Experience

UAE Exchange

• customer service



UAE Exchange

• United Arab Emirates
• Financial Services
• 700 & Above Employee

• customer service

  • May 2008 - Present

   Processing for remittance to all countries like Telex Transfer, X press Cheque, Demand Drafts, X press money and Western Union.  Issuing National Bond and Mashreq Certificate  Accepting cash from the customer.  Arranging funding to the Forex Department and other cash related matter  Acting as a central cashier, accepting cash from other cashiers.  Ensure compliance with operational, security and policies / procedures.  Directly in contact with more than 300 customers every day.  Distribution of salaries “SMART PAY” amount to the employees of different companies.  Branch enquiry & customer grievance handling • Handling day to day Cash flow of the branch. • Handling Foreign Currency business & Travellers Cheque encashing • Handling wholesale Foreign Currency buying and selling. • Training Staff on Handling of Cash. • Well versed with central bank rules in handling cash. • Accomplish and delivering widespread product and services to customer through the counters including remittance, foreign currency, insurances, western union, national bonds etc across the globe. • Inspecting necessary document for funds transfer. • Checking all the security measures taken at the branch for handling of Cash. • Developed and maintained positive and professional relationship with all customers. • Credit card transaction in Bill payment and Cash Advance. • Accurately managed the cash in the busiest branch. • Handling High Network corporate clients. • Business Development in-order to improve the Foreign currency Business of the Branch. • Highly skilled in Foreign currency dealing and ensured extreme level of profit margin for the branch • A key player among 42 Staff members including service, marketing and support personal • Ensuing the smooth run of the operation and error – free completing of the product cycle. Show less



Action for development AA

• ethioop

• Accountant

  • Oct 2005 - Aug 2007

  Responsibilities: • Prepare profit and loss statements and monthly closing and cost accounting reports. • Compile and analyze financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions. • Establish, maintain, and coordinate the implementation of accounting and accounting control procedures. • Monitor and review accounting and related system reports for accuracy and completeness. • Prepare and review budget, revenue, expense, payroll entries, invoices, and other accounting documents. • Analyze revenue and expenditure trends and recommend appropriate budget levels, and ensure expenditure control. • Explain billing invoices and accounting policies to staff, vendors and clients. • Resolve accounting discrepancies. • Recommend, develop and maintain financial data bases, computer software systems and manual filing systems. • Other duties as assigned Show less