Hiep Nguyen

Design Manager at Arc Group London Limited
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Location
UK
Languages
  • English -
  • Vietnamese -

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Experience

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Design Manager
      • May 2021 - Present

    • Designer
      • Oct 2020 - May 2021

    • United Kingdom
    • Construction
    • 200 - 300 Employee
    • Designer
      • Dec 2019 - Oct 2020
    • United Kingdom
    • Construction
    • Designer
      • Jul 2019 - Nov 2019

      My experience at Allard Construction Ltd has increase my knowledge towards other aspects of roof construction design, moving away from flat roof design and focusing more towards pitch roof. This has allowed me to experience and gain insight towards timber structure designs and the importance of ventilation pathway on those structure with either zinc, lead, copper finishes. Whilst being here, I have had the opportunity to work on current prestigious projects such as Courtauld Institute of Arts and Kensington Palace that I have manage and produce designs for the clients. Here are some of the following duties and responsibilities during my time at Allard Construction: •Manage projects individually and assist colleagues to meet the specification and meet deadline, as well as keeping up to date with design changes •Knowledge on pitch roof timber structure designs and lead, zinc and copper works •Monitor all projects across the board to ensure any design change •Produce effective technical details using AutoDesk in 2D/3D format •Use of Intranet Systems that comply with project information protocol Asite, Aconex, 4Projects, Sharepoint, BC •Liaise with sub contractors for information implement the design change with the intent Show less

    • United Kingdom
    • Retail Office Equipment
    • 1 - 100 Employee
    • Design Consultant & Graphic Design Manager
      • Mar 2018 - Jul 2019

      My role as a Design consultant involves producing technical design details for projects using AutoCAD to identify how our system works within a given area. As well as liaising with both main contractors and leading architects to identify and solve any issues that may occur in the process, creating a long lasting relationship that would allow more projects to co-operate with. I had the opportunity to be involve and work along side many prestigious projects such as 22 Bishopgate, Lidl HQ, Newfoundland to name a few. My scope of work also broadens out towards graphical design of the company, creating promotional technical information documents such as brochure and data sheets which is achieved through the Adobe suite. These are some of the responsibilities and achievements gained whilst at Guaranteed Asphalt: •Manage projects that involves offering design input, meetings and provide solutions •Liaise with clients and other contractors from initial design phase to completion, as well with the in house team, contract manager, Estimators and H&S manager •Produce effective on site technical details using AutoDesk in 2D/3D format •Complying with project information protocol (BIM) to gather and share information using Asite, Aconex, 4Projects, Sharepoint •Produce technical data sheet of the company products and create informative as well as aesthetically pleasing brochures, which showcase the company product system that would be put forward towards clients and architects using Adobe Suite Show less

    • Real Estate
    • 1 - 100 Employee
    • Freelance Draughtsmen
      • Apr 2016 - Apr 2018

      Projects include planning out extensions and planned alterations for the client to be put forward towards planning permission. To this day I've currently undergone two projects, and the most recent project was to change the use of the commercial space that meets the requirements of a beauty salon keeping within guidelines of buildings regs and the local authority boundaries. It was a 5 month project and met the client deadline, ready to be open for business. The projects involved using the following CAD software: - Revit - Photoshop - InDesign Additional Skills: - Time management - Professional service - Project Manager - Creating clear and detailed plans - Liaise with the contractors Show less

    • United Kingdom
    • Business Consulting and Services
    • Graphic Designer
      • Jan 2018 - Mar 2018

      Co-Founder of JunglePen, a start up business revolving around graphic design, web design and provide hosting to various clients. The main goal is to achieve excellent service and provide quality finish product towards our clientele that would progress there goals and aspirations. My personal role is to produce designs using Adobe suite to create web layouts and packaging products from our clients request, liaising with my team to develop and adjust before putting forward the finish product. As a start up we're looking into developing our skills further and adjusting the needs to future proof our business and expand. Show less

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Team Leader / Assistant Manager
      • Oct 2015 - Dec 2016

      Be will rounded to assist the team from front of house to kitchen duties, adapting to different positions very quickly. The position involved inputting accurate data entry and providing quality customer service from face to face as well as phone manners. The most important quality gained from this position was being able to engage and create a bond with customers creating a warming and welcoming atmosphere. My main role is to become the first point of contact to deal with customer queries and find a solution that would please the customer, but won't hinder the company. Show less

    • Freelance Draughtsmen
      • Jul 2014 - Aug 2014

      This was my first self-employed role to broaden my horizon and challenge myself independently in the architecture industry. The role was to develop an existing 2-bedroom bungalow to a become 4-bedroom 2 storey house, providing a portfolio that will be handed towards planning permissions. Throughout my position involved liaising with the client and have regular meetings to discuss the changes and alterations regularly through plans created using Revit and Adobe Photoshop, creating plans and 3D viewpoints of the project. As this was my first official project, it was a great learning experience to understand the knowledge I needed to further develop and know the stages of residential development. Show less

    • Germany
    • Restaurants
    • Team Leader
      • Jun 2012 - Aug 2013

      The main objective of my position in the company was to liaise and cooperate with current and new staffs to develop each individual’s skills set on their roles to also becoming team leaders as the company wanted to expand. The main focal point was to provide training and develop individual’s customer service skills as well as being able to solve different scenarios in the workplace. The role also involved general customer assistant duties, and provide training to new peers especially with handling with IT equipment, and whenever a new system is implemented it is my main focus to fully understand the system and teach others its use. Broadening my customer service, leading and IT literate capabilities further. Show less

    • Hong Kong
    • Retail
    • 700 & Above Employee
    • Customer Service Assistant
      • Dec 2011 - Jan 2012

      My opportunity to work for a multinational grocery and merchandise company was a great experience and challenging role as the position started during the Christmas season, the busiest in the year which allowed me to work at maximum capacity developing my skills further. The biggest challenge was to work in a busy environment with its main focus in customer service, increasing my customer service experience and dealing with people from all levels. This also enabled me to adapt to many situations and become compose and resilient during pressured moments. Show less

    • Customer Service Assistant
      • Oct 2009 - Aug 2011

      The main key responsibility is to create a welcoming and homely atmosphere at the workplace for our customers, achieved through quality customer service and initiating customer needs. Liaise with co-workers well to create a more family oriented workplace, to support each other to further improve productivity in the workplace efficiently. Overshadowing the manager was a personal duty as I wanted to increase my knowledge and the thought process of the business, and how to deal with situations in its own way. Show less

Education

  • Anglia Ruskin University
    Bachelor of Arts - BA, Architecture
    2012 - 2016

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