Experience

Prospect Outsourcing Sdn Bhd

• Malaysia
• Staffing and Recruiting
• 1 - 100 Employee

• Country Human Resources Manager

  • Jan 2022 - Present

  - Managing a diverse team of internal employees, contract employees, and temporary/exhibition staff- Fostering a positive work culture and providing guidance to team members- Developing and executing business strategies aligned with company objectives- Identifying growth opportunities and market trends- Budgeting for monthly payroll & expenses- Monitoring and analysing financial performance- Managing financial expectations and fund- Cost-cutting while maintaining quality.- Overseeing day-to-day operations in various areas- Designing, executing and monitoring process improvement strategies- Establishing and maintaining strong client and vendor relationships.- Delivering high service levels and tailor services based on client's requirements- Vetting company collateral and policies- Handling internal payroll, employee data, performance management, benefits and disciplinary matters- Assisting in development, establishment of process flow and customisation of in house system- Handling matter related to government bodies, company secretariat, auditors and tax agent besides other vendors- Bulk hiring and on-site supervision.- Exhibition and sales campaign management. Show less

• Operations Manager

  • Feb 2019 - Dec 2021

  - Managing a team of 9 internal, 340 contract employees, and temporary/exhibition staff- Overseeing day-to-day operations in recruitment, administration, payroll, finance, and sales- Strategising outsourcing contract services and HR functions- Monitoring employee performance and providing coaching- Collaborating with HR Payroll and Finance teams- Working with senior management to drive sales and expand clientele- Establishing trackers for process improvement- Training and guiding future leaders- Assisting in yearly audit preparation- Managing regulatory compliance and licensing- Coordinating with external parties such as company secretariat, auditors, tax agents, banks, suppliers and other stakeholders- Assisting the Payroll Team in payroll computation- Assisting the Finance Team in checking invoices and billing details- Managing all internal administrative and documentation requirements- Supervision of Bulk hiring and on-site supervision.- Exhibition and sales campaign management. Show less



AGM & SONS Trading

• Business Partner

  • Aug 2016 - Jan 2019

  - Took over leadership of the family business after your father's sudden passing - Initiated a transition from manual to semi-automated operations to enhance operational efficiency - Introduced a commission scheme for employees to incentivise higher sales performance - Established fundamental HR policies to foster a positive workplace environment - Leveraged social media platforms to showcase products and sales, thereby diversifying revenue sources - Managed existing suppliers and actively sought new vendors to expand the variety of products offered. Standard Operating Procedures (SOPs) - Implemented standard operating procedures for store management and bookkeeping, streamlining operations and ensuring consistency - Assumed financial responsibilities, including financial planning, bookkeeping, bank reconciliation, and fund management, to ensure the business's financial stability Show less



Agensi Pekerjaan Prospect Consulting Malaysia Sdn Bhd

• Malaysia
• Human Resources Services

• Account Manager

  • Jan 2016 - Jun 2016

  Acquire new clients and nurture positive relationships with existing corporate clients- Maintain strong professional connections with clients spanning various industries, assisting them with their recruitment needs- Tailor company services’ to meet clients’ specific requirements and align with their brand identity- Offer valuable guidance to clients’ regarding employment market trends, provided consultations and advice in relevance to HR functions- Mentor junior consultants in handling disciplinary matters (IR/ER Related)- Assist senior management in internal hiring - Managing the internal team in absence of senior management Show less

• Recruitment Consultant

  • Apr 2015 - Dec 2015

  - Source and identify potential candidates through various channels such as job portals, headhunting, social media, networking, referrals and others- Built and maintain strong relationships with existing clients while actively framing for new opportunities- Conduct thorough interviews and assessments of candidates to evaluate their qualification, skills and cultural fit for client’s organization- Match suitable candidates with appropriate job openings based on client’s requirements and expectations- Provide consultation and advice to both clients and candidates on market trend, salary expectations, benefits and others- Present shortlisted candidates to clients, facilitate interview processes and managing feedback- Negotiate job offers and employment terms on behalf of clients and candidates to reach mutually beneficial agreements Show less



Kotra Pharma (M) Sdn Bhd

• Malaysia
• Pharmaceutical Manufacturing
• 200 - 300 Employee

• Admin Executive

  • Jan 2015 - Mar 2015

• R&D Coordinator

  • Jul 2013 - Dec 2014



Brandthink PR Snd Bhd

• Kuala Lumpur, Malaysia

• PR Executive

  • Aug 2012 - Apr 2013



Limkokwing University of Creative Technology

• Malaysia
• Higher Education
• 700 & Above Employee

• International Marketing Admin (Part-Time)

  • Oct 2011 - Apr 2012



Spice FM

• Newcastle upon Tyne, United Kingdom

• Radio Presenter (Part Time)

  • May 2008 - Dec 2008