Account Manager Personal Lines

• Sep 2017 - Present

• Collect information from phone and walk-in clients and assess their insurance needs • Advise customers on their Insurance needs and options • Discuss existing coverage of the individual or property, provide quotes and recommend coverage to customers • Explain features and advantage/disadvantage of various polices and Insurance plans • Calculate the customers' premiums and help establish their payment method • Collect information from phone and walk-in clients and assess their insurance needs • Advise customers on their Insurance needs and options • Discuss existing coverage of the individual or property, provide quotes and recommend coverage to customers • Explain features and advantage/disadvantage of various polices and Insurance plans • Calculate the customers' premiums and help establish their payment method

Accounting Team Lead

• Jan 2019 - Sep 2019

Customer Service Representative

• Feb 2016 - Aug 2017

•Collected rents, followed up on defaults, prepared and delivered bank deposits •Ensured vacancy is within guidelines for each site (minimized) by effective service to potential and existing customers •Confirmed contractors arrived as per scheduled timelines and completed their work as per conditions of the contract •Verified proper and accurate inventory management and ensured daily communication with all site Associates •Leased and showed suites in addition to inspections of vacant and upcoming suites •Administrative duties including processing paperwork for site and other Associates •Answered all rental inquires within the guidelines provided & completed other tasks assigned by the Area Coordinator KEY ACHIEVEMENT: •Reduced vacancy rate from 8% to 2% in May 2017 and achieved Zero default balance for 3 consecutive months Show less

Senior Accountant

• Feb 2015 - Nov 2015

•Collaboratively worked with entire team to handle data entry, data validation, posting, financial analysis, cash flow monitoring and internal and external reporting •Timely and accurately prepared monthly and periodic reports ensuring accuracy and integrity of information •Prepared periodic and year-end working papers, reconciliations and consolidated financial statements and successfully coordinated with external auditors for smooth and timely issuance of financial statements •Liaised directly with all company’s departments to timely clarify accounting and finance queries, effectively respond to other departments queries, produce budgets, analyze and comment on budget variances •Provided effective support for company’s remote subsidiaries regarding financial reporting, analysis and budgeting KEY ACHIEVEMENT: •Played a key role in the implementation of SAP-Business One system across the group that was expected to save 50% of the reporting time after being launched in 2016 Show less

Accounts Receivable Clerk

• Aug 2011 - Feb 2015

•Effectively worked with Operations and Business Development departments ensuring correct reflection of day-to-day operations and invoices on company’s accounting records •Ensure all cash is applied accurately and promptly within the accounting system, obtain payment details from customers and reconcile to outstanding invoices •Determine discrepancies between payments and invoices, investigate to reconcile and escalate any system or contract issues to the Senior Accountant •Proactively work within the Team on resolving issues with clients payments in a timely manner •Kept a mindful eye on continuous compliance with IFRS, country laws and company regulations resulting in smooth external audit process and timely issuance of financial statements KEY ACHIEVEMENT: •In 2012, successfully achieved zero outstanding AR balances more than 90 days in the aging analysis Show less

Senior External Auditor

• Jun 2008 - Aug 2011

•Examined internal control systems of clients’ entities to determine correlation between internal control weaknesses and their impact on the fair presentation of financial statements •Compiled reports of audit results and drafted audit reports for review by senior managers and partners •Contacted on a daily basis client staff and assisted in training and coaching junior staff which improved their work quality KEY ACHIEVEMENTS: •Improved average processing time per client by 30% which gave room to increase the team’s client portfolio size by 16% and in terms of portfolio income by 31% Show less

Junior External Auditor

• Dec 2006 - May 2008

•Obtaining an understanding of the company's internal controls and applying auditing procedures such as inspecting the company's books and records, inquiries, and confirmations supporting financial statements’ balances and amounts •Identified audit issues and findings to be discussed with lead auditors and senior managers •Assisted some clients in preparation of their standalone and consolidated financial statements and accompanying notes and disclosures and in foreign currency translation Show less