Hetal Parmar
Operations Manager - Mobile team at Ace Pro Services- Claim this Profile
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English Full professional proficiency
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Hindi Native or bilingual proficiency
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Gujarati Native or bilingual proficiency
Topline Score
Bio
Mischelle Reyes
During our time working together, I had the privilege of witnessing her outstanding skills and contributions firsthand. She skillfully managed various HR initiatives, from talent acquisition and employee development to conflict resolution and policy implementation. Without a doubt, Hetal would be a tremendous asset to any team.
Mimi Maldo
Heta is one of the best colleagues I have worked with in my career. She is supportive and helpful in every task. She is well-versed in the things that needed to be done and will help you get things done. She communicates well with everyone on the team. She's an asset to every company.
Mischelle Reyes
During our time working together, I had the privilege of witnessing her outstanding skills and contributions firsthand. She skillfully managed various HR initiatives, from talent acquisition and employee development to conflict resolution and policy implementation. Without a doubt, Hetal would be a tremendous asset to any team.
Mimi Maldo
Heta is one of the best colleagues I have worked with in my career. She is supportive and helpful in every task. She is well-versed in the things that needed to be done and will help you get things done. She communicates well with everyone on the team. She's an asset to every company.
Mischelle Reyes
During our time working together, I had the privilege of witnessing her outstanding skills and contributions firsthand. She skillfully managed various HR initiatives, from talent acquisition and employee development to conflict resolution and policy implementation. Without a doubt, Hetal would be a tremendous asset to any team.
Mimi Maldo
Heta is one of the best colleagues I have worked with in my career. She is supportive and helpful in every task. She is well-versed in the things that needed to be done and will help you get things done. She communicates well with everyone on the team. She's an asset to every company.
Mischelle Reyes
During our time working together, I had the privilege of witnessing her outstanding skills and contributions firsthand. She skillfully managed various HR initiatives, from talent acquisition and employee development to conflict resolution and policy implementation. Without a doubt, Hetal would be a tremendous asset to any team.
Mimi Maldo
Heta is one of the best colleagues I have worked with in my career. She is supportive and helpful in every task. She is well-versed in the things that needed to be done and will help you get things done. She communicates well with everyone on the team. She's an asset to every company.
Credentials
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Yoga Instructor Certification - Level I
Yoga AllianceNov, 2022- Oct, 2024 -
Foundations of Project Management
CourseraApr, 2022- Oct, 2024 -
TESOL - 150 hour
American Global Management AssociationNov, 2019- Oct, 2024
Experience
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Ace Pro Services
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United States
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Consumer Services
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1 - 100 Employee
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Operations Manager - Mobile team
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Nov 2022 - Present
- The mobile team vertical grew from a team of 4 mobile vans to 6 vans on the ground. - Responsible for end-to-end recruitment, hiring, onboarding, and training of new mobile team members. - Implement processes to optimize resource allocation, scheduling, and task assignments for mobile teams. - Forged strong client relations, driving satisfaction and repeat business. - Ensured strict compliance and safety adherence across all sites. - Travel time percentage to job hour percentage came down to 26% from 65%. - Monitor and improve operational workflows to enhance efficiency, reduce downtime, and minimize costs. - Resolved conflicts and stakeholder concerns, nurturing harmony. - Integrated technology for improved reporting and communication. - Personalized solutions to match clients' unique facility needs. - Maximized resource efficiency, reducing costs without compromise. - Leveraged data for insights, driving continuous process enhancement. Show less
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Pavaki Capital
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United States
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Financial Services
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1 - 100 Employee
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Marketing and Technology Manager
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Sep 2020 - Oct 2022
- Crafted and refined our hedge fund's brand identity, aligning it with our investment philosophy and targeting sophisticated investors. - Designed and implemented a robust digital marketing strategy that encompassed website optimization, content creation, and social media engagement. - Developed compelling marketing materials that showcased our fund's performance, strategy, and track record. These materials, ranging from pitch decks to investor reports, played a pivotal role in attracting high-net-worth individuals and institutional investors. - Cultivated strategic partnerships with industry influencers, financial advisors, and relevant organizations. Collaborations broadened our reach and solidified our hedge fund's reputation as a trusted investment partner. - Ensured all marketing materials and strategies complied with regulatory standards, adhering to industry guidelines such as SEC regulations and best practices. My tenure as Marketing Manager within the hedge fund realm exemplified my ability to combine financial acumen with marketing finesse, effectively promoting our fund's offerings and driving investor engagement. Show less
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ACADEMY ASTHMA & ALLERGY (ASHOK PC)
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United States
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Hospitals and Health Care
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Senior Manager in Healthcare
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Jun 2020 - Oct 2022
- Led the project to introduce telehealth services. - Increased revenue of the medical practice by 30% since 2020. - Reduced patient receivables from $100,000 to $15,000. - Recruiting and managing a team of registered nurses working worldwide. - Zero claims of medical malpractice.
