Experience

Arizona Federal Credit Union

• United States
• Banking
• 1 - 100 Employee

• Service Manager

  • 2020 - Present

  Manage daily branch operations to ensure a safe and efficient operating environment Provide mentorship and ongoing coaching to team members Respond to member inquiries and resolve member concerns to ensure a positive experience Ensure branch audits are completed in an efficient and timely manner Maintained strict confidentiality for all customer and client information Schedule staff members to ensure the branch is adequately staffed Initiate disciplinary action as necessary… Show more Manage daily branch operations to ensure a safe and efficient operating environment Provide mentorship and ongoing coaching to team members Respond to member inquiries and resolve member concerns to ensure a positive experience Ensure branch audits are completed in an efficient and timely manner Maintained strict confidentiality for all customer and client information Schedule staff members to ensure the branch is adequately staffed Initiate disciplinary action as necessary Actively seeking ways to keep the team engaged and motivated by recognizing and rewarding their efforts

• Training Mentor

  • Sep 2015 - Dec 2021

  Open and maintain new business and personal accounts Process Loan Applications and Loan Funding Maintained strict confidentiality for all customer and client information Respond to all customer inquiries and resolve issues after appropriate research Identify referral opportunities and cross-sell services effectively Provide various lines of credit including Credit Cards, Home Equity, and Auto Loans Provide training and mentorship to new employees Accountable to document… Show more Open and maintain new business and personal accounts Process Loan Applications and Loan Funding Maintained strict confidentiality for all customer and client information Respond to all customer inquiries and resolve issues after appropriate research Identify referral opportunities and cross-sell services effectively Provide various lines of credit including Credit Cards, Home Equity, and Auto Loans Provide training and mentorship to new employees Accountable to document employee progress and present concerns and recommendations to branch management



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• CSA Millwork

  • Mar 2013 - Present

  2929 w thunderbird rd phx 85053 Data Entry, Answering phone calls, Setting up appointments, Processing Payments by phone, Faxing installers, Scanning, Filing



Integrity Staffing Solutions

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Order Picker

  • Aug 2012 - Dec 2012

  Goodyear az Operate forklift to pick selected items that are soon to be shipped out. Loading trucks in an efficient way to ensure product gets to the customer in a timely manner. Count quantity of items in a bin to ensure that no product is damaged or missing


University of Phoenix
• United States
• Higher Education
• 700 & Above Employee
• Analyst

  • Jun 2011 - Jan 2012