Experience

Suzhou Shengtian Biotechnology Co., LTD
• China
• Biotechnology Research
• 1 - 100 Employee
• Marketing Director

  • Jun 2021 - Present

Foshan Capt Jack Trading Co Ltd
• China
• Pharmaceutical Manufacturing
• 1 - 100 Employee
• Marketing Director

  • Aug 2019 - Present


Decathlon Deutschland

• Germany
• Retail
• 700 & Above Employee

• E-commerce

  • Apr 2019 - Present

  Germany



HSBC Global Banking and Markets

• Financial Services
• 100 - 200 Employee

• Client Due Diligence Analyst

  • Jun 2014 - Jul 2015

  Brisbane, Australia • Engage existing clients in the collection of detailed client information and supporting documentation required for the completion of the Client Due Diligence (CDD) profile at all times in the customer lifecycle, including CDD trigger events and reviews as part of Global standards. • Ensure client expectation are set against defined Service Level Agreements (SLAs) and these SLAs are managed across all functions. o Manage existing CDD client process’s to defined SLAs, ensuring any risks… Show more • Engage existing clients in the collection of detailed client information and supporting documentation required for the completion of the Client Due Diligence (CDD) profile at all times in the customer lifecycle, including CDD trigger events and reviews as part of Global standards. • Ensure client expectation are set against defined Service Level Agreements (SLAs) and these SLAs are managed across all functions. o Manage existing CDD client process’s to defined SLAs, ensuring any risks to the timescales are escalated to the Team leader and the Relationship Manager. o Liaise with the client to gather detailed client information and supporting documentation required to complete the CDD profile. o Review and check for completeness of CDD information and supporting documentation before submitting the case to CDD Operations for approval. Including Manage the client onboarding experience, expectations and communications. Assigned team leader within a brief period of employment and was able to successfully lead a six-member analyst team. Show less