Hetal Mota

QA Analyst (Manual Tester) at Think North Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN
Languages
  • English -
  • Hindi -
  • Gujarati -
  • Marathi -

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Credentials

  • ISTQB Certified Tester Foundation Level
    GASQ
    Jan, 2022
    - Sep, 2024

Experience

  • Think North Consulting
    • India
    • Business Consulting and Services
    • 1 - 100 Employee
    • QA Analyst (Manual Tester)
      • Apr 2022 - Present

      01. Worked on various front-end applications. 02. Proficient in designing wireframes using Balsamiq mock-up(low-fidelity prototype). 03. Translated software requirements into visual representations through business requirement documents (BRD). 04. Demonstrated understanding of process flows and business requirement specifications. 05. Analyzed business requirements and process flows to determine test scenarios. 06. Prepared and executed test cases. 07. Logged defects and conducted re-tests on fixes. 08. I have performed various tests, encompassing functional, integration, unit, regression, and system evaluations. 09. Provided technical support to customers. 10. Consistently kept project managers informed with updated test execution reports. Show less

  • SYSTECH Softwares Pvt. Ltd.
    • India
    • Software Development
    • 1 - 100 Employee
    • QA Analyst (Manual Tester)
      • Aug 2018 - Apr 2022

      01. I am utilizing Balsamiq to design wireframes and craft business requirement documents (BRD) to depict software needs visually. 02. Developed and executed test cases, documented defects, and conducted re-tests on resolved issues. 03. Conducted various tests such as functional, integration, unit, regression, and system evaluations. 04. Managed and maintained internal websites along with customer accounts. 05. Offered customer assistance for Tally, TDL Customizations, and GST Applications. 06. Liaised between software implementation, sales, and support teams Show less

  • Jain Tourism Portal LLP
    • Business Development Associate
      • Apr 2015 - Jul 2018

      01. Led the onboarding of over 100 inns to the GoJainYatra.com online booking portal for Jains. 02. Set up and managed customer support guidelines. 03. Oversaw company financial accounts. 04. Managed reconciliations related to online payments. 05. Managed the website's CRM data uploads and maintenance. 01. Led the onboarding of over 100 inns to the GoJainYatra.com online booking portal for Jains. 02. Set up and managed customer support guidelines. 03. Oversaw company financial accounts. 04. Managed reconciliations related to online payments. 05. Managed the website's CRM data uploads and maintenance.

  • Zivtrix Corporates Services Pvt.Ltd.
    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Intern
      • Aug 2014 - Mar 2015

      01. Designed UX mock-ups using Balsamiq. 02. Developed business requirement documents (BRD) to convey software specifications visually. 01. Designed UX mock-ups using Balsamiq. 02. Developed business requirement documents (BRD) to convey software specifications visually.

Education

  • Tilak Maharashtra Vidyapeeth, Pune
    Bachelor of Computer Applications - BCA
  • Mumbai University Mumbai
    Master of Commerce - M Com

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