Hieu NT

Product Project Manager at OWS Vietnam
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Contact Information
us****@****om
(386) 825-5501
Location
Hanoi Capital Region, VN

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Experience

    • Vietnam
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Project Manager
      • Jul 2021 - Present

      Responsible for management and development: CRM products for e-learning consultants and retail management products in the company's ecosystem. Coordinate with the BOD and related departments to research and define product implementation orientation. Develop and prioritize development plans and product feature backlog. Develop detailed product feature specifications and ensure they’re clearly understood by the development teams. Design UI/UX interfaces on Figma. Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product. Responsible for planning and managing the feature development phase of the product. Ensure progress, product quality and report regularly to the BOD. Participating in the development of project documents, writing program manuals. Lead the product-release plans and set expectations for delivery of new functionalities, training customers to use product. Show less

    • Vietnam
    • Information Technology & Services
    • 300 - 400 Employee
    • Project Manager
      • Jan 2020 - Jun 2021

      Managing projects of Japanese Customers in the field of car care services, member care services for stores and online exam services. Organize brainstorming sessions to analyze and smooth requests received from customers and provide solutions to implement with the whole team. Deliver the finished features to the customer and deploy these features with the customer to the end-user environment. Ensure progress, quality of work and regular reports to customers and the company. Monitor, control and assess project risks Plan and arrange personnel for each phase of the project. Evaluate, train, build a team capable of performing the job through a number of activities such as OKR, Kaizen, Internal Seminar... Summarize problems arising during project implementation and make suggestions for improvement with the company and customers. Apply some activities of the scrum - agile model according to the characteristics of the project. Show less

    • Founder
      • Jan 2017 - Dec 2019

      Startup assistant platform to effectively support Marketing - Ezimar: Manually designed Landing page and Marketing campaign management support system. Product Owner: - Research the market, similar products in the market and the world to give product vision. Set goals for the product, plan product development in stages and ensure that the product quality is always the best, user-friendly. - Research features, draw mockups and edit products based on customer feedback. TechLead: - Build system architecture and features for products. - Training and coordinating work for technical team. Participating in building and supporting Sales Marketing and Customer care team. Show less

    • Vietnam
    • E-Learning Providers
    • 700 & Above Employee
    • Manager
      • Jun 2015 - Dec 2016

      Responsible for managing and coordinating work for the Technical Service department for products in the Topica Edtech Group (Native Vietnam, Native Thailand, and Topica Uni). Team size: 20 people. Develop workflow for Technical Service department. Recruitment, management and training of personnel. Planning and Managing the progress of projects in the Topica Native system, supporting the implementation of business analysis for projects. Develop plans, scripts and staff to test features for thousands of people's e-learning systems as well as the BackOffice systems of the complex. Conduct weekly and monthly reports and meetings to report work progress at product level and group level. Show less

    • Vietnam
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Software Engineer
      • Apr 2013 - May 2015

      Responsible for building Website introducing VNP Group (Vatgia) and ReadZo (system for posting articles, blogs, novels, short stories... and making money through Google Adsense) Contribute ideas and participate in building promotional programs and product development. Responsible for building Website introducing VNP Group (Vatgia) and ReadZo (system for posting articles, blogs, novels, short stories... and making money through Google Adsense) Contribute ideas and participate in building promotional programs and product development.

Education

  • Posts and Telecommunications Institute of Technology
    Engineer, Telecommunication - Electronic Engineering
    2008 - 2013

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