IT Project Manager

• Feb 2018 - Present

IT Project Manager, Cameron Integration

• Jan 2016 - Feb 2018

•Managing the IT integration project between Schlumberger & Cameron. The IT integration team consists of 80 resources across infrastructure and applications tracks•Preparing project plans including tasks, timelines and resources to monitor the overall project progress•Facilitating discovery workshops, delivering presentations to key stakeholders and taking part of project board meetings •Monitoring the overall execution of the “Day 1” runbook. Day 1 is the initial integration period between Schlumberger and Cameron including email migration, employee’s creation in HR systems, Wi-Fi availability, Early applications access and New Logo on Cameron forms•Defining and developing integration communication plans, and training requirements & materials •Organizing 44 training Sessions on Schlumberger IT Processes and Standards with over 3300 participants •Demonstrating organizational change management experience especially around communications•Leading the Applications Consolidation workshop day which included CIO Presentation, Integration plans, applications teams consolidation organization charts and team building activities •Maintaining overall IT integration budget; $20M for 2017 and $20M for 2017•Identifying risks with SME’s, creating mitigation strategies and monitoring overall risks plans execution and closure •Tracking cost synergies derived from IT contracts consolidation, Infrastructure consolidations and moving high valued employees from Cameron to Schlumberger; $20M synergies in 2016 and $80M synergies in 2017 achieved•Creating and distributing 25 newsletters to IT to communicate project status and FAQs to align integration communication across IT community•Leading the IT social committee in Houston which organized 7 successful events in 2016 for ~1000 IT employees to allow Cameron employees to integrate with Schlumberger through social events•Managing 4 HSE events after completing HSE for Youth instructor certification

IT Project Manager, Change & Release

• Jul 2012 - Dec 2015

•Deploying Serena Application Lifecyle Management (ALM) tool across 20 support teams to align them with Schlumberger processes and standards•Training ~1000 employees on Serena Application Lifecycle Management tool (Product Champion) and on Change & release support process•Onboarding 20 resources for Oracle Offshore Team in Dubai and Hyderabad (Recruitment, Training, Processes, Organizational culture•Managing the knowledge transition project of Oracle development team from Houston to Dubai and Hyderabad •Establishing and Documenting the Oracle Change & Release process to manage all bug fixes, enhancements and new projects development and testing lifecycle•Acting as a principal liaison between the application users and the development team to clarify business requirements, system goals and help resolve technical issues•Reviewing of functional and technical specifications delivered by functional team•Creating and Maintaining a training repository (which contains training material, user manuals, and support documentations) for Oracle end users and system administrators in Confluence Wiki•Performing Quality assurance on the overall Change & Release process•Participating in quarterly workshops to provide feedback to vendors for continuous improvement •Reducing non-productive time by 2000 hours annually by identifying training needs and pain points faced by the team•Improving the response time of the Oracle support team from 72 hours to less than 24 hours•Improving the Oracle support team’s First Call Resolution by 15%•Performing monthly root cause analysis of KPI report for continuous improvement •Leading the employees’ recognition committee in Dubai which aims in selecting the employees with best performance on a quarterly basis and communicate the results to executives for final approval

Technical Team Lead/Senior IT Business Analyst

• Jan 2008 - Mar 2012

•Preparing project plans including tasks, timelines and resources to monitor projects status•Identifying, Analyzing and Mitigating Project Risks •Leading the Oracle technical Project in Harvard Business School Publishing (onsite) for 9 months while liaising and supervising the Technical Offshore team•Leading Data Migration projects in two reputable American universities in Lebanon•Assisting the functional team in analyzing customer requirements and writing functional specifications for customer specific development items•Reengineering business design & process: AS IS and TO BE•Leading Reporting Analysis and Requirements•Preparing and Executing test scripts•Developing training material for IPM suite (intellectual property management owned by Fadel) and delivering “Train the Trainers” sessions•Presenting IPM suite to various clients, partners, and consultancy firms•Supporting presales and sales team in replying to RFP’s•Establishing the support strategy between Fadel and clients ensuring 24X7 support for urgent tickets

Senior Application Developer

• Nov 2005 - Dec 2007

•Leading Support Oracle Project (Communication Lead between offshore and onsite team) at Amerlux Lighting Solutions and Marvel Entertainment, Inc•Building Database Model for custom applications and participating in the design of future upgrades of the IPM application•Developing of complex PL/SQL packages for interfaces with Order Management, Purchasing and Financials•Designing Data Migration Strategies while conducting direct sessions with the client•Developing of complex conversion packages for HRMS, Financials, CRM and Inventory•Developing of complex reports using Report Builder and XML Publisher

Application Developer

• Feb 2004 - Oct 2005

•Leading Data Migration in Dubai Government •Eliciting and documenting business requirements •Creating Solution, Design and Technical documentations •Developing forms, reports, PL/SQL packages and workflow customizations integrated •Developing Insurance Module for Al Fahim Group integrated with Oracle Financials •Leading Data Migration in Dubai Government •Eliciting and documenting business requirements •Creating Solution, Design and Technical documentations •Developing forms, reports, PL/SQL packages and workflow customizations integrated •Developing Insurance Module for Al Fahim Group integrated with Oracle Financials