Experience

ICOMM Media & Tech., Jsc

• Vietnam
• Information Technology & Services
• 1 - 100 Employee

• Data Analyst and Crisis Communication Specialist

  • Nov 2019 - Present



Jean Piaget Grammar School

• Marketing Specialist

  • Nov 2018 - Oct 2019

  - Oversaw and developed marketing campaigns to improve brand awareness. - Planned and implemented the admission campaign. - Admission consulting and customer services. - Created contents on fanpage and website. - Executived Online Marketing activities include FB ads, GG ads, email marketing,... - Designing website via wix.com - Co-operated with other departments to open events such as: Jean Piaget Charity Run 2018, Summer Concert 2019, The Museum of Failure,... - Oversaw and developed marketing campaigns to improve brand awareness. - Planned and implemented the admission campaign. - Admission consulting and customer services. - Created contents on fanpage and website. - Executived Online Marketing activities include FB ads, GG ads, email marketing,... - Designing website via wix.com - Co-operated with other departments to open events such as: Jean Piaget Charity Run 2018, Summer Concert 2019, The Museum of Failure,...



Cốc Cốc

• Vietnam
• Software Development
• 200 - 300 Employee

• Ads Operations for Agency Clients

  • Aug 2017 - Oct 2018

  Cốc Cốc is a leading technology company with a fast, secure and user-friendly web browser. With more than 20 millions users, Coc Coc browser have a huge inventory for advertising, which can help brand to access to their potential consumers. - Optimized performance/awareness types of advertising campaigns: CPM, CPC, CPL,... - Kept the relationship with Global & Local Agency: Mindshare, Mediacom, Wavemaker Global, TKL, Xaxis, Adtrue,... - Supported some big brands: Air Asia, Lazada… Show more Cốc Cốc is a leading technology company with a fast, secure and user-friendly web browser. With more than 20 millions users, Coc Coc browser have a huge inventory for advertising, which can help brand to access to their potential consumers. - Optimized performance/awareness types of advertising campaigns: CPM, CPC, CPL,... - Kept the relationship with Global & Local Agency: Mindshare, Mediacom, Wavemaker Global, TKL, Xaxis, Adtrue,... - Supported some big brands: Air Asia, Lazada, Shopee, Vietnamobile, Samsung, Unilever... - Worked with other departments such as Dev, Crawler, IT to solved all of the problems ralated to client’s campaign and gave suggestions on features for better System. - Guided Local Agency to work on the Cốc Cốc System. - Researched & worked with other Third Party tracking: Decison Labs, Sizmek, Gamma... - Other tasks by Team Leader: Trained for team members, made the slide for presentations...

• Client Support

  • Mar 2017 - Aug 2017

  - Answered incoming calls and emails from clients, managed and resolved clients’ complaints, recorded and reported clients' feedback. - Consulted service information and respond promptly to clients' inquiries about the Coccoc ads system through telephone and online chats (Skype, Facebook, Live Chat) - Contacted third parties (banks, payment gateways) to solve payment transaction issues.