Experience

Solid State Detachering

• Netherlands
• Financial Services
• 1 - 100 Employee

• Operations Manager (co-founder)

  • Apr 2015 - Present

  Operations Manager (co-founder) for Solid State Detachering BV. Creating with my associate K. Wiesehahn a service for Hotel and Business providing our customers the best alternative for their Front Office, Back Office and Duty/Night Management out-sourcing. My duties will be taking care of the Human Resource aspects, Accounting aspects and Public Relations aspects, as well; training and working different kind of night/day shifts as Night Auditor, Night Manager, Trainer/Coach. Operations Manager (co-founder) for Solid State Detachering BV. Creating with my associate K. Wiesehahn a service for Hotel and Business providing our customers the best alternative for their Front Office, Back Office and Duty/Night Management out-sourcing. My duties will be taking care of the Human Resource aspects, Accounting aspects and Public Relations aspects, as well; training and working different kind of night/day shifts as Night Auditor, Night Manager, Trainer/Coach.



Sircle Collection

• Netherlands
• Hospitality
• 100 - 200 Employee

• Duty/Night Manager

  • Jan 2022 - Present

  - Hotel Park Centraal A’dam - Hotel Sir Adam A’dam - Hotel Sir Albert A’dam - Hotel Max Brown A’dam Canal District - Hotel Max Brown A’dam Museum Quarter via Solid State Detachering - Hotel Park Centraal A’dam - Hotel Sir Adam A’dam - Hotel Sir Albert A’dam - Hotel Max Brown A’dam Canal District - Hotel Max Brown A’dam Museum Quarter via Solid State Detachering



Hotel Beethoven Amsterdam

• Netherlands
• Hospitality
• 1 - 100 Employee

• Duty/Night Manager

  • Mar 2022 - Present

  via Solid State Detachering via Solid State Detachering



Landgoed Duin & Kruidberg

• Netherlands
• Hospitality
• 1 - 100 Employee

• Duty/Night Manager

  • Feb 2022 - Present

  via Solid State Detachering via Solid State Detachering



Park Centraal Hotels

• Netherlands
• Hospitality
• 1 - 100 Employee

• Duty/Night Manager

  • Sep 2019 - Present

  via Solid State Detachering via Solid State Detachering



The Pavilions Amsterdam, The Toren

• Netherlands
• Hospitality
• 1 - 100 Employee

• Duty/Night Manager

  • Jan 2019 - Present

  via Solid State Detachering via Solid State Detachering



Event Hotels

• Germany
• Hospitality
• 1 - 100 Employee

• Duty/Night Manager

  • Mar 2017 - Present

  via Solid State Detachering via Solid State Detachering



art'otel

• Netherlands
• Hospitality
• 1 - 100 Employee

• Duty/Night Manager

  • Oct 2016 - Present

  Via Solid State Detachering Via Solid State Detachering



Aeon Plaza Hotels

• Netherlands
• Hospitality
• 1 - 100 Employee

• Duty/Night Manager

  • Apr 2016 - Present

  Via Solid State Detachering Via Solid State Detachering



Grand Hotel Amstelveen

• Netherlands
• Hospitality
• 1 - 100 Employee

• Duty/Nightmanager

  • Feb 2020 - Feb 2020

  via Solid State Detachering via Solid State Detachering



FIGI

• Netherlands
• Hospitality
• 1 - 100 Employee

• Duty/Night Manager

  • Jan 2019 - Mar 2019

  via Solid State Detachering via Solid State Detachering



Park Centraal Hotels

• Netherlands
• Hospitality
• 1 - 100 Employee

• Night Manager and/or Duty Manager

  • Jan 2005 - Dec 2014

  There I worked as Night Manager and was responsible for the entire nights shift and hotel audit. When I started in the hotel they changed owner two times in a short period of time, which was very interesting to experience. The hotel was upgraded to a hip and luxurious hotel and restaurant, with low change of staff during this transition which created a good band with myself and the hotelstaff. There I worked as Night Manager and was responsible for the entire nights shift and hotel audit. When I started in the hotel they changed owner two times in a short period of time, which was very interesting to experience. The hotel was upgraded to a hip and luxurious hotel and restaurant, with low change of staff during this transition which created a good band with myself and the hotelstaff.



ReceptieService@Night B.V

• Amsterdam

• Director and co-Owner of ReceptieService@Night VoF.

