Experience

Orlando Housing Authority of Florida

• Government Administration
• 1 - 100 Employee

• Oficial de Vistas Administrativas

  • Feb 2021 - Present

  · Receive, investigate, and resolve grievance requests from housing program participants seeking relief from potentially adverse actions. • Preside over grievance and review hearings, in a quasi-judicial, government-regulated process, between program participants and the public housing authority. • Synthesize, analyze, and resolve complex compliance and grievances issues, in alignment with due process rights and policies and procedures, while maintaining compliance with OHA guidelines and HUD regulations. • Perform risk assessment of requests received and evaluate for regulatory compliance with HUD regulations and OHA policies. • Significantly improved hearings’ process by implementing a completely virtual format, thereby increasing efficiency, safety, and quality assurance. • Identify and secure federal grant funding opportunities.



Lake County Schools

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Coordinador de Cumplimiento / Bilingue

  • Aug 2018 - Feb 2021

  • Structured and managed all on-site aspects of compliance program and monitored for quality assurance. • Instrumental in leading site-wide risk assessment. • Produced regulatory compliance documentation required by state and federal law, as well as comprehensive internal reports. • Performed daily cross-functional team leadership and management tasks. • Designed and presented compliance training for staff. • Collaborated with organization-wide compliance teams and successfully completed state mandated audits.



Garland Independent School District

• United States
• Education Management
• 700 & Above Employee

• Education Specialist / Bilingual

  • Jul 2013 - Aug 2018

  • Delivered curriculum-based, in-person, instruction on core subject, as mandated by the state Department of Education. • Designed instruction modules for critical thinking and analyzed data for programmatic effectiveness, then optimized for impact. • Managed all aspects of participant’s educational and wellness needs (psychological, social, and emotional) • Served as stakeholders’ daily contact, utilizing multiple digital platforms simultaneously. • Delivered curriculum-based, in-person, instruction on core subject, as mandated by the state Department of Education. • Designed instruction modules for critical thinking and analyzed data for programmatic effectiveness, then optimized for impact. • Managed all aspects of participant’s educational and wellness needs (psychological, social, and emotional) • Served as stakeholders’ daily contact, utilizing multiple digital platforms simultaneously.



Garland Education Association

• Garland, Texas, United States

• President / Vice President

  • Jul 2016 - Jul 2018

  • Leadership role, elected by peer professionals to advocate for the labor rights and benefits of members of a professional association. • Provided representation to aid in resolving labor disputes. • Managed an elected board of directors, determining their work priorities, and presiding over meetings. • Parliamentarian. • Designed training modules based on planning for new laws and regulations. • Managed multiple digital platforms for image marketing and maintained active communication with stakeholders. • Increased membership 10% yearly.



Dallas Independent School District

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Education Specialist / Bilingual

  • Jul 2007 - Jul 2013

  • Delivered curriculum-based, in-person, instruction on core subject, as mandated by the state Department of Education. • Designed instruction modules for critical thinking and analyzed data for programmatic effectiveness, then optimized for impact. • Managed all aspects of participant’s educational and wellness needs (psychological, social, and emotional) • Served as stakeholders’ daily contact, utilizing multiple digital platforms simultaneously. • Delivered curriculum-based, in-person, instruction on core subject, as mandated by the state Department of Education. • Designed instruction modules for critical thinking and analyzed data for programmatic effectiveness, then optimized for impact. • Managed all aspects of participant’s educational and wellness needs (psychological, social, and emotional) • Served as stakeholders’ daily contact, utilizing multiple digital platforms simultaneously.



VMP Legal Services

• San Juan, Puerto Rico

• Attorney At Law

  • Apr 2001 - Jun 2007

  Admitted to two state bars in the Commonwealth of Puerto Rico (Exp. 2012) · Law practice focused on civil, corporate, banking, finance, real estate, residential mortgages, commercial financing, contracts and family law. · Directly aided banking professionals in securing home mortgage loans to more than 4,000 home buyers. · Coached and mentored new attorneys. · Provided written legal advice (to corporate institutions and individuals) on all pertinent legal issues, including compliance with applicable state and federal laws. · Provided insightful, legal advice to clients. · Analyzed probable outcomes of cases using knowledge of legal precedents. · Advocated for clients before state court.