Experience

53DOTS_Dar Al Kotob

• Lebanon
• Printing Services
• 1 - 100 Employee

• Human Resources Specialist & Admin Supervisor

  • Jul 2022 - Present



Achrafieh Properties

• Lebanon
• Real Estate
• 1 - 100 Employee

• Administration & Customer Service Representative

  • Aug 2021 - Jul 2022

  Handling both companies ACHRAFIEH PROPERTIES & MODERN LIVING. - Understanding customers needs, handle inquiries, complains to get received in a timely manner. -Build sustainable relationships and trust with customers through open and interactive communication. -Keep Records of customers interactions, process customer accounts and fill documents. -Manage, organize, and delegate real estate agents with customers request by keep following. -Managing and documenting data in an accurate way. -Update properties content on Property Finder, OLX, and BeiTeck. Show less



brands & beyond

• Beirut, Lebanon

• Online Content Creator

  • Jul 2020 - Dec 2020

  -Create and publish products on the company's website. -Produce an e-copy of available products whether by research or by photoshoot. -Reach target audience by delivering both useful and appealing online information about company and products. -Research industry-related items. -Take photos of physical items to post on the company's webpage. -Edit and proofread created posts before publication. -Create a revised draft item posts using digital publishing platforms. -Conduct keyword research and use SEO guidelines to optimize content. -Coordinate with other teams. -Update websites as needed. Show less



Michel Zoughaib

• Lebanon
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Sales Executive

  • Jun 2017 - May 2020

  - Ensured proper presentation, organization, storing and replenishment of stock. - Gave customers outstanding support by understanding their needs, recommending the right products, services and resolved customer issues as they arose. - Executed daily/weekly/monthly sales goals - Attended product training classes and seminars and participated in pre-selling drives to maximize sales. - Manage administrative work and customer follow-up. - Establish, develop and maintain positive business and customer relationships. -Coordinate sales efforts with team members and other departments. Show less



FM World

• Portugal
• Cosmetics
• 200 - 300 Employee

• Multi Level Marketer

  • Dec 2015 - Sep 2017

  - Develop selling skills through comprehensive training - Contact potential customers or distributors for the company’s product - Give presentations to new people through appointments - Enroll at least new prospect as a customer or distributor every week - Learn all about the company - Learn the marketing or compensation plan - Become well versed on the product - Develop selling skills through comprehensive training - Contact potential customers or distributors for the company’s product - Give presentations to new people through appointments - Enroll at least new prospect as a customer or distributor every week - Learn all about the company - Learn the marketing or compensation plan - Become well versed on the product



BBAC Bank

• Banking
• 300 - 400 Employee

• Internship Trainee

  • Aug 2016 - Aug 2016

  - Providing professional, courteous and friendly customer service, greeting all customers promptly and pleasantly. - Supporting professional bank image by ensuring care for the branch environment and appearance of the branch as well as personal appearance. - Providing assistance for branch employees when needed - Opening bank accounts through taking the necessary documents and information from customers - Learning details about different types of loans - Understanding banking operations through teller assistance where cash deposits and cash withdrawals were handled Show less