Hilda Ortiz
Manager at WESTERN SIZZLIN- Claim this Profile
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Bio
Experience
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WESTERN SIZZLIN
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United States
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Food and Beverage Services
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1 - 100 Employee
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Manager
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Aug 2017 - Present
Customer service is my key role. I daily manage customer complaints and concerns while also ensuring our customer base receives the best customer experience. Other duties include daily cash counts, greeting customers and ensuring quality of food to be align with our facilities high standards. Customer service is my key role. I daily manage customer complaints and concerns while also ensuring our customer base receives the best customer experience. Other duties include daily cash counts, greeting customers and ensuring quality of food to be align with our facilities high standards.
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Hildas Sweet Shoppe
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Altus, OK
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Business Owner
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Jan 2011 - Present
Currently a free-lance business operating on a per order basis. This business flourished from a previous established business I managed from 09-11. In 2011 , I purchased this business from a previous owner and evolved it to reflect the passion I have for pastry design. Our award-winning pastries have an ongoing demand throughout the community for any events. My direct involvement in this company alongside ownership entails day to day operations, business to business marketing, client-building, relationship management, inventory, accounts receivable, accounts payable, delivery, creation and design, decorating, scheduling Et cetera Show less
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Education
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Western Oklahoma State College