Hilary Erickson
Senior Consultant at Hitachi Solutions America- Claim this Profile
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Bio
Rick Tett
I really enjoyed working with Hilary on SkyKick's sales and business systems. She was extremely thorough in the projects and tasks she was assigned and was eager to learn new things. She also has a great sense of humor and was a pleasure to be around - though our entire interaction was over Teams video calls. I was not surprised that she went back to consulting where I am sure she will thrive.
Jennifer Rostal
I was Hilary's manager at Perficient and also let a project she worked on. Hilary is one of the best Associate Business Consultants with whom I have worked. I heard nothing but compliments about Hilary from the teams that she worked with while at Perficient. Hilary is exceptionally professional, always prepared and willing to help others. She is a very strong business analyst and takes pride in her work and delivering the best results. Hilary is one of the most reliable business analysts I've worked with. I always appreciated that she asked questions to make sure she thoroughly understood what was being asked of her and when it needed to be done. She consistently did high quality work with a commendable attention to detail. Hilary excels at unraveling complex requirements and analyzing data to ensure she produces detailed and thorough documentation for the development team. She also has very strong research skills, which are beneficial to many projects. Hilary is very personable and works very well with clients and team members alike. She is trustworthy and reliable. She is an excellent communicator, orally as well as through email and documentation. Hilary is a fantastic business analyst and I recommend her without hesitation.
Rick Tett
I really enjoyed working with Hilary on SkyKick's sales and business systems. She was extremely thorough in the projects and tasks she was assigned and was eager to learn new things. She also has a great sense of humor and was a pleasure to be around - though our entire interaction was over Teams video calls. I was not surprised that she went back to consulting where I am sure she will thrive.
Jennifer Rostal
I was Hilary's manager at Perficient and also let a project she worked on. Hilary is one of the best Associate Business Consultants with whom I have worked. I heard nothing but compliments about Hilary from the teams that she worked with while at Perficient. Hilary is exceptionally professional, always prepared and willing to help others. She is a very strong business analyst and takes pride in her work and delivering the best results. Hilary is one of the most reliable business analysts I've worked with. I always appreciated that she asked questions to make sure she thoroughly understood what was being asked of her and when it needed to be done. She consistently did high quality work with a commendable attention to detail. Hilary excels at unraveling complex requirements and analyzing data to ensure she produces detailed and thorough documentation for the development team. She also has very strong research skills, which are beneficial to many projects. Hilary is very personable and works very well with clients and team members alike. She is trustworthy and reliable. She is an excellent communicator, orally as well as through email and documentation. Hilary is a fantastic business analyst and I recommend her without hesitation.
Rick Tett
I really enjoyed working with Hilary on SkyKick's sales and business systems. She was extremely thorough in the projects and tasks she was assigned and was eager to learn new things. She also has a great sense of humor and was a pleasure to be around - though our entire interaction was over Teams video calls. I was not surprised that she went back to consulting where I am sure she will thrive.
Jennifer Rostal
I was Hilary's manager at Perficient and also let a project she worked on. Hilary is one of the best Associate Business Consultants with whom I have worked. I heard nothing but compliments about Hilary from the teams that she worked with while at Perficient. Hilary is exceptionally professional, always prepared and willing to help others. She is a very strong business analyst and takes pride in her work and delivering the best results. Hilary is one of the most reliable business analysts I've worked with. I always appreciated that she asked questions to make sure she thoroughly understood what was being asked of her and when it needed to be done. She consistently did high quality work with a commendable attention to detail. Hilary excels at unraveling complex requirements and analyzing data to ensure she produces detailed and thorough documentation for the development team. She also has very strong research skills, which are beneficial to many projects. Hilary is very personable and works very well with clients and team members alike. She is trustworthy and reliable. She is an excellent communicator, orally as well as through email and documentation. Hilary is a fantastic business analyst and I recommend her without hesitation.
Rick Tett
I really enjoyed working with Hilary on SkyKick's sales and business systems. She was extremely thorough in the projects and tasks she was assigned and was eager to learn new things. She also has a great sense of humor and was a pleasure to be around - though our entire interaction was over Teams video calls. I was not surprised that she went back to consulting where I am sure she will thrive.
Jennifer Rostal
I was Hilary's manager at Perficient and also let a project she worked on. Hilary is one of the best Associate Business Consultants with whom I have worked. I heard nothing but compliments about Hilary from the teams that she worked with while at Perficient. Hilary is exceptionally professional, always prepared and willing to help others. She is a very strong business analyst and takes pride in her work and delivering the best results. Hilary is one of the most reliable business analysts I've worked with. I always appreciated that she asked questions to make sure she thoroughly understood what was being asked of her and when it needed to be done. She consistently did high quality work with a commendable attention to detail. Hilary excels at unraveling complex requirements and analyzing data to ensure she produces detailed and thorough documentation for the development team. She also has very strong research skills, which are beneficial to many projects. Hilary is very personable and works very well with clients and team members alike. She is trustworthy and reliable. She is an excellent communicator, orally as well as through email and documentation. Hilary is a fantastic business analyst and I recommend her without hesitation.
