Experience

Orr's Jewelers

• United States
• Retail
• 1 - 100 Employee

• Repair Coordinator

  • Dec 2017 - Present

  -Manage a multifaceted repair department for a fine jewelry and luxury watch business. -Coordinate with 3 in-house and over 50 outside service centers to provide the fastest and highest quality experience for customers all over the country. -Utilize customer service skills to provide swift conflict resolution. -Manage a multifaceted repair department for a fine jewelry and luxury watch business. -Coordinate with 3 in-house and over 50 outside service centers to provide the fastest and highest quality experience for customers all over the country. -Utilize customer service skills to provide swift conflict resolution.



Helzberg Diamonds

• United States
• Retail
• 700 & Above Employee

• Assistance Manager

  • Oct 2013 - Nov 2017

  -Consistently exceeded my personal monthly sales goals, as well as optimized my team's performance to surpass the store goals. -Supervised daily store operations, recruited new hires, drafted schedules, and trained staff. -Consistently exceeded my personal monthly sales goals, as well as optimized my team's performance to surpass the store goals. -Supervised daily store operations, recruited new hires, drafted schedules, and trained staff.



Signet Jewelers

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Dec 2012 - Jun 2013

  -Met my own sales goals while developing and motivating a new team to achieve the store’s daily quotas. -Responsible for profit and loss of the repair department. -Met my own sales goals while developing and motivating a new team to achieve the store’s daily quotas. -Responsible for profit and loss of the repair department.



The Post-Journal

• United States
• 1 - 100 Employee

• City Reporter

  • Nov 2011 - Jun 2012

  -Interviewed sourced to write news articles, features, and investigative pieces. -Covered breaking news stories and government events. -Captured photographs and videos for publication. -Interviewed sourced to write news articles, features, and investigative pieces. -Covered breaking news stories and government events. -Captured photographs and videos for publication.



PCMag.com

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Assistant Editor

  • Oct 2010 - Aug 2011

  -Edited daily columns, blog posts, and feature articles for immediate Web publication. -Wrote blog posts, news stories, and features. -Edited daily columns, blog posts, and feature articles for immediate Web publication. -Wrote blog posts, news stories, and features.