SAP Ariba Consultant

• Dec 2022 - Present

Assistant Manager

• Mar 2019 - Sep 2021

Duties included: - Greeting incoming guests and welcoming them to the guest house - Confirming reservations, explaining hotel amenities, giving directions to rooms, and producing room keys - Handling guest inquiries and complaints - Answering all incoming calls - Handling phone reservations, confirming previously-made reservations, giving directions to the hotel and answering any questions customers have about the lodgings - Processing payments Duties included: - Greeting incoming guests and welcoming them to the guest house - Confirming reservations, explaining hotel amenities, giving directions to rooms, and producing room keys - Handling guest inquiries and complaints - Answering all incoming calls - Handling phone reservations, confirming previously-made reservations, giving directions to the hotel and answering any questions customers have about the lodgings - Processing payments

International Sales Marketing Consultant

• Feb 2019 - Mar 2019

(Online) - Doing market research - Contacting potential customers via telephone, email and face to face - Assembling any and all product displays in a given market - Finding new target markets and penetrating them to drive sales - Using the Internet to push products to a given target market - Discovering target markets and advantages of other companies (Online) - Doing market research - Contacting potential customers via telephone, email and face to face - Assembling any and all product displays in a given market - Finding new target markets and penetrating them to drive sales - Using the Internet to push products to a given target market - Discovering target markets and advantages of other companies

Social Media and Travel Coordinator

• Sep 2018 - Nov 2018

(Erasmus Traineeship Program) -Functioned as the primary contact point for all customer service related issues for clients -Managed the social media accounts daily -Prepared comprehensive reports about the trips for the management -Worked as part of a team -Led teams ranging from 60 to 120 during the trips as a trip leader (Erasmus Traineeship Program) -Functioned as the primary contact point for all customer service related issues for clients -Managed the social media accounts daily -Prepared comprehensive reports about the trips for the management -Worked as part of a team -Led teams ranging from 60 to 120 during the trips as a trip leader

Sales Intern

• Feb 2018 - Mar 2018

-Contacted with international clients via email or phone call for the banner agreements -Did data entry in Excel daily -Provided support for the international sales team -Contacted with international clients via email or phone call for the banner agreements -Did data entry in Excel daily -Provided support for the international sales team

Supply Chain Management Intern

• Jun 2016 - Jun 2016

-Assisted in general duties as assigned, scanning, faxing, filing and other routine duties -Coordinated the movement of materials between facilities (logistics, scheduling, and transportation) -Assisted in general duties as assigned, scanning, faxing, filing and other routine duties -Coordinated the movement of materials between facilities (logistics, scheduling, and transportation)