Credentials
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Microsoft Certified Dynamics 365 Customer Service Functional Consultant Associate
MicrosoftSep, 2022- Nov, 2024 -
Microsoft Dynamics 365 Marketing Functional Consultant Associate
MicrosoftApr, 2021- Nov, 2024 -
Microsoft Certified Microsoft Dynamics 365 Sales Functional Consultant Associate
MicrosoftJan, 2021- Nov, 2024 -
Microsoft Certified Power Platform Functional Consultant Associate
MicrosoftJan, 2021- Nov, 2024 -
HubSpot Sales Software Certified
HubSpot AcademyJan, 2021- Nov, 2024 -
MCSE: Business Applications - Certified 2018
MicrosoftNov, 2018- Nov, 2024 -
ClickDimensions Certified Professional
ClickDimensionsJan, 2019- Nov, 2024 -
MCSA: Dynamics 365 - Certified 2017
MicrosoftSep, 2017- Nov, 2024 -
MCSE: Business Applications - Certified 2017
MicrosoftSep, 2017- Nov, 2024 -
Certified ScrumMaster
Scrum AllianceNov, 2014- Nov, 2024
Experience
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Hitachi Solutions America
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United States
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IT Services and IT Consulting
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500 - 600 Employee
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Senior Consultant
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Oct 2022 - Present
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Perficient
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Technical Consultant
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Apr 2022 - Sep 2022
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Senior Business Consultant
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Mar 2021 - Apr 2022
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SkyKick
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United States
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Information Technology & Services
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200 - 300 Employee
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Dynamics 365 Administrator
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Aug 2019 - Mar 2021
• Translate business requirements into technical requirements. • Advise technical program managers on best practices and provide system solutions for business problems. • Write and maintain functional specification document for custom logic. • Customize and configure Microsoft Dynamics 365. • Build Power Automate flows to extend Dynamics 365 functionality. • Implemented Case Management for service department to replace task ticketing. • Designed and deployed structured and maintainable security model using field security and teams. Show less
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Altriva Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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CRM Business Analyst
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Aug 2017 - Jul 2019
Altriva Solutions is a business and technology consultancy that partners with clients to deliver successful business initiatives. We are an award-winning organization delivering strategy, process, and implementation of integrated, customer engagement focused solutions. My Responsibilities: - Customized and configured Microsoft Dynamics 365. - Gathered requirements, managed project backlogs and budgets, and managed and tested custom development. - Transitioned clients from spreadsheets or other CRM systems to Microsoft Dynamics 365. - Integrated Microsoft Dynamics 365 with marketing platforms such as Marketo and ClickDimensions. - Wrote training documentation and functional specifications. - Trained end users on newly customized Microsoft Dynamics 365 platform. - Integrated Dynamics 365 with PowerBI and created reports. - Created custom applications using PowerApps integrated with Microsoft Dynamics 365. - Industries served: Hard Money Lending, Power Management, Healthcare Marketing, and Chemicals Show less
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Cobb & Associates, Ltd.
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Minneapolis
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Associate
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Aug 2015 - Mar 2017
Cobb & Associates, Ltd. provides professional services in financial matters, with emphasis in the areas of litigation support and capital finance. Cobb & Associates, Ltd. assists representation of plaintiffs and defendants in disputed matters and provides testimony, including regarding: financial damages, intellectual properties, valuation of equity interests, employment and corporate raiding, bankruptcy, and professional liability, in state and federal courts and arbitrations. My Responsibilities: - Conducted market research, including identification of companies participating in the market, relevant markets, and determined market share. - Read and analyzed documents, including internal memos and emails, marketing presentations, legal filings, Securities and Exchange Commission filings, profit and loss statements, balance sheets and footnote disclosures, to assist in determining damages such as lost profits and reasonable royalties. - Summarized relevant information to be presented in legal reports (Rule 26(a)(2)(B) Reports) and at trial. - Designed, developed, and maintained company website (www.cobbassoc.com) using HTML and CSS. - Industries served: Healthcare, Retail, Finance, Ecommerce, and College Athletics Show less
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Perficient
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Associate Business Consultant
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Jul 2014 - Aug 2015
As a business consultant I played the roles of business analyst, quality assurance analyst, and project manager. My Responsibilities: - Performed requirements elicitation and refinement - Managed the backlog - Facilitated scrum ceremonies - Performed defect triage by testing functionality and User Interface (UI) - Wrote client-facing documentation, including comprehensive training guide and status reports - Managed project budgets Technology Experience: Adobe Experience Manager (AEM), Microsoft SharePoint, and Liferay Industries served: Insurance, Mass Media and Information, Healthcare, and Government At Perficient we focus on small to mid-size expert project teams delivering on high-value, high-impact initiatives for Fortune 1000 customers. We have a phenomenal delivery reputation and an unmatched track record in supporting our clients during the strategy/road map/technology vetting phases through design, development, Quality Assurance (QA), and overall delivery. We provide full life cycle project management by leveraging local expertise, national thought leaders, and offshore Global Development Centers. Show less
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Carleton College
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United States
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Higher Education
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700 & Above Employee
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Statistics Grader
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Sep 2012 - Jun 2014
Corrected assignments for Introduction to Statistics classes.
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Statistical Consultant
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Jun 2013 - Aug 2013
Analyzed large data sets using statistical methods and software (R), wrote reports for clients summarizing analyses, and presented results in person to clients. Reworded surveys removing bias and wrote recommendations and instructions to clients for the implementation of surveys with the least amount of bias.
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Peer Mentor
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Sep 2012 - Nov 2012
Tutored one student twice a week. Explained difficult concepts from class and answered homework questions.
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Education
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Carleton College
Bachelor's Degree, Mathematics and Statistics -
Dubrovnik International University
Diplomacy and International Business -
University of Iowa
Biostatistics