Experience

ATR Inc

• United States
• Software Development
• 1 - 100 Employee

• Lead Digital Transformation Specialist

  • Jun 2014 - Present

  Perform conversion of documents from MS Word and PDF using company’s proprietary software Validate the accuracy of the converted documents Record details of the converted documents in tracking spreadsheets Follow established conventions for document conversion Work closely with the client to resolve complex issues Drive all issues to a successful and timely resolution Meeting aggressive deadlines in a fast-paced environment Perform conversion of documents from MS Word and PDF using company’s proprietary software Validate the accuracy of the converted documents Record details of the converted documents in tracking spreadsheets Follow established conventions for document conversion Work closely with the client to resolve complex issues Drive all issues to a successful and timely resolution Meeting aggressive deadlines in a fast-paced environment



Allstate Melissa Martin Agency

• Cypress, TX

• Insurance

  • Jan 2014 - Jun 2014

  Provide Customer Service, research and problem solving Create quotes, data entry, word processing, telephone, filing Update and maintain customer files Meeting scheduling Assist Customers with billing Provide Customer Service, research and problem solving Create quotes, data entry, word processing, telephone, filing Update and maintain customer files Meeting scheduling Assist Customers with billing



Clover Global Solutions

• Administrative Assistant

  • Sep 2012 - Nov 2013

  Provide Customer Service, research and problem solving Create Excel reports, Data entry, word processing, telephone, filing Update and Maintain Employee Records Schedule meetings and Coordinate Employee trainings Provide Administrative Support to Executives Schedule drug screens and run backgrounds on potential Employees Benefits Administration Provide Customer Service, research and problem solving Create Excel reports, Data entry, word processing, telephone, filing Update and Maintain Employee Records Schedule meetings and Coordinate Employee trainings Provide Administrative Support to Executives Schedule drug screens and run backgrounds on potential Employees Benefits Administration



Doing Whats Right Construction

• Spring, Texas

• Administrative Assistant

  • Jan 2011 - Nov 2011

  Customer service, job scheduling Research and resolution of escalated customer inquiries Created Excel reports, Data entry, expense reports, payroll reports Scheduled meetings Customer service, job scheduling Research and resolution of escalated customer inquiries Created Excel reports, Data entry, expense reports, payroll reports Scheduled meetings



Clayton Services

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Administrative Assistant

  • Jan 2009 - Jan 2011

  Provided Customer service, research and problem solving Data entry, word processing, telephone Production items, shipping, and inventory control Provided Customer service, research and problem solving Data entry, word processing, telephone Production items, shipping, and inventory control



Advanced Technologies Inc

• Houston, Texas

• Administrative Assistant

  • Jan 2006 - Aug 2008

  Customer Service, data entry, heavy phone work Compiled Sales reports in Excel Prepared job cost reports and blue prints Scheduled staff meetings, took minutes Customer Service, data entry, heavy phone work Compiled Sales reports in Excel Prepared job cost reports and blue prints Scheduled staff meetings, took minutes



Salon Source

• Houston, Texas Area

• Administrative Assistant

  • Oct 2004 - Jan 2006

  Inventory Control and Purchasing Account Receivables, billing, invoicing, and posting payments Data entry, filing, and relief for front desk. Inventory Control and Purchasing Account Receivables, billing, invoicing, and posting payments Data entry, filing, and relief for front desk.