Experience

The Trade Commission of Chile in Canada - ProChile Canada

• Commercial Assistant

  • Sep 2021 - Present

  The commercial assistant role involves a wide range of tasks that must be accomplished on an ongoing basis. Some of the main responsibilities are as follows:•Manages several projects oriented to promote the export offer of Chile in the Canadian market. Some of the main areas covered are: mining suppliers, food innovation, wine, and pisco.•Coordinates some training programs to help Chilean companies expand their operations into Canada.•Prepares business strategy and market study reports.•Performs some other strategic tasks, such us: finding key suppliers aligned with ProChile's standards of quality and price, issuing legal documents to purchase goods or services from local providers, and processing supplier payments.•Administers the official social networks of ProChile Canada. Show less

• Intern

  • Jun 2021 - Aug 2021

  During this internship, all the support to ProChile Canada's offices was done remotely. The main responsibilities assigned were the following:•Provided administrative support to the commercial office of Toronto and the commercial representation of Montreal.•Prepared strategy business reports.•Updated and conducted market research reports •Participated in the coordination of commercial activities to promote Chilean companies/products in Canada.•Managed ProChile Canada's official social media. Show less



D&D Consultores

• Chile
• Libraries
• 1 - 100 Employee

• English Language Coach

  • Nov 2016 - Jan 2021

  English language coach for top-level executives of the international bank: Scotiabank. •Aided executives to develop their English communication skills to interact with their Canadian peers. •Prepared and designed lessons according to the field of performance of learners, which involved: finding videos tailored to their needs, preparing effective PPTs, generating the context for interaction •Prepared and submitted weekly reports to the human resources department. Those reports contained: the contents covered, the activities carried out and the attendance of students •Provided learners with ongoing feedback based on their progress and weak points •Elaborated the final reports of learners. Those reports were based on the performance of students and provided a general view of their progress and areas of improvement. Key achievements: •Received ongoing positive comments from learners about their satisfaction with the classes and the improvement they experienced regarding their English communication skills •Continuously obtained the renewal of the courses once they were concluded, which represented a profit for the institute where I worked •Selected specific material for each leaner based on their specific needs. Skills: •High level of written and verbal communication skills in English and Spanish •Excellent skills to give formal presentations to top-level executives •Experience in planning, coordinating, and facilitating physical and remote video conferences •Organized and paid attention to detail •Highly learner centered Technical skills: •Proficient in Microsoft Office Suit: Word, Excel and Power Point; Google Suit: Drive, Docs, Sheets, Gmail; and YouTube. Show less



Easy English Institute

• English & Spanish Language Coach

  • Dec 2015 - May 2020

  English and Spanish language coach for international executives working at multinational companies, such as: Scania, Ericsson, Rockwell Automation, etc. •Prepared and designed lessons according to the field of performance of learners, which involved: finding videos tailored to their needs, preparing effective PPTs, generating the context for interaction •Prepared and submitted weekly reports to the Academic Director. Those reports contained: the contents covered, the activities carried out and the attendance of students •Provided learners with ongoing feedback based on their progress and weak points •Successfully elaborated and sent to the Academic Director the final reports of learners. Those reports were based on their performance and provided a general view of their progress and areas of improvement Key achievements: •Received ongoing positive feedback from learners about their satisfaction with the classes and the improvement in their English and Spanish communication skills •Continuously obtained the renewal of the courses once they were concluded, which represented a profit for the institute where I worked Skills: •High level of written and verbal communication skills in English and Spanish •Excellent skills to give formal presentations to top-level executives •Experience in planning, coordinating, and facilitating physical and remote video conferences •Organized and paid attention to detail Technical skills: •Proficient in Microsoft Office Suit: Word, Excel and Power Point; Google Suit: Drive, Docs, Sheets, Gmail; and YouTube Show less



LINK Institute at Mayor University

• Engllish Language Teacher

  • Sep 2018 - Sep 2019

  English language coach for a group of professors from Mayor University. The main tasks performed were as follows: •Aided a group of professors to develop their English communication skills to participate in training courses delivered in English •Prepared and designed lessons based on the Agile Methodology and Ted Talk material, which involved: finding videos tailored to learners' needs, preparing effective PPTs, and generating the context for interaction •Provided learners with ongoing feedback based on their progress and weak points •Prepared and submitted closing reports to the the Language institute Director. They contained: content covered, activities carried out, type of assessment used, and a description of students' performance and their areas of improvement Key achievements: •The students in this group obtained the certification level they required to participate in training courses taught in English Skills: •High level of written and verbal communication skills in English and Spanish •Excellent skills to give formal presentations to top-level executives •Experience in planning, coordinating, and facilitating physical and remote video conferences •Organized and paid attention to detail Technical skills: •Proficient in Microsoft Office Suit: Word, Excel and Power Point; Google Suit: Drive, Docs, Sheets, Gmail; and Others: YouTube and Blackboard Platform Show less



Training Institutions

• Hospitals and Health Care

• English Language Coach

  • Oct 2010 - Dec 2017

  English language tutor for young adult learners wanting to develop English communication skills to work in the hospitality industry: •Prepared and designed lessons according to their needs: finding videos tailored to their proficiency level, preparing effective PPTs, generating the context for interaction •Prepared and submitted weekly reports to the Academic Director on the progression of the lessons •Provided learners with ongoing feedback across the program Key achievements: •Triggered among students the interest for developing their English language communication skills •Prepared all the didactic material to teach elementary students Skills: •High level of written and verbal communication skills in English and Spanish •Excellent skills to give formal presentations to top-level executives •Experience in planning, coordinating, and facilitating physical and remote video conferences •Organized and paid attention to detail Technical skills: •Proficient in Microsoft Office Suit: Word, Excel and Power Point; Google Suit: Drive, Docs, Sheets, Gmail; and YouTube Show less



Sfera S.A.

• Ecuador
• Construction
• 1 - 100 Employee

• Customer Service Assistant

  • Aug 2003 - Mar 2005

  Managed the front desk reception, which involved a wide range of duties: •Provided a customer-service attention focused on helping clients solve their needs •Issued health care vouchers to clients •Received cash and checks, reconciled the cash receipts, and prepared bank deposits •Classified and sent to the physical file all the documents and correspondence Key achievements: •Organized the daily health care vouchers per month and year. This method improved the efficiency at the moment of finding a given voucher for a later review Skills: •High level of written and verbal communication skills in Spanish •Excellent skills to give formal presentations •Organized and paid attention to detail •Highly collaborative and teamwork oriented •Customer service focused Technical skills: •Proficient in Microsoft Office Suit: Word and Power Point Show less



Comercial Millahue Ltda.

• Administrative Assistant

  • Mar 1999 - May 2003

  Provided administrative support to the chief procurement officer and the CEO in a wide range of areas: •Responsible for accounts payable •Created supplier records containing information about the invoices paid •Organized supplier files, including past orders and invoices •Produced price comparison reports •Prepared and sent requests for quotes to suppliers from different sectors •Issued purchase orders and coordinated the delivery of goods •Maintained and improved database of client accounts and external suppliers •Entered the stocks of goods into the inventory system •Coordinated meeting schedules between the general manager and suppliers •Provided training to new administrative assistants in relation to office management procedures Key achievements: •Organized and classified invoices per year and according to an internal number. This method improved the efficiency at the moment of finding a given invoice for a later review Skills: •High level of written and verbal communication skills in Spanish •Excellent skills to give formal presentations •Organized and paid attention to detail •Highly collaborative and teamwork oriented •Customer service oriented Technical skills: •Proficient in Microsoft Office Suit: Word and Power Point Show less