Experience

GNDC

• Latin America Telecom Sales

  • Jan 2017 - Present

  Sales management, customer portfolio monitoring at sales level, billing, collection and personalized attention. Control and management of contracts for the acquisition of new Telecom products.



GLOBAL TECHNOLOGY, C.A

• Sales Customer Service

  • Mar 2010 - Oct 2016

  Remote management of business service and after sales service for customers. Resolve escalated customer complaints. Work with clients and designer engineer to resolve customer issues. Confidently interact with other departments to solve problems.



CANTV

• Senior Sales Representative

  • Feb 2004 - Nov 2009

  Commercialization in the area of Sales Management of Companies Private, carrying out personalized customer service for SMEs and Large Users. Managing billing, collection, Pre-Sale and Post-Sales, planning, management of information programs, contracts and monitoring.



SBA Airlines

• Computer Department Assistant

  • Feb 2000 - Dec 2003

  Management support and maintenance of computers, cabling networks and provides technical assistance software systems on commercial offices and airports in country west and Aruba Island.



Universidad Rafael Belloso Chacín

• Technical Department Chief

  • Mar 1996 - Nov 1999

  Management support and maintenance of computers, cabling networks, access control systems/safety and software systems on all University dependences