Hilary Coates
Non Executive Director at Our Lady's Hospice & Care Services, Harold's Cross, Blackrock & Wicklow- Claim this Profile
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Experience
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Our Lady's Hospice & Care Services, Harold's Cross, Blackrock & Wicklow
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Ireland
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Hospitals and Health Care
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100 - 200 Employee
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Non Executive Director
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Jan 2022 - Present
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Audit and Finance Committee Member
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Sep 2019 - Present
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St James's Hospital Dublin
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Ireland
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Hospitals and Health Care
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700 & Above Employee
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Chairperson, Quality, Safety and Risk Board Committee
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Mar 2020 - Present
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Board Member
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Jan 2019 - Present
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Bank of Ireland
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Ireland
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Banking
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700 & Above Employee
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Head of Health Sector, Bank of Ireland
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Oct 2014 - Jun 2021
Origination, assessment and negotiation of cash flow lending proposals for healthcare businesses. Grow loan-book volume and income whilst managing the credit risk of the existing portfolio Origination, assessment and negotiation of cash flow lending proposals for healthcare businesses. Grow loan-book volume and income whilst managing the credit risk of the existing portfolio
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PA Consulting
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United Kingdom
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Business Consulting and Services
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700 & Above Employee
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Principal Consultant
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Jan 2014 - Sep 2014
Working with key clients in the health, regulatory and financial sector to develop strategy. Working with key clients in the health, regulatory and financial sector to develop strategy.
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HIQA - Health Information and Quality Authority
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Ireland
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Government Administration
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100 - 200 Employee
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Head of Healthcare Regulation
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May 2007 - Dec 2013
Led the development and implementation of a responsive risk-based regulatory strategy that focused on improving outcomes and experiences for patients. Investigation Lead (Governance Specialist) - Investigation into the quality, safety and governance of care to patients who required acute care at the Adelaide and Meath Hospital at Tallaght Review Lead - National review of symptomatic breast disease services in Ireland Represented Ireland as the Lead for the European Network for Patient Safety project. Show less
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UCD Michael Smurfit Graduate Business School
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Ireland
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Higher Education
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100 - 200 Employee
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Associate Faculty
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2008 - 2009
Programme Module Director, Executive MBA: Quality and Safety module Programme Module Director, Executive MBA: Quality and Safety module
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Trinity College Dublin
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Ireland
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Higher Education
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700 & Above Employee
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Associate Faculty
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2007 - 2008
MSc Health Services Management MSc Health Services Management
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European Commission
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Belgium
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Government Administration
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700 & Above Employee
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WHO Representative: Patient Safety and Quality of Care Working Group
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2006 - 2007
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World Health Organization
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Switzerland
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International Affairs
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700 & Above Employee
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Patient Safety Advisor
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2005 - 2007
Seconded by the Minister for Health to contribute to the establishment of WHO's global patient safety programme. As part of a small team, developed a global patient safety strategy which identified innovative programmes including Clean Care is Safer Care led by Prof Didier Pittet, Safe Surgery Saves Lives led by Prof Atul Gawande and Research for Patient Safety. Developed and managed strategic relationships with key stakeholders. Represented WHO at EU Patient Safety Forum. Seconded by the Minister for Health to contribute to the establishment of WHO's global patient safety programme. As part of a small team, developed a global patient safety strategy which identified innovative programmes including Clean Care is Safer Care led by Prof Didier Pittet, Safe Surgery Saves Lives led by Prof Atul Gawande and Research for Patient Safety. Developed and managed strategic relationships with key stakeholders. Represented WHO at EU Patient Safety Forum.
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Royal College of Surgeons in Ireland (RCSI)
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Ireland
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Higher Education
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700 & Above Employee
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Programme Director/Lecturer
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2002 - 2006
Developed and provided education programmes nationally and internationally including: - Post graduate Diploma in Quality and Safety - Leadership for Doctors in Training - Management for Medics - Medschool for Managers - Leading for quality and safety Provided tailored education programmes to the Hamad Medical Centre, Qatar Provided consultancy on strategy, governance and quality and safety to national and international healthcare organisations. Australian federal government invited guest speaker 6 day tour- Adelaide, Canberra and Sydney Show less
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President Board of Directors
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2002 - 2005
President of the ISQSH for two years, President-elect for 1 year. During this period, I led and oversaw the development of a 3-year strategic plan and the publication the Report of a National Survey of Patient Perceptions of the Irish Health service. This survey informed improvement plans across a number of public hospitals. I represented ISQSH at a number of national and international fora. President of the ISQSH for two years, President-elect for 1 year. During this period, I led and oversaw the development of a 3-year strategic plan and the publication the Report of a National Survey of Patient Perceptions of the Irish Health service. This survey informed improvement plans across a number of public hospitals. I represented ISQSH at a number of national and international fora.
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Allianz Insurance
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United Kingdom
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Insurance
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700 & Above Employee
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Healthcare Business Manager
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2000 - 2002
Led the development of a strategy for the health business. Led the development of a strategy for the health business.
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Clinical Risk Manager
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1998 - 2000
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Director of Nursing
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1997 - 1998
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Mount Carmel Private Hospital
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Ireland
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Hospitals and Health Care
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1 - 100 Employee
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Assistant Director of Nursing - Operating Theatres
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1988 - 1997
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Cromwell Hospital
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United Kingdom
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Hospitals and Health Care
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300 - 400 Employee
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Operating Department Manager
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1987 - 1988
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Member of the commissioning team /Operating Department Staff Nurse
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1983 - 1987
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Education
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UCD Michael Smurfit Graduate Business School
Professional Diploma in Business and Executive Coaching -
The Honorable Society of King's Inns
Advanced Diploma in Corporate, White Collar and Regulatory Crime -
University College Dublin
Professional Diploma in Corporate Governance, Corporate Governance -
BP Trends
Business Process Management Professional Certificate -
Institute for Project Management
Advanced Project Management Certificate -
University College Dublin
MBA -
Royal College of Surgeons in Ireland
Diploma in Management -
University College Dublin
H Dip. Risk Management