Experience

Australasian Property Group

• Singapore
• Real Estate
• 1 - 100 Employee

• Office Manager

  • Jun 2023 - Present



APM Property Management Pte Ltd

• Singapore
• Facilities Services
• 100 - 200 Employee

• Operation Executive

  • Nov 2015 - Jun 2023

  • Provide secretarial and administrative support. • Schedule and coordinate both external and internal meetings and appointment. • Sending out emails to payroll and head ops regarding officers pay discrepancies and attendance. Participate in meetings, minute’s writings and follow up on actions. • Handling pay discrepancies, filling job, training programs for officers, and in charge of ACS. (dealing with Suntec City tenants, applying of access cards, returning of access cards) - liaising via emails, phone calls and meet up. • Prepare tender documentation explaining the job scope and 3rd party delivery and limiting the scope of work • Raising of PO and ensuring prompt payment are being made to vendors • Handling Carpark systems, season holders and liaising via emails, phone calls and meet up with vendor / tenants with regards to carpark issues (Application of season parking, termination of season parking, etc.) • Manage, prepare and submission of Miscellaneous Billing to MA Finance for billing. • Season Revenue Reconciliation and prepare reports for management. • Hourly Revenue Reconciliation (NETS/CEPAS, Complimentary ticket sale) • Attend to customer enquiries, complaint and feedback pertaining to car park matter • Monitor, process and generate all season parking renewal notice and reminder notice nearing to monthly/quarterly renewal period. • Co-ordination on complimentary parking or reservation of parking lots for VIPs • Collect payment and issue receipts for season parking, application and renewal including refund • Co-ordination on Reserved Lots allocation and advise customers accordingly • Compute monthly electrical billings to tenants and Harmony for Finance to invoice them. • Record invoices (term contracts and purchase order) in database after receiving from finance. • Filling /dispatching of all correspondences (internal/external). • HR support to fellow staffs (eg. Uniforms/safety boots request) • Covering reception during when receptionist on leave or MC. Show less



Revive Wellness

• Singapore

• Customer Service Consultant

  • Jun 2015 - Nov 2015

  • Analyze customer service requirement and inform of all available services. • Administer all customer orders, provide appropriate consultation to customer for various products and services and place order accordingly. • Analyse customer requirement for product and services and provide consultation to select appropriate product • Develop and maintain effective relationship with customers. • Monitor all customer calls, analyze problems for products and services and ensure optimal solution for same. Show less



AETOS Holdings Pte Ltd

• Singapore
• Security and Investigations
• 200 - 300 Employee

• Auxilliary Police Officer

  • Dec 2008 - May 2015

  • Provide security coverage of the vicinity of Tuas Checkpoint and enhanced Singapore’s border security • Monitor the movements of human and vehicular traffic. To look out for any suspicious persons, vehicles, objects or activities that can jeorpadise the security of our border, thus, causing security threat to our country. • Assist in administrative work for the team which includes taking attendance, updating of the teams’ personnel overtime hours and facilitate their transportation after their overtime shifts • Assist my Supervisor in Logistic and Equipment, such as issuing of personal radio communications set to my fellow officers and keeping record of their Equipment • Receives phone calls for service and/or information; routes and transfers calls as Necessary • Maintain all facility security and non-security keys: ensure that key check-out is performed by only authorized personnel specific to that security area of restricted area, maintain a complete and factual key log • Notes problems with equipment; request maintenance as necessary through Shift Supervisor; maintain awareness of activities on prior shifts and continuing problems or solutions • Maintains constant surveillance and observation of deputies • Sending out emails to payroll and head ops regarding their attendance. Show less



Jardin Smith International Pte Ltd

• Singapore

• Guest Relations Officer

  • Feb 2007 - Nov 2008

  •Telemarketing duties in which I handle and communicate with international clients that attend events and exhibitions in Singapore. • Ensure clients received all necessary information and tools of the property that they are interested or buying in Singapore and other countries like United Kingdom, London, Hong kong, Dubai, Brunei or Kuala Lumpur •Telemarketing duties in which I handle and communicate with international clients that attend events and exhibitions in Singapore. • Ensure clients received all necessary information and tools of the property that they are interested or buying in Singapore and other countries like United Kingdom, London, Hong kong, Dubai, Brunei or Kuala Lumpur