HIEU TRONG NGUYEN

Deputy Management Manager (GA-HR-ME-CSR-IT) - 管理部副经理 at Reliable Source Industrial (RSI)
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Contact Information
us****@****om
(386) 825-5501
Location
Hanoi Capital Region
Languages
  • English Professional working proficiency
  • Vietnamese Native or bilingual proficiency
  • Chinese Full professional proficiency

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Experience

    • Taiwan
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Deputy Management Manager (GA-HR-ME-CSR-IT) - 管理部副经理
      • Oct 2021 - Present

      • 负责厂区人力资源、行政管理、社会责任与教育训练等相关工作整体规划管理• 建立,维护并处理公共关系与政府机关相关事宜;代表工厂处理特殊事宜• 落实公司的需求并市场研究,支持业务与产销、产品及市场条线进行目标人群调研• 人力编制、预算管理与人员招募、讲酬福利政策规划及执行• 部门内、外业务协调、对外关系处理、客户验厂、员工关系处理• 总务、采购及供应商管理与执行• 厂内绩效管理制度及专案计划、执行;厂内人才培训机制建立及推动 • 负责厂区人力资源、行政管理、社会责任与教育训练等相关工作整体规划管理• 建立,维护并处理公共关系与政府机关相关事宜;代表工厂处理特殊事宜• 落实公司的需求并市场研究,支持业务与产销、产品及市场条线进行目标人群调研• 人力编制、预算管理与人员招募、讲酬福利政策规划及执行• 部门内、外业务协调、对外关系处理、客户验厂、员工关系处理• 总务、采购及供应商管理与执行• 厂内绩效管理制度及专案计划、执行;厂内人才培训机制建立及推动

    • Acting Human Resources and Administration Manager
      • Mar 2020 - Oct 2021

      • Building and leading a team of service and HR- Administration staff.• Delivering quality services and provide proactive support to management and internal clients.• Preparing and monitoring budget for office and expenses from senior management.• Developing, reviewing and streamlining service policies, guidelines and regulations following the policies of headquarter.• Completing tasks by organizing and coordinating information and requirements.• Conducting and organizing company events with otherdepartment.• Building and maintaining the HR management system, report directly to top management.• Developing programs to enhance employee relations and offer employee support to each staff member.

    • Operations Manager
      • Jul 2019 - Oct 2021

      • Cooperating with the BOD in setting and driving operational strategy and human resources strategy.• Managing, supervising and optimizing a Standard Operating Procedure (SOPs) for all internal operations.• Coordinating and managing directly Admin, Content,Customer Service, Design and Warehouse team to ensure the smooth of operations.• Inspecting and testing system to detect errors then communicate with IT team to fix and to provide optimization suggestions.• Planning and managing market research to identify market possibilities and customer approach strategy; Leading Product team improves category scope.• Building strategy relationship and supervising relationship maintenance with both government institutions and business agencies.• Collaborating with key business partners to provideoperational support for company and retail initiatives;Overseeing operation target and productivity.• Supervising all operations to ensure highest standard services and compliance.• Applying quantitative techniques and delivering analysis to optimize platform effciencies, save costs, explore new opportunities and prevent risks.• Qualifying monthly budget estimates for all operationsincluding: internal cost, inventory cost, delivery cost, marketing cost, administration cost, etc.

    • CEO Assistant
      • May 2019 - Dec 2019

      • Provided advisory to CEO in company’s generaladministration and execution.• Performed information screening, provided technicalsupports to CEO to ensure workflow and refer advisory to Department Heads to improve effciency.• Qualified documents/information from Departments toclassify or return for supplement before submitting toCEO; Exchanged feedbacks to Departments.• Coordinated, supervised and qualified tasks instructedby CEO.• Built and maintained relationships with both government institutions and business agencies.• Handled other tasks as assigned by CEO.

    • Investment Planning Specialist and CEO Assistant
      • Jan 2018 - May 2019

      • Worked closely with the CEO and related Directors to evaluate real estate investment opportunities and manage portfolio of investments;• Performed market research and due diligence on real estate projects;• Managed real estate and investment transactions;• Prepared reports, collected and analyzed information for CEO as requested;• Participated in discussions and plans regarding strategic issues, campaigns and organizational planning;• Handled other tasks as assigned by CEO;

    • Project Manager
      • Aug 2017 - Dec 2017

      • Developed and maintained reports relating to procedures, products and operations on-time performance;• Created appropriate construction plan for managed property including but not limited to calculated numbers of machineries and labor requirement;• Managed, structured, executed real estate transactions;• Worked with Vendors and third parties on real estate transactions; • Developed and maintained reports relating to procedures, products and operations on-time performance;• Created appropriate construction plan for managed property including but not limited to calculated numbers of machineries and labor requirement;• Managed, structured, executed real estate transactions;• Worked with Vendors and third parties on real estate transactions;

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Research Assistant
      • Jan 2016 - May 2017

      • Provided administrative and research supports to Department Chair and Program Director as assigned tasks;• Designed and instructed undergraduate level courses in Research Method, Business Analysis, Budgeting and Finance, HR Management;• Assisted professors in Political Science and Sociology Department in qualifying research papers and exams;• Provided research supports to develop research papers or journal articles for publications by selecting literature-reviews and methodology, preparing data, utilizing SPSS to track and analyze databases;

    • Government Administration
    • 1 - 100 Employee
    • Research Assistant
      • Oct 2013 - Oct 2015

      • Conducted research papers and monthly reports by collecting, analyzing quantitative data, forecasting trends of economic phenomenon and providing solutions;• Assisted the Vice Director in providing administrative and research supports to develop research projects and other tasks;• Managed budget for department and maintained records of incoming documents and paperwork; • Conducted research papers and monthly reports by collecting, analyzing quantitative data, forecasting trends of economic phenomenon and providing solutions;• Assisted the Vice Director in providing administrative and research supports to develop research projects and other tasks;• Managed budget for department and maintained records of incoming documents and paperwork;

Education

  • Murray State University
    Master's degree, Master of Public Administration
    2016 - 2017
  • Wuhan University
    Bachelor's degree, Public Finance
    2009 - 2013

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