Hila Refael

Head of Customer Service and Back Office at Negev19
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Contact Information
us****@****om
(386) 825-5501
Location
Israel, IL
Languages
  • English Professional working proficiency
  • Hebrew Native or bilingual proficiency

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Bio

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Credentials

  • Salesforce Certified Administrator (SCA)
    CRM-Period
    Sep, 2021
    - Nov, 2024
  • Mediation
    גומא גבים - המרכז לגישור, אימון ושיתופי פעולה
    Sep, 2020
    - Nov, 2024
  • Certified Professional in Supply Management (CPSM)
    המכללה העסקית - לשכת המסחר ת"א והמרכז
    Jul, 2017
    - Nov, 2024

Experience

  • Negev19 - נגב תשעשרה
    • Israel
    • Business Consulting and Services
    • 1 - 100 Employee
    • Head of Customer Service and Back Office
      • Jan 2022 - Present

  • Eltel Technologistics LTD.
    • Israel
    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Procurement and Logistics Manager
      • Nov 2015 - Mar 2021

    • Logistics Manager
      • Jun 2010 - Oct 2015

    • Program Coordinator
      • Apr 2008 - May 2010

  • Pelephone
    • Israel
    • Telecommunications
    • 700 & Above Employee
    • Course Instructor
      • Dec 2006 - Jan 2008

    • Strategic Account Specialist
      • Aug 2004 - Nov 2006

    • Saleswoman
      • Feb 2003 - Aug 2004

Education

  • Ben-Gurion University of the Negev
    Master's degree, Conflict Management and Resolution
    2019 - 2021
  • Sapir College
    Bachelor of Arts - BA, Humanities and Social Sciences
    2014 - 2018
  • Ascola Meimad
    designer, Design and Visual Communications, General
    2003 - 2007

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