operations

• Dec 2022 - Present

Independent Contractor / Freelancer

• 2016 - Jan 2023

As a team we provide consultancy and subcontractor services in association with our professional partners. WECO’s mission is to assist companies and organizations to establish operations in high risk and crisis regions with project managment, mobilization and workforce replacement solutions. All details are available on my CV / Resume on request. As a team we provide consultancy and subcontractor services in association with our professional partners. WECO’s mission is to assist companies and organizations to establish operations in high risk and crisis regions with project managment, mobilization and workforce replacement solutions. All details are available on my CV / Resume on request.

Contractor

• Nov 2013 - Jan 2023

Project / Country Manager

• 2013 - 2016

FCS supports NATO, allied peacekeeping forces and NGO’s worldwide with complete field camp life support solutions, such as water treatment, mobile building solutions, construction and camp management. In my role I have been stationed in Mazar E Sharif Afghanistan and was responsible for managing, controlling the companies operation nationwide in Afghanistan. • Managing all daily operations, including international staff and all contractors and subcontractors • Providing water treatment, construction, water bottling and waste water management services to NATO and other allied peacekeeping forces in remote and dangerous locations • Liaising with key military and civilian representatives, as well as with Afghan government organisations • Project managing construction and commissioning of modular buildings • Building relationships with a big customer base, including generals, senior officers and staff from 20+ nations • Overseeing water testing procedures, and monitoring the water production progress • Keeping customers updated of all progress and working with them to resolve any issues • Ensuring medical hygiene requirements are complied with at all times • Sourcing and recruiting new staff from overseas, and organising their travel arrangements to Afghanistan • Producing water requirement, inventory, equipment, staff and administration forecasts, and running stocktakes • Developing, implementing and running a preventative maintenance schedule Key Achievements • Implemented and oversaw all the company’s operations in Afghanistan, guaranteeing the clients’ water supply • Grew the company’s business and increased turnover through the sourcing of new construction projects • Developed and implemented new procedures for the water supply to the ISAF contingent in Camp Marmal • Instituted a new training program, encompassing induction, security, camp and work safety, first aid and fire drills, and “hands on” training in equipment operation Show less

BFI Site Manager

• 2009 - 2013

NCS is an established, reliable specialist in the provision of petroleum, oils and lubricants (POL) and related fuel management, logistics and financial services, in support of customers’ operations in challenging environments worldwide. • Organised, oversaw and ensured fuel delivery to various sites across the country • Project managed the building and commissioned a new Bulk Fuel Installation (BFI) • Drafted and updated quality assurance documentation, databases, delivery sheets and cash books • Ensured all non-conformance, incidents and diversions are reported in a timely manner • Gathered customer requirements and produced forecasts for fuel, equipment, staff and administration • Conducted regular stocktakes, controlled issuance of fuel, and maintained inventory records • Reviewed and managed the maintenance schedule and subcontractors • Tracked progress of convoys to destinations and updated customers as appropriate • Conducted tests on fuels for water, FSII, conductivity flashpoint and density • Ensured all security and health and safety procedures were complied with at all times • Identified and reported system/procedure improvements that can be made to improve company operations Key Achievements • Successfully project managed the entire BFI construction, including sourcing materials and clients, additionally guaranteed the supply of fuel, having had no previous experience in this kind of operation • Increased company profits by identifying and partnering with new vendors for refilling helicopters on-site • Used limited staffing and technical resources to find cost-effective solutions to improve operational productivity • Developed site-specific Standard Operating Procedures that take into account attacks or explosive devices Show less

Customer Service Consultant

• Jan 2008 - Mar 2009

Stellar offers a comprehensive range of call center outsourcing services for businesses. Description: • Ensured product and technical knowledge was up to date by conducting regular market research • Liaised with customers to advise on and sell internet solutions and products, and answered billing enquiries Key Achievements • Steadily increased sales performance, and built a reputation in customer service skills and product knowledge Stellar offers a comprehensive range of call center outsourcing services for businesses. Description: • Ensured product and technical knowledge was up to date by conducting regular market research • Liaised with customers to advise on and sell internet solutions and products, and answered billing enquiries Key Achievements • Steadily increased sales performance, and built a reputation in customer service skills and product knowledge

Consultant

• Jan 2005 - Jan 2008

• Created, built and managed the company to sell radar speed displays and speed detection equipment • Gathered local and international clients, including schools and councils, and overseas distribution partners • Conducted business development, market research and marketing activities • Installed and maintained radar speed display equipment, and trained operators in its use • Drafted tender documentation for governments, organised and attended tender meetings • Created, built and managed the company to sell radar speed displays and speed detection equipment • Gathered local and international clients, including schools and councils, and overseas distribution partners • Conducted business development, market research and marketing activities • Installed and maintained radar speed display equipment, and trained operators in its use • Drafted tender documentation for governments, organised and attended tender meetings

Australian Tender Centre

• Jan 2004 - Feb 2004

• Created action plans and sourced new clients and business by using cold-calling techniques • Oversaw and led an international sales team in order to achieve sales targets • Created action plans and sourced new clients and business by using cold-calling techniques • Oversaw and led an international sales team in order to achieve sales targets