Hien Nguyen

Mass Market Sales Coordinator at Asmodee North America, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Minneapolis-St. Paul Area
Languages
  • Vietnamese Native or bilingual proficiency

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Bio

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Credentials

  • Excel: Filtering Data for Beginners
    LinkedIn
    May, 2022
    - Nov, 2024

Experience

    • France
    • Entertainment Providers
    • 700 & Above Employee
    • Mass Market Sales Coordinator
      • Oct 2019 - Present

      - Process replenishment purchase orders for mass market accounts (Walmart/Target) via EDI for weekly replenishment and enter manual orders for other non EDI accounts on a daily to maximize sales - Review POS report to determine FC in stock levels and analyze sales performance -Analyze POS sales data to determine inventory needs to fulfill weekly replenishment purchase orders -Collaborates with demand planning team on a monthly basis to forecast inventory needs and determine inventory allocations for mass accounts to meet their quarterly demands and seasonal promotions - Completes sales forecast report to track incoming orders, orders shipped and orders pending on a weekly basis -Completes reconciliation report on a bi-weekly basis to track all invoices have been sent to all mass accounts. Work with Finance team to ensure all orders have been invoiced and sales are accounted for by month end reporting - Take the lead in disputing all chargebacks and tracking all repayments using SupplyPike's application and understand how deductions are taken to initiate ways to eliminate chargebacks -Completes item set-ups for mass accounts to maximize E-commerce sales and assist with new item set-ups for line reviews - Work with logistics/transportation to determine product shipment arrivals in order to fulfill customer orders timely, provide restocks availability, and fill backorders as necessary -Facilitate inventory transfers based on customer demands on a weekly basis - Work with IT to resolve any EDI invoice and ASN transmission errors Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Human Services Representative
      • Jul 2017 - Oct 2019

      -Process caseloads to support and assist clients in the community with the county’s assistance programs -Determine clients eligibility for assistance programs by applying policies and procedures -Assist clients in person to process applications, provide required proofs, and approve benefits -Process caseloads to support and assist clients in the community with the county’s assistance programs -Determine clients eligibility for assistance programs by applying policies and procedures -Assist clients in person to process applications, provide required proofs, and approve benefits

    • United States
    • Retail
    • 700 & Above Employee
    • Sr Specialist Fraud Prevention Specialist
      • Aug 2014 - Jul 2017

      Recognize expertise within a fraud prevention specialty area Model calls for peers and consistently display productivity, thought processes, initiative and leadership Pilot new strategies and partner to identify and propose solutions to current system and processes by thinking outside of position guidelines Prepare and refer actionable case documentation to appropriate department for their further investigation Review real-time transaction and account information from various fraud prevention sources in a quick, efficient and detailed manner to minimize fraud losses Perform outbound "courtesy calls" to confirm credit card activity with card holders Show less

    • United States
    • Hospitals and Health Care
    • Financial Coordinator
      • Jan 2012 - Aug 2014

      Manage all office clerical tasks, answer phone calls, check in, register patients, collect co-pays Schedule appointments efficiently to achieve daily production goal through a computerized system Resolve all patient’s account discrepancies, billing, and financial concerns Prepare and present cost of treatment plans and make financial arrangements Verify insurance eligibility and coverage, and follow up on claims over the phone and online Manage all office clerical tasks, answer phone calls, check in, register patients, collect co-pays Schedule appointments efficiently to achieve daily production goal through a computerized system Resolve all patient’s account discrepancies, billing, and financial concerns Prepare and present cost of treatment plans and make financial arrangements Verify insurance eligibility and coverage, and follow up on claims over the phone and online

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Associate
      • Jun 2010 - Dec 2011

      Provide customer service to clientele to drive sales through appointment selling Assist with floor-sets, merchandise displays to meet company standards and trends Conduct markdowns, transfers, merchandise replenishment, process of new shipment Record sales and report daily sales to achieve store monthly goal Provide customer service to clientele to drive sales through appointment selling Assist with floor-sets, merchandise displays to meet company standards and trends Conduct markdowns, transfers, merchandise replenishment, process of new shipment Record sales and report daily sales to achieve store monthly goal

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Office Assistant
      • Jan 2008 - Jun 2010

      Manage all office clerical tasks, data entry, photocopy, edit correspondence, create spreadsheets Assist the office manager with payroll and human resource documents Prepare and assist in setups of student orientations, program events, and field trip Manage all office clerical tasks, data entry, photocopy, edit correspondence, create spreadsheets Assist the office manager with payroll and human resource documents Prepare and assist in setups of student orientations, program events, and field trip

    • United States
    • Retail
    • 700 & Above Employee
    • Brand Representative
      • Jun 2008 - Feb 2009

      Provide excellent customer service to customer and represent the brand's image Assist in floorsets and merchandise presentation and placement on sales floor Process new shipment and replenishment of merchandise Provide excellent customer service to customer and represent the brand's image Assist in floorsets and merchandise presentation and placement on sales floor Process new shipment and replenishment of merchandise

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • May 2007 - Nov 2007

      Greet all customers and assist in closing the sale Drive sales for the store through excellent Process new shipment, replenishment of merchandise, placement of merchandise on sales floor Greet all customers and assist in closing the sale Drive sales for the store through excellent Process new shipment, replenishment of merchandise, placement of merchandise on sales floor

Education

  • University of Minnesota-Twin Cities
    Bachelors of Science, Retail Merchandising
    2006 - 2010

Community

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