Experience

StyleAccess, LLC

• Wholesale Building Materials
• 1 - 100 Employee

• Account Manager

  • Nov 2015 - Present

  -Manage 40+ accounts -Work directly with accounts to problem solve, sell, and ship multiple orders weekly and daily -Assist sales reps with marketing and sells with each account -Manage weekly tasks for each specific account whilst assisting the team as a whole with processing orders, future ordering, and helping to grow company reputation -Assigned to grow specific accounts into larger profitable accounts -Manage 40+ accounts -Work directly with accounts to problem solve, sell, and ship multiple orders weekly and daily -Assist sales reps with marketing and sells with each account -Manage weekly tasks for each specific account whilst assisting the team as a whole with processing orders, future ordering, and helping to grow company reputation -Assigned to grow specific accounts into larger profitable accounts



Baker Brothers American Deli

• United States
• Restaurants
• 1 - 100 Employee

• Key Manager

  • Jun 2015 - Nov 2015

  -Managed, trained and molded 5+ personnel. -Developed and created a working relationship with all guests, provided marketing and company events with outstanding catering services. -Responsibilities included filing paperwork for receiving/shipping orders, daily sales sheets, marketing sheets, schedules, and period performance sheets, invoice filing, and personnel performance evaluations. -Managed, trained and molded 5+ personnel. -Developed and created a working relationship with all guests, provided marketing and company events with outstanding catering services. -Responsibilities included filing paperwork for receiving/shipping orders, daily sales sheets, marketing sheets, schedules, and period performance sheets, invoice filing, and personnel performance evaluations.



Top Pot Doughnuts

• Food and Beverage Services
• 1 - 100 Employee

• Cafe Manager

  • Mar 2015 - Jun 2015

  -Managed, trained and motivated 7+ professional personnel. -Provided excellent customer service while establishing and maintaining customer loyalty by delivering a polished and well-crafted product. -Responsibilities included filing paperwork for daily sales, weekly sales and monthly sales, order processing and receiving, managing and maintaining stock, along with invoice filing and payments, and executing performance recognition and performance management of employees. -Managed, trained and motivated 7+ professional personnel. -Provided excellent customer service while establishing and maintaining customer loyalty by delivering a polished and well-crafted product. -Responsibilities included filing paperwork for daily sales, weekly sales and monthly sales, order processing and receiving, managing and maintaining stock, along with invoice filing and payments, and executing performance recognition and performance management of employees.



Firehouse Subs

• United States
• Restaurants
• 700 & Above Employee

• Assistant Manager

  • 2013 - 2014

  -Led and trained as many as 14 professional operations personnel that together significantly improved overall logistics and increased sales of this $600k+ franchise. -Leveraged hospitality background to create solutions to meet individual’s needs with motivated employees and sales initiatives. -Establish customer loyalty by delivering well-crafted products daily, managing large catering opportunities and providing exceptional customer service in a timely manner. -Responsibilities included filing paperwork for receiving/shipping orders and product, processing and managing workflow and time management, organizing and categorizing orders effectively in limited work areas, managing and maintaining back-stock and executing performance recognition and performance management of employees. Show less



Mimis Cafe

• United States
• Restaurants

• Floor Manager

  • Aug 2009 - Jul 2013

  -Managed and trained 20+ professional personnel. -Delivered exceptional performance in all aspects of serving customers. -Consistently recognized as an outstanding employee through internal awards program. -Redesigned greetings and marketing material that increased 10%+ sales per month. -Responsibilities included filing paperwork for opening and closing daily operations, order processing and receiving, customer service through personnel management and conflict mediation, executing performance recognition and performance management of employees. Show less