  • Feb 2003 - Oct 2011

  Since the year 2003 Mete Lagewaard, Sami Dabo and myself started a detaching agency named ReceptieService@Night with its office in Amsterdam. There I was responsible for the daily office, finance, administration, Sales and Marketing, Human Resource, Personnel Accounting, and Business Relations. I also worked night shifts in new hotels to set up procedures and to get acquainted with the hotel staff. Also training personnel and familiarize them with ReceptieService@Night and its philosophy was also part of the job. Here some of our, their philosophy aspects; - To properly run the Night Audit and file reports to all necessary departments, - To properly book all financial handlings, daily reports and take responsibility over the cashier. - To ensure the safety of all guests and employees of the hotel during the night. - Living up to expectations from guests and make them feel appreciated. - Taking care of the level of service from the hotel and maintaining it. - Attend to all personnel training, meetings and events. The company was at its top level in the year 2005 until 2009 with approximately thirty receptionists, five duty managers, legal advisor and outsourced accounting on the payroll. The agency detached Night Managers, Duty Managers and Night Auditors in many hotels in the Netherlands mainly in the three, four and five star segment.



ibis, ibis Styles, ibis budget

• Hospitality
• 700 & Above Employee

• Night Manager and Trainer/Coach

  • Jan 2000 - Jan 2010

  I worked at: - Hotel Ibis Amsterdam Centre, - Hotel Ibis Leiderdorp, - Hotel Ibis Den Haag City Centre, - Hotel Ibis Rotterdam/Vlaardingen - Hotel Ibis Tilburg - Hotel Ibis Amsterdam City Stopera, I was detached in the hotel since the grand opening in the year 2000 and was responsible for the first set up for the night shift and procedures, like making SOP's, night audit reports and daily reports. Also training and familiarizing receptionists with Fidelio and C.R.I.S.S. (ACCOR's former online reservation system)



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Night Manager

  • Jan 2009 - 2010



Sofitel

• France
• Hospitality
• 700 & Above Employee

• Night Manager and DutyManager

  • Jan 2007 - Jan 2009

  I started myself as Night Manager for the first year. There I was responsible for the entire night shift. Also many banquets and events took place in one of the many famous historic banqueting rooms from the hotel. That's why all nights were challenging but very interesting for an all time Night Auditor, like myself. I started myself as Night Manager for the first year. There I was responsible for the entire night shift. Also many banquets and events took place in one of the many famous historic banqueting rooms from the hotel. That's why all nights were challenging but very interesting for an all time Night Auditor, like myself.



Renaissance Amsterdam Hotel

• Netherlands
• Hospitality
• 1 - 100 Employee

• Night Manager

  • Jan 2005 - Jan 2007

  The hotel was looking for a Night Manager, but could not succeed to insource this. Therefore my company was hired to detach a Night Manager. Because of my experience with the Marriott Hotel, I was the one to take the position. There I was responsible for the entire night shift and night audit. Also two receptionist were under my supervision as well as the administration and cashiering of all the outlets. I reported daily to the Front Office Manager. Also major banqueting events in the ‘Koepel Kerk' were busy and challenging shifts. The work in the Renaissance Hotel was one of the nicest hotels I worked with, with a full Night Audit, accounting and interesting guests.



Sofitel

• France
• Hospitality
• 700 & Above Employee

• Night Auditor

  • Jan 2004 - Jan 2006

  This was a prestige project for the detaching agency where I was selected for (Streng Security BV). There I welcomed international business guests, CEO's, VIP's and famous persons, also with big banqueting events and VIPs. I was responsible for the Night Audit, parking administration, assistant to the Front Office Manager and living up to the expectation of the guest. . This was a prestige project for the detaching agency where I was selected for (Streng Security BV). There I welcomed international business guests, CEO's, VIP's and famous persons, also with big banqueting events and VIPs. I was responsible for the Night Audit, parking administration, assistant to the Front Office Manager and living up to the expectation of the guest. .



Golden Tulip de Nachtegaal Lisse

• Night Auditor and Duty Manager

  • Jan 2000 - Jan 2003

  Duty Manger shifts during daytime. Attended several Golden Tulip training programs and front office meetings. Duty Manger shifts during daytime. Attended several Golden Tulip training programs and front office meetings.



Marriott Hotels

• United States
• Hospitality
• 700 & Above Employee

• Night Auditor

  • Feb 1999 - Jan 2001

  My first job via Streng Security BV. My first job via Streng Security BV.



Manpower Amsterdam for T.T.T. Europe B.V

• Telemarketer

  • Jan 1998 - Jan 1999



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Head of Cashiering

  • Jan 1994 - Jan 1997

  My first (holiday) Job starting in the kitchen and worked my way up to ‘head of cashiering' where I, for the first time learned how to work with guests and cashiering. My first (holiday) Job starting in the kitchen and worked my way up to ‘head of cashiering' where I, for the first time learned how to work with guests and cashiering.