Hilary Hiraldo

Project Manager at Expo23
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Contact Information
us****@****om
(386) 825-5501
Location
Puerto Plata, Dominican Republic, DO
Languages
  • Ingles Full professional proficiency
  • Español Native or bilingual proficiency
  • Francés Limited working proficiency

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Credentials

  • Social media y marketing
    Asume tus RRSS
    Dec, 2022
    - Oct, 2024
  • Determinacion de Herederos
    Academia Juridica Nacional
    Jun, 2022
    - Oct, 2024
  • Derecho Migratorio Norteamericano
    Academia Juridica Nacional
    May, 2021
    - Oct, 2024
  • Teaching and Learning In a Multicultural World
    Universidad Tecnol��gica de Santiago
    Dec, 2016
    - Oct, 2024

Experience

    • Manufacturing
    • 1 - 100 Employee
    • Project Manager
      • Jun 2022 - Present

      Expo23 currently serves as the parent company for trademarked brands like Sagler, Home-It, Medical King, and Play22. Each venture offers a unique and innovative selection of products in their respective spaces. Our popular products and home solutions are being featured in some of the biggest retail box stores in the world such as Target, Macy's, Home Depot, and WalmartIn addition to that, we are extremely successful in the online market by having many of our top-selling products featured on Amazon's marketplace.As a Project Manager, some of the things that I do are:• Project planning for each of our brands around the different E-commerce platforms• Digital marketing strategies• Content creator• Research & Development• Copywriting• SEO & SEM research• Collection and interpretation of Data• Final consumer profile analysis• Implementation of mechanisms focused on results• Product listing optimizations

    • United States
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Project Manager
      • Jun 2022 - Present

      • Project planning to achieve business goals• Creation of calendars with deadlines for the fulfillment of objectives• Research and development of the brand within electronic commerce through SEO and SEM.• Implementation of market adjustment mechanisms• Applying tools that allow the development of projects• Follow up and modification of the implemented tools• Coordinate with collaborators on publication processes and strategies for the product catalog on the different platforms• Create strategic profiles of the merchandise within the directory.• Work with the development of the business catalog in the different e-commerce platforms• Improve the positioning of the company in the market through marketing strategies• Identify the needs or desires of potential customers so that the list of items is attractive to them• Prepare reports on market segmentation, comparative analysis, metrics, and results• Study the market to determine the final presentation of the products • Evaluate the supply and demand of the market for the fixing of the price to the final consumer of the merchandise

    • Manufacturing
    • Project Manager
      • Jun 2022 - Present

      • Project planning to achieve business goals• SEO & SEM investigation• Create marketing strategies for the merchandise within the directory• Research and development of the brand within electronic commerce for the final presentation of the product.• Improve the positioning of the company in the market through marketing strategies.• Collection and interpretation of data• Implement market adjustment mechanisms• Apply tools that allow the development of projects• Follow up and modify the implemented tools.• Work with the development of the business catalog in the different e-commerce platforms.• Identify the needs or desires of the final consumer so that the list of items is attractive to them.• Prepare reports on market segmentation, comparative analysis, metrics, and results.• Evaluate the supply and demand of the market for the fixing of the price to the final consumer of the merchandise.

    • United Kingdom
    • Manufacturing
    • 1 - 100 Employee
    • Project Manager
      • Jun 2022 - Present

      • Project planning to achieve business goals• Research through SEO & SEM tools• Apply instruments that allow the development of projects• Research and development of the brand within electronic commerce for the final presentation of the product.• Creation of marketing strategies for the merchandise within the directory• Improve the positioning of the company in the market through marketing strategies.• Collection and interpretation of data for reporting on market segmentation, comparative analysis, metrics, and results.• Implement market adaptation mechanisms according to the sector.• Follow up and modify the implemented tools.• Work with the development and presentation of the product catalog in the different e-commerce platforms.• Identify the desires and needs of the possible final consumers of the items.• Evaluate the supply and demand of the market for the fixing of the price of the product for the final consumer of the same.

