HIEU NGUYEN TRAN DIEU
FACULTY ASSISTANT - SECRETARY at Eastern International University- Claim this Profile
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French Elementary proficiency
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English Professional working proficiency
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Vietnamese Native or bilingual proficiency
Topline Score
Bio
Credentials
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SCHOOL AWARD
Vietnam Summer School of ScienceAug, 2022- Sep, 2024 -
Career Development Practitioner
Hướng Nghiệp Sông An
Experience
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Eastern International University
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Vietnam
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Education Administration Programs
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1 - 100 Employee
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FACULTY ASSISTANT - SECRETARY
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Sep 2018 - Present
The duties and responsibilities of a Faculty Assistant include but are not limited to: • Be the point of contact for students (and their parents) having to study program-related inquiries. • Support the examination office at EIU. Assist in organizing exam • Support the scheduling, resource planning, and operation of teaching modules (timetables, room booking, attendance lists, distribution of course material, course evaluations, etc.). • Prepare time sheets and other required documentation for part-time (visiting) lecturers and teaching staff. • Cooperate closely with the other departments • Assist with various day-to-day academic and other activities. • Assist with scholarship procedures • Support the preparation of academic-affairs-related certificates for students • Enrolment process at EIU • Assist the study programs in updating relevant web pages and participating in marketing activities. Take part in organizing larger EIU events such as Opening Ceremonies or Education Fairs, as well as academic events such as conferences The duties and responsibilities of the Faculty Secretary include but is not limited to: • Supporting and Assisting the Dean (tasks assigned by Dean) • Be in charge of writing and reporting at the Accreditation of Program level Show less
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ASSISTANT FOR VICE - PRESIDENT
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Jun 2017 - Mar 2018
+ Acting as a first point of contact: dealing with correspondence and phone calls. + Managing diaries and organising meetings and appointments, often controlling access to the Vice President. + Booking and arranging travel, transport and accommodation. + Organising events and conferences. + Reminding the manager/executive of important tasks and deadlines + Typing, compiling and preparing reports, presentations and correspondence. + Managing databases and filing system simple menting and maintaining procedures/administrative systems. + Liaising with staff, suppliers and clients + Writing and reporting for Vice President. Show less
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Co Founder
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Jan 2016 - Mar 2017
+ Administer staff and client scheduling for maximum revenue and profitable + Implement opportunities for managing operational costs and boosting the bottom line. + Develop Spa’s Marketing Strategy and ensure a consistent image is being portrayed. + Be proactive in developing publicity opportunities and effectively dealing with media. + Anticipate, identify and ensure customer needs are being met in the best possible way. + Guide staff to become caring problem solvers, cooperative, accommodating and fair. + Develop Value Packed Proposals, Recruitment Kit and maintain internal staff retention programs. + Minimize or eliminate losses through negligence with monitoring programs. https://www.facebook.com/youthousess/?fref=ts Show less
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Founder
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Nov 2015 - Apr 2016
My start up business <3 My start up business <3
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Ho Chi Minh City University of Pedagogy
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Vietnam
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Education Administration Programs
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1 - 100 Employee
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Secretary of youth union
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Sep 2012 - Sep 2015
Rights and obligations of youth as the leader. Developed and managed youth union in department of French. Cooperate with other department to develop students via many activities. Rights and obligations of youth as the leader. Developed and managed youth union in department of French. Cooperate with other department to develop students via many activities.
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4U Tours
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Vietnam
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Hospitality
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1 - 100 Employee
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Travel Consultant
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Apr 2015 - Aug 2015
• Communicating with walk-in clients, meeting their demands and requirements directly or via skype, email or phone • Advising clients and keeping abreast of the market news and the forthcoming products • Making calculations and sending quotation • Co-operating with the operation and accounting departments to follow up and ensure the completion of the tour programs created • Communicating with walk-in clients, meeting their demands and requirements directly or via skype, email or phone • Advising clients and keeping abreast of the market news and the forthcoming products • Making calculations and sending quotation • Co-operating with the operation and accounting departments to follow up and ensure the completion of the tour programs created
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AIESEC
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Canada
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Non-profit Organizations
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700 & Above Employee
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Service Manager of Project Management
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Sep 2014 - Feb 2015
Responsibility- Manage service team with 7 members (planning, training and coaching team).- Build foundation for service team (policy, strategy and materials).- Package product, analysis and implement to ensure the quality service for each project.- In executive board to manage 4 projects.Achievement- Founder customer service policy, strategy and materials.- Build strong legacy for customer service flow
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Event Manager of LEAD Day (social project) in Ho Chi Minh city regional (3 local committee)
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Aug 2014 - Aug 2014
Responsibility- Planning a social event to raise awareness about exchange program : culture, interpersonal skills, development and social responsibility- Holding event to educating and training for local studentsAchievement- Holding Lead day event nearly 200 students in university around Ho Chi Minh city
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Organizing Committee Promotion for oGCDP project
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Feb 2014 - Aug 2014
Responsibility- In charge of doing PR for project and event belongs to project.- Managing information for online channels ( Facebook, Youtube and Email)Achievement- Increase the number of people reach fan page. Growth 60% compared with last term.- Attach 95 students joining AIESEC‘s events.
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Organizing Committee Content for oGCDP project
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Aug 2013 - Jan 2014
Responsibility- In charge of doing content for project and event belongs to project.- Event Manager of each event (onsite).Achievement- Created 3 workshops, 3 coffee chat and 5 meeting to raise awareness about exchange program: culture, interpersonal skills, development and social responsibility. . Resulted in the number of Exchange Participant grew from 100 to 300 people.- Coached and motivated 3 students to go exchange.
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WiFU Project
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France
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Civic and Social Organizations
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1 - 100 Employee
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The first time I realize who am I
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Jun 2013 - Aug 2013
. Indonesia where gave me a new life. My exchange in Padang was so amazing!!! It gave me a dare to do what I had done before like communicating in English and working with the foreigners, presenting Viet Nam in front of people, traveling alone, experiencing a new culture and learning how to raise my voice in meeting, how to teach the children when they didn’t know English and I didn’t know Indonesia, how to manage money. In my internship, I had a lot of problems and I learned how to solve problem. The way I did when I had problems that was open-minded and flexible thinking. You know, I changed myself through this way. My view about world is different when I was in internship. I realized I could do more than I thought. I’m the persons stronger and crazier than I thought .It was a fabulous feeling when I stepped out of my border and dared to do everything I wanted. Before going exchange, I had many questions, many nervous about me, about my life, about my future. But now, I’m strongly confident about mine. I could do more than I thought. Just believe in myself, everything will be fine. Via this internship, I understand more about friendship, about family and about culture. Don’t think that you cannot be friend with China (the country want to occupy your country), don’t things that European is more intelligent than yours. Love contributed by yourself. To develop yourself, at first you need to know where you are, who are you. Going abroad, you will have the opportunity to see yourself. “Everything happens for a reasons” .Let’s enjoy yours life! Show less
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Education
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2019 - 2022
UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES (USSH)
Master of Arts - MA, International Relations and Affairs -
2012 - 2016
Ho Chi Minh University of Pedagogy
Bachelor's degree, Tourism in French
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