Hilary Coates

Non Executive Director at Our Lady's Hospice & Care Services, Harold's Cross, Blackrock & Wicklow
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin, County Dublin, Ireland, IE

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Experience

    • Ireland
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Non Executive Director
      • Jan 2022 - Present

    • Audit and Finance Committee Member
      • Sep 2019 - Present

    • Ireland
    • Hospitals and Health Care
    • 700 & Above Employee
    • Chairperson, Quality, Safety and Risk Board Committee
      • Mar 2020 - Present

    • Board Member
      • Jan 2019 - Present

    • Ireland
    • Banking
    • 700 & Above Employee
    • Head of Health Sector, Bank of Ireland
      • Oct 2014 - Jun 2021

      Origination, assessment and negotiation of cash flow lending proposals for healthcare businesses. Grow loan-book volume and income whilst managing the credit risk of the existing portfolio Origination, assessment and negotiation of cash flow lending proposals for healthcare businesses. Grow loan-book volume and income whilst managing the credit risk of the existing portfolio

    • United Kingdom
    • Business Consulting and Services
    • 700 & Above Employee
    • Principal Consultant
      • Jan 2014 - Sep 2014

      Working with key clients in the health, regulatory and financial sector to develop strategy. Working with key clients in the health, regulatory and financial sector to develop strategy.

    • Ireland
    • Government Administration
    • 100 - 200 Employee
    • Head of Healthcare Regulation
      • May 2007 - Dec 2013

      Led the development and implementation of a responsive risk-based regulatory strategy that focused on improving outcomes and experiences for patients. Investigation Lead (Governance Specialist) - Investigation into the quality, safety and governance of care to patients who required acute care at the Adelaide and Meath Hospital at Tallaght Review Lead - National review of symptomatic breast disease services in Ireland Represented Ireland as the Lead for the European Network for Patient Safety project. Show less

    • Ireland
    • Higher Education
    • 100 - 200 Employee
    • Associate Faculty
      • 2008 - 2009

      Programme Module Director, Executive MBA: Quality and Safety module Programme Module Director, Executive MBA: Quality and Safety module

    • Ireland
    • Higher Education
    • 700 & Above Employee
    • Associate Faculty
      • 2007 - 2008

      MSc Health Services Management MSc Health Services Management

    • Belgium
    • Government Administration
    • 700 & Above Employee
    • WHO Representative: Patient Safety and Quality of Care Working Group
      • 2006 - 2007

    • Switzerland
    • International Affairs
    • 700 & Above Employee
    • Patient Safety Advisor
      • 2005 - 2007

      Seconded by the Minister for Health to contribute to the establishment of WHO's global patient safety programme. As part of a small team, developed a global patient safety strategy which identified innovative programmes including Clean Care is Safer Care led by Prof Didier Pittet, Safe Surgery Saves Lives led by Prof Atul Gawande and Research for Patient Safety. Developed and managed strategic relationships with key stakeholders. Represented WHO at EU Patient Safety Forum. Seconded by the Minister for Health to contribute to the establishment of WHO's global patient safety programme. As part of a small team, developed a global patient safety strategy which identified innovative programmes including Clean Care is Safer Care led by Prof Didier Pittet, Safe Surgery Saves Lives led by Prof Atul Gawande and Research for Patient Safety. Developed and managed strategic relationships with key stakeholders. Represented WHO at EU Patient Safety Forum.

    • Ireland
    • Higher Education
    • 700 & Above Employee
    • Programme Director/Lecturer
      • 2002 - 2006

      Developed and provided education programmes nationally and internationally including: - Post graduate Diploma in Quality and Safety - Leadership for Doctors in Training - Management for Medics - Medschool for Managers - Leading for quality and safety Provided tailored education programmes to the Hamad Medical Centre, Qatar Provided consultancy on strategy, governance and quality and safety to national and international healthcare organisations. Australian federal government invited guest speaker 6 day tour- Adelaide, Canberra and Sydney Show less

    • President Board of Directors
      • 2002 - 2005

      President of the ISQSH for two years, President-elect for 1 year. During this period, I led and oversaw the development of a 3-year strategic plan and the publication the Report of a National Survey of Patient Perceptions of the Irish Health service. This survey informed improvement plans across a number of public hospitals. I represented ISQSH at a number of national and international fora. President of the ISQSH for two years, President-elect for 1 year. During this period, I led and oversaw the development of a 3-year strategic plan and the publication the Report of a National Survey of Patient Perceptions of the Irish Health service. This survey informed improvement plans across a number of public hospitals. I represented ISQSH at a number of national and international fora.

    • United Kingdom
    • Insurance
    • 700 & Above Employee
    • Healthcare Business Manager
      • 2000 - 2002

      Led the development of a strategy for the health business. Led the development of a strategy for the health business.

    • Clinical Risk Manager
      • 1998 - 2000

    • Director of Nursing
      • 1997 - 1998

    • Ireland
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Assistant Director of Nursing - Operating Theatres
      • 1988 - 1997

    • United Kingdom
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Operating Department Manager
      • 1987 - 1988

    • Member of the commissioning team /Operating Department Staff Nurse
      • 1983 - 1987

Education

  • UCD Michael Smurfit Graduate Business School
    Professional Diploma in Business and Executive Coaching
    2018 - 2019
  • The Honorable Society of King's Inns
    Advanced Diploma in Corporate, White Collar and Regulatory Crime
    2012 - 2013
  • University College Dublin
    Professional Diploma in Corporate Governance, Corporate Governance
    2011 - 2012
  • BP Trends
    Business Process Management Professional Certificate
    2010 - 2010
  • Institute for Project Management
    Advanced Project Management Certificate
    2001 - 2001
  • University College Dublin
    MBA
    1998 - 2000
  • Royal College of Surgeons in Ireland
    Diploma in Management
    1996 - 1997
  • University College Dublin
    H Dip. Risk Management
    1996 - 1997

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