    • United States
    • Hospitals and Health Care
    • Project Manager
      • Jun 2022 - Present

      • Project planning for the brand to achieve business goals• Digital marketing strategies• Research and development of the brand within electronic commerce for the final presentation of the product.• Content creation through marketing strategies for the merchandise within the directory• Research and development of the brand within electronic commerce for the final presentation of the product• Copywriting for the products on the business catalog• Improve the positioning of the company in the market through marketing strategies.• SEO & SEM investigation• Collection and interpretation of data to prepare reports on market segmentation, comparative analysis, metrics, and results.• Final consumer profile analysis• Implementation of mechanisms that allow the development of the projects• Apply market tools focused on results• Evaluate the supply and demand of the market for the fixing of the price to the final consumer of the merchandise

    • Germany
    • Business Consulting and Services
    • Project Manager
      • Jun 2022 - Present

      • Project planning to achieve business goals• Google ads• Shopify• Email marketing• SEO & SEM investigation• Create marketing strategies for the merchandise within the directory• Research and development of the brand within electronic commerce for the final presentation of the product.• Improve the positioning of the company in the market through marketing strategies.• Collection and interpretation of data• Implement market adjustment mechanisms• Apply tools that allow the development of projects• Follow up and modify the implemented tools.• Work with the development of the business catalog in the different e-commerce platforms.• Identify the needs or desires of the final consumer so that the list of items is attractive to them.• Prepare reports on market segmentation, comparative analysis, metrics, and results.• Evaluate the supply and demand of the market for the fixing of the price to the final consumer of the merchandise.

    • Accountant Assistant
      • Aug 2017 - Jun 2022

      • IR2 Sworn Declaration of companies without operations before the DGII• Preparation of IR1 before the DGII• Preparation of rectifying affidavits• Preparation of Financial Statements• Payroll Management• Management of the registration process of employees before the TSS• Sending 606• Bank statements• Track accounts receivable from customers annually and monthly.• Translation into English of the necessary documentation for clients and meetings.• Request access codes and changes to emails before the DGII of legal and natural persons.

    • Dominican Republic
    • Education Administration Programs
    • 200 - 300 Employee
    • President of the General Committee and the Law Committee
      • Dec 2020 - May 2022

      • Preparation of talks, conferences, and webinars• University policy advisor• Link between the University and students• Generating reports• Collaboration in extracurricular activities• Representation of the university in internal and external events. • Preparation of talks, conferences, and webinars• University policy advisor• Link between the University and students• Generating reports• Collaboration in extracurricular activities• Representation of the university in internal and external events.

    • Customer Service Representative
      • Nov 2021 - Mar 2022

      • Proveer soporte a los clientes• Aclarar dudas de los servicios• Manejo de CRM• Comunicar informaciones de los servicios• Procesar solicitudes • Realizar reportes• Recepción y procesamiento de ordenes• Mediación de quejas de clientes• Acreditación de cupones y descuentos a cuentas • Proveer soporte a los clientes• Aclarar dudas de los servicios• Manejo de CRM• Comunicar informaciones de los servicios• Procesar solicitudes • Realizar reportes• Recepción y procesamiento de ordenes• Mediación de quejas de clientes• Acreditación de cupones y descuentos a cuentas

    • Customer Service Representative and Tech Support
      • Aug 2020 - Dec 2020

      • Resolución de problemas • Aclarar dudas de los servicios• Manejo de CRM• Recepción y procesamientos de ordenes• Elaboración de reportes • Proveer información de los servicios• Actualización de servicios e informaciones del perfil del cliente• Guiar a clientes para solucionar problemas técnicos • Resolución de problemas • Aclarar dudas de los servicios• Manejo de CRM• Recepción y procesamientos de ordenes• Elaboración de reportes • Proveer información de los servicios• Actualización de servicios e informaciones del perfil del cliente• Guiar a clientes para solucionar problemas técnicos

Education

  • Universidad Tecnológica de Santiago UTESA
    Diplomado, Derecho Procesal Penal
    -
  • Universidad Tecnol��gica de Santiago
    Licenciatura, Derecho
    2017 - 2022
  • Sucess Institute
    Secretariado Ejecutivo, Servicio al Cliente
    2017 - 2017
  • Centro de Asesoria Financiera Marselle
    Tecnico, Contabilidad
    2021 - 2021
  • Colegio de Abogados de la Republica Dominicana
    Taller sobre los Procedimientos ante los Tribunales de Tierra de Jurisdiccion Original, Derecho inmobiliario
    -

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