Experience

Cubictree Technology Solutions Pvt Ltd
• India
• IT Services and IT Consulting
• 1 - 100 Employee
• Application Support Engineer

  • Jan 2023 - Present


GMS Solutions

• United States
• Business Consulting and Services
• 1 - 100 Employee

• L2 Application Support Engineer

  • Nov 2017 - Jan 2023

   Having around 5 years of experience in Production support and maintenance.  Providing Application Support & Production Support (L2 Level), and Maintenance to client on 24*7 basis.  Proficient in monitoring as well as managing various Control-M jobs.  Experienced in troubleshooting of issues pertaining to Application and Database, User Errors, Production Server, and Database related errors.  Worked on various projects using Windows, Power Shell Scripting, Linux, SQL and SAS Application.  Monitoring production server, troubleshooting and fixing bugs.  Attending meetings with users and development team regularly.  Good experience in resolving issue through tickets.  Having excellent Analytical Ability and Problem-Solving skills.  Acquainted with Client Interaction for status update and clarifications.  Ready to relocate and to work in 24*7. Show less