Experience

Cashcall

• Egypt
• Financial Services
• 100 - 200 Employee

• Account Manager

  • Jul 2022 - Present

  Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationship, Negotiate contracts and close agreements to maximize profits. Develop trusted advisor relationships with key accounts customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. acquiring new business partners Clearly communicate the progress of daily/ monthly/quarterly initiatives to internal and external stakeholders. Develop new businesses with existing clients and/ or identify areas of improvement to meet sales quotas. Forecast and track key account metrics. Prepare reports in account status . Collaborate with sales team to identify and grow opportunities within territory. Assist with challenging client requests or issue escalations as needed. Show less



Attijariwafa bank

• Morocco
• Banking
• 700 & Above Employee

• Relationship Manager

  • Oct 2020 - Apr 2022

  Responsible for marketing and selling the bank's products and services through direct and cross-selling techniques while maintaining a high-quality service. Developing relationships with customers and ensuring that their profiles are up to date. Responsible for handling branch operation and enhance level of service for our clients. Responsible for marketing and selling the bank's products and services through direct and cross-selling techniques while maintaining a high-quality service. Developing relationships with customers and ensuring that their profiles are up to date. Responsible for handling branch operation and enhance level of service for our clients.



EGBANK

• Egypt
• Banking
• 700 & Above Employee

• Relationship Manager

  • Mar 2020 - Oct 2020

  Responsible for marketing and selling the bank's products and services through direct and cross-selling techniques while maintaining a high-quality service. Developing relationships with customers and ensuring that their profiles are up to date. Responsible for marketing and selling the bank's products and services through direct and cross-selling techniques while maintaining a high-quality service. Developing relationships with customers and ensuring that their profiles are up to date.



Bank Audi

• Lebanon
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Aug 2016 - Jan 2020

  Working in branch network support replacement for customer service and tellers Working in branch network support replacement for customer service and tellers



Inspire communications

• Egypt

• Account Executive

  • Dec 2014 - Oct 2015



Olympic Group

• United States
• Retail
• 300 - 400 Employee

• Summer Trainee

  • Jul 2009 - Sep 2009

  September 2009 - September 2009 HR Trainee for Olympic Group • Recycling Project (carry on researches on recycling) • Signed an agreement with Resala and other non-profitable charity organizations to recycle papers. July 2009 - August 2009 Direct Sales Retail Operation for Olympic Group • Filing system of hard and soft copies for all the branches of home zone. • Re-make the bundles on excel. September 2009 - September 2009 HR Trainee for Olympic Group • Recycling Project (carry on researches on recycling) • Signed an agreement with Resala and other non-profitable charity organizations to recycle papers. July 2009 - August 2009 Direct Sales Retail Operation for Olympic Group • Filing system of hard and soft copies for all the branches of home zone. • Re-make the bundles on excel.