Experience

AUS Global

• United Arab Emirates
• Financial Services
• 1 - 100 Employee

• Head of Sales (MENA Division)

  • Nov 2022 - Present

  Dubai, United Arab Emirates



STARTRADER

• Financial Services
• 100 - 200 Employee

• Regional Head of Business Development - MENA

  • Jul 2022 - Nov 2022

  Dubai, United Arab Emirates • Overseeing the daily operation globally covering offices in UAE • Hired, trained, coached, mentored and managed a team of 12 in Dubai. • Integrated acquisitions and grew sales of acquired business for StarTrader brand name in the region • Changed the pricing profile to accompany the MENA region requirement and map StarTrader within the competition • Brought in more than 1 million deposits with the teams within the first Quarter. • Managed IBs, Institutional and Retail… Show more • Overseeing the daily operation globally covering offices in UAE • Hired, trained, coached, mentored and managed a team of 12 in Dubai. • Integrated acquisitions and grew sales of acquired business for StarTrader brand name in the region • Changed the pricing profile to accompany the MENA region requirement and map StarTrader within the competition • Brought in more than 1 million deposits with the teams within the first Quarter. • Managed IBs, Institutional and Retail teams • Managed workshops, Expos and seminars covering East Africa, MENA regions, GCC. • Brought in with the team more than 100 active IB's Show less



MultiBank Group

• United Arab Emirates
• Financial Services
• 400 - 500 Employee

• Senior Account Manager

  • Jul 2020 - Jul 2022

  • Generated new revenue growth. • Increased prospecting contacts from 50% to 75% by leveraging SalesForce.com for opportunity and customer relationship management • Complying with the regulations and ensuring that KYC are effective and in place for all clients. • Brought in more than 3.5 million deposits within the first year. • Managed IBs, Institutional and Retail clients. • Managed workshops, Expos and seminars covering MENA region. • Brought in more than 1500 active IBs… Show more • Generated new revenue growth. • Increased prospecting contacts from 50% to 75% by leveraging SalesForce.com for opportunity and customer relationship management • Complying with the regulations and ensuring that KYC are effective and in place for all clients. • Brought in more than 3.5 million deposits within the first year. • Managed IBs, Institutional and Retail clients. • Managed workshops, Expos and seminars covering MENA region. • Brought in more than 1500 active IBs and Accounts. • Developed and maintained relationships with interbank traders, treasury departments, offshore-structures, white label partnerships (WLP), introducing broker partnerships (IB). • Prepared and designed PowerPoint presentations for the various products and services to current and potential retail and institutional clients. • Assisted and trained inexperienced clients on how to use Multibank trading platform and the Meta Trader (MT4 ,MT5) to trade FX, CFDs and commodities. • Building and maintaining new relationships with financial institutions Show less



ATFX MENA

• United Arab Emirates
• Financial Services
• 1 - 100 Employee

• Client Relation Manager

  • Feb 2018 - Mar 2020

  Dubai, United Arab Emirates • Build relationships with key employees among customers • Spotting potential clients and business development opportunities • Set sales and revenue targets and work diligently to meet them • Training new clients on MT4 & MT5 and all FX, CFDs related essentials



Ministry of Finance, UAE

• United Arab Emirates
• Financial Services
• 100 - 200 Employee

• Contact Center Supervisor

  • Feb 2017 - Mar 2018

  Abu Dhabi, United Arab Emirates • Organizing daily activities of the call center, supervising, training, and monitoring and evaluating call center agents • Handling and solving clients compliants and escalation • Tracking the number of inbound, outbound calls, live chat and E-mails • Hire and train new employees • Measuring performance with key metrics (KPI’s Metrics)



Sutherland

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Consultant for CISCO – LINKSYS & BELKIN

  • Jul 2014 - Jan 2017

  (United Arab Emirate/Dubai) • Providing technical support to Cisco & Belkin Products Users, implementation & troubleshooting for Cisco & Belking products Customers • Supporting end-users on, fixing, making advanced configuration, resolving hardware / software issues to ensure high availability and high performance of the systems • Contacting and escalating serious issues/bugs with Cisco and Linksys and other 3rd party suppliers and instances when Sutherland does not have the knowledge



du

• United Arab Emirates
• Telecommunications
• 700 & Above Employee

• Sales Executive

  • May 2013 - Jun 2014

  (United Arab Emirate/Dubai) • Developing long-term relationships with clients through managing and interpreting their requirements • Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery • Providing pre-sales technical assistance and product education, and after-sales support services • Meeting regular sales targets and coordinating sales projects