- Taking interviews and hiring new staff with HR department.- Helping all department work to gather as team.- Training & Developing the team member for successful completion of KRA’s.- Taking day to day round in department and solve query accordingly.- To maintain maximum efficiency, to be able to delegate task to other employees.- Strong Communication cross medical staff and non-medical staff, manager create an efficient work environment. - Collect significant data and use the data to improve patient care.- To protect patient, managers ensure the confidentiality and integrity of the healthcare facility.