Hezron Manurung

Information Technology Specialist at Asetku
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta Metropolitan Area, ID

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Credentials

  • Certificate ISO/IEC 27001 Information Security Associate™
    SkillFront
    Sep, 2022
    - Nov, 2024
  • Certificate Cyber Security
    Simplilearn
    Jul, 2022
    - Nov, 2024
  • Certificate Ethical Hacking
    Simplilearn
    Jul, 2022
    - Nov, 2024
  • Certificate Foundations Of Business And Entrepreneurship
    SkillFront
    Jul, 2022
    - Nov, 2024
  • Certificate Introduction to Openshift
    Mitra Integrasi Informatika, PT
    Oct, 2021
    - Nov, 2024
  • Certificate Ethical Hacking
    Mitra Integrasi Informatika, PT
    Sep, 2021
    - Nov, 2024
  • Certificate Search Engine Optimization
    PT. Babastudio
    Sep, 2020
    - Nov, 2024

Experience

  • Asetku
    • Indonesia
    • Financial Services
    • 100 - 200 Employee
    • Information Technology Specialist
      • Dec 2021 - Present

      * Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’requirements * Troubleshoot and resolve application issues, maintain and update technical support documentation * Create and Handle Active Directory Management and User Group * Handle Citrix Monitoring Tools and System Ticketing * Handle PRTG Network Monitor, Zabbix, etc * Handle Mikrotik and UniFI System, CCTV * Handle asset management, maintain inventory and liaise with vendors * Manage IT infrastructure, system monitoring and reports ISO/IEC 2700a and OJK Audit * Troubleshoot Network, Windows OS, Microsoft Office, WAN, LAN. * Implement and monitor office IT security and antivirus * Other duties include performing first level troubleshooting and support for scheduled server backups, prepare pc, laptop, smartphone, and BYOD device for staff * Defining access privileges, security control, and security procedures. * Analyzing security problems, identifying abnormalities in systems and network * Implement security monitoring and security improvements by assessing current situation * evaluating trends/symptoms and anticipation to avoid problems. * Provide technical guidance on maintaining the state of compliance in the overall IT Environment. * Conduct application security testing prior to deployment. * Conduct application penetration testing in regular basis. * Provide technical guidance on maintaining the state of compliance in the overall IT Environment. * Create System ticketing, server ubuntu, windows seryer 2016, and centos Show less

  • Mitra Integrasi Informatika, PT
    • Indonesia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Information Technology Helpdesk at MUFG Bank, Ltd.
      • Apr 2019 - Dec 2021

      * Assist to provide on-site technical support at special events, e.g., townhall meeting, economic seminar, oPsite meeting, etc * Visit to service point in greater Jakarta, Bandung, and Surabaya periodically for maintenance IT device * Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’requirements * Handle ManageEngine ADManager Plus, Citrix VDI * Handle Citrix Monitoring Tools and System Ticketing * Troubleshoot Network, Windows OS, Microsoft Office, WAN, LAN. * Implement and monitor office IT security and antivirus * Other duties include performing first level troubleshooting and support for scheduled server backups, prepare pc, laptop, smartphone, and BYOD device for staff * Oversee and troubleshoot video conference and telecommunications system in coordination with regional technical resourses Show less

  • PT. MITRA INFOPARAMA
    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Branch Service at BTPN
      • 2018 - 2019

      * Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’ requirements * Troubleshoot and resolve application issues, maintain and update technical support documentation * Handle asset management, maintain inventory * Manage IT infrastructure, system monitoring and reports * Implement and monitor office IT security and antivirus * Assist and troubleshoot EDC (Electronic Data Capture) * Visit to service point in greater Kelapa Gading, Sunter, Tanjung Priok, Ampera, Rawamangun everyday for troubleshoot IT device * Troubleshoot Network, Windows OS, Microsoft Office, WAN, LAN. Show less

Education

  • Universitas Mikroskil
    Gelar Sarjana, Sistem Informasi
    2013 - 2017

Community

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