Hieu Nguyen

Platform Engineer at Stanford Federal Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
San Jose, California, United States, US
Languages
  • Vietnamese -

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Bio

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Experience

    • Banking
    • 100 - 200 Employee
    • Platform Engineer
      • Dec 2006 - Present

       Responsible for delivery of web solutions such a Commercial write-up application which has been considered as one of the most complicated business processes allowed underwriters to write up loan more effectively than using MS Word. This has saved the company money from purchasing commercial software and technical support since 2006.  In addition to developing the External Transfers application for members to schedule or transmit funds between Stanford credit union deposit accounts to other financial institutions. This service has added value to members’ experience with the credit union.  Deliver Relationship Banking program that allows credit union staff to reward members who use the credit union for multiple services and to motivate others to purchase additional products. This program has provided the greatest financial benefit to the credit union and maintained a good relationship with members.  Develop mobile banking app for iPhone, Android and tablet devices. In addition I create Snapplication app to give credit union staff innovative ways to open new membership and deposit accounts in a matter of minutes.  In addition to creating mobile app I have worked with third party vendors to develop the credit union Mobile Deposit Capture interface.  Produce reports using applicable tools for the automation of regularly needed report.  Participate in regular code review by presenting current and past projects for the improvement of the team and the purpose of knowledge dissemination.  Collaborate with vendors, team members and credit union staff to improve tools and processes throughout the credit union.  Work with Enterprise applications team to push application from development to staging and to production deployment.  Assist staff with reporting on core data assets by providing core system expertise as needed.  Participate in implementation of new core banking systems, products and processes to identify cross-functional impacts. Show less

    • United States
    • Banking
    • 1 - 100 Employee
    • Senior Analyst
      • Oct 2004 - Nov 2006

       Responsible for delivery of web solutions to integrate with existing Loan Origination Systems which implemented the credit union defined business decision criterions.  Analyzed systems, products, processes and procedures with full life cycle approach including impact on front and back end office functions.  Streamlined many operational processes through application development and process improvement. In this position I also maintained the credit union website and created loan document forms.  In addition to providing technical supports to credit union staffs all aspects related to online application. Show less

    • Canada
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Programmer & Software Analyst
      • Oct 2000 - Oct 2004

       Responsible for development and implementation the online loan application that instantly approved loan based on information gathered from borrowers and credit bureau reports.  Lead an offshore team of highly skilled programmers that developed and delivered Loan Origination Systems for credit unions.  Coordinated and performed product support and troubleshoot the LOS systems.  Built tools to automate various steps involved in software development process.  Responsible for build/release the LOS updates cycle in a timely manner.  Worked closely with Operations team to push software from development to staging and to production deployment.  In addition to providing LOS project development I also continue to be heavily involved in all aspects of systems architecture design and look for changes in how to provide world class solutions to credit unions Show less

Education

  • Northern Illinois University
    Bachelor of Applied Science (B.A.Sc.), Computer Science
    1998 - 2000
  • Oracle University
    2013 - 2013

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