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Human Resources Manager
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Jun 2020 - Oct 2022
As the Human Resource Manager at an allergy medical clinic, I led critical functions that ensured the seamless operation of our healthcare facility. By combining my expertise in HR management with a deep understanding of the medical field, I effectively navigated the unique challenges and demands of healthcare personnel management.- Leveraging industry-specific knowledge, I identified and attracted qualified candidates, ensuring that our team was composed of individuals dedicated to delivering exceptional patient care.- Collaborating closely with clinical leaders, I ensured that new hires were equipped with the necessary skills, knowledge, and resources to excel in their roles.- Ensured adherence to healthcare regulations and HR policies by creating and implementing policies that aligned with both medical industry standards and legal requirements. This involved maintaining meticulous records, handling sensitive patient information in compliance with HIPAA regulations, and overseeing employee training on data security protocols.- Addressed conflicts and interpersonal issues within the clinic, demonstrating a diplomatic and empathetic approach.- Implemented strategies to enhance staff retention and loyalty, recognizing the unique challenges and pressures faced by healthcare professionals. By offering professional development opportunities, promoting work-life balance, and providing channels for open feedback, I contributed to a low turnover rate among our medical team.My tenure as Human Resource Manager at the allergy medical clinic was defined by my ability to bridge the gap between human resources and healthcare, ultimately supporting the clinic's mission of delivering exceptional allergy care to our patients while nurturing a thriving and committed medical team. Show less
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TTEC
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Chat Sales and Services Associate ll
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Mar 2019 - Nov 2019
Managed 3 chats at one time while hitting record sales of $4000 in a day and maintaining 92% positive customer feedback. Managed 3 chats at one time while hitting record sales of $4000 in a day and maintaining 92% positive customer feedback.
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Navayuga Container Terminal
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India
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Marketing Executive
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Feb 2015 - Feb 2016
Collaborate as Super Six Marketing team at Bengaluru location to work closely with ICD Bangalore officials to start a raking movement between ICD Bangalore and KPCT. This milestone gave us much-needed publicity and put us right on the top of the list of Preferred Port in Southern India. Collaborate as Super Six Marketing team at Bengaluru location to work closely with ICD Bangalore officials to start a raking movement between ICD Bangalore and KPCT. This milestone gave us much-needed publicity and put us right on the top of the list of Preferred Port in Southern India.
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Management Trainee
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Nov 2014 - Jan 2015
Collaborated with the founders and project team to cover the bases in getting this project approved by Gujarat Maritime Board. Collaborated with the founders and project team to cover the bases in getting this project approved by Gujarat Maritime Board.
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VADINAR OIL TERMINAL LIMITED
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Machinery Manufacturing
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MBA Summer Intern
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Jul 2013 - Aug 2013
Studied operations and risk management Studied operations and risk management
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Education
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2012 - 2014
B.K. School of Professional and Management Studies
Master of Business Administration - MBA, Maritime Studies
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