Experience

Angsana Ho Tram

• Vietnam
• Hospitality
• 1 - 100 Employee

• Rooms Division Manager

  • Jul 2022 - Present



Banyan Tree Group

• Singapore
• Hospitality
• 700 & Above Employee

• Front Office Manager

  • Jan 2018 - Present

• Assistant Front Office Manager

  • Jan 2017 - Dec 2017

• Duty Manager

  • Jan 2015 - Dec 2016

• Supervisor - Senior Resort Host

  • Nov 2013 - Dec 2014

  I direct, supervise and coordinate with the Resort hosts ensuringmaximum customer satisfaction by providing an efficient multi-lingual guest contactfunction that addresses the day to day needs of the hotel’s guests In the period of lacking of manpower, I worked as a Duty manager; it is also achance as well as a challenge to improve myself and future career.

• Resort Host - Receptionist

  • Sep 2012 - Oct 2013

  - I ensure the customer satisfaction by providing the service to the guest fromreceiving booking, staying and leaving hotel.



Hung Vuong Inn Hue

• Vietnam

• Receptionist

  • Aug 2011 - Apr 2012



Red Chili Restaurant, Hue City

• Vietnam

• Head Waitress - Partime Job

  • Nov 2009 - May 2011



Villa Hotel Hue

• Vietnam

• Villa Attendant - Partime Job

  • Dec 2009 - Feb 2010