Experience

Al Etihad Cooperative Insurance Co

• Saudi Arabia
• Insurance
• 100 - 200 Employee

• Branch Manager

  • Jul 2010 - Present

  1. Managing the branch daily operations. 2. Increasing the customer's base through attracting potential customers and keep a good relation with existing customers. 3. Issuing various types of insurance policies (Marine, Motors, Fire and other general Insurance) Medical and Life issuing in coordination with Head Office. 4. Follow up for the premiums collection files. 5. Handling the recoveries from other insurance companies and keep the good relation with the in charge personnel. 6. Preparing daily, monthly, quarterly, semiannual & annual reports for the CEO. 7. Provide quality information regarding the benefits of insurance regularly and enlighten customers about insurance products offered by the company. 8. Provide strategic focus to the business; prioritize key areas for further improvement and effective implementation of plans in order to excel in a competitive environment. 9. Monitoring claims paid to the customers by investigating the perils and the hazards of the occurred loss 10. Oversee the customers’ loss ratios and amending the insurance contracts ters or increasing the premiums of these contracts in order to keep sustainable profit. 11. Clearance of claims in motor insurance internally up to SR 30,000 after reviewing the claims reserve and outstanding claims. 12. Handling the sale of salvage cars after taking the necessary approvals from HO. 13. Handling none motors claims that does not require loss adjuster internally. 14. Branch employee’s employment, development and training based on the branch demand the job requirements. 15. Changing the branch location to attract more customers. 16. Leads others to achieve timely and effective goal realization, service delivery, cost and profitability control for sales, operations, customer support and administration of the Branch Office. Show less



Arab Life & Accidents Insurance Company

• Jordan

• Branch Manager

  • Mar 2010 - Jan 2013

  1. Providing updates to the Management regarding operating results, insurance trends, and competitor methods. 2. Manages the daily activities of the branch office, such as claim processing, marketing and auditing, loss prevention, and underwriting 3. Handles all branch office supervisory responsibilities according to compliance and organizational policies, including interviewing and hiring, setting goals, business management, performance management, and staff training and development 4. Issuing various types of insurance policies (Marine, Automobile from my delegation – Life – Medical – Fire and general risks… in coordination with the administration) even for retail or wholesale. 5. Leads others to achieve timely and effective goal realization, service delivery, cost and profitability control for sales, operations, customer support and administration of the Branch Office. 6. Preparing daily, monthly, quarterly, semiannual & annual reports for the board of directors. 7. Provide quality information regarding the benefits of insurance regularly and enlighten customers about insurance products offered by the company. 8. Provide strategic focus to the business; prioritize key areas for further improvement and effective implementation of plans in order to excel in a competitive environment. 9. Monitoring claims paid to the customers by investigating the perils and the hazards of the occurred loss 10. Clearance of claims in motor insurance, and cooperation with the administration of other insurance types Show less



Standard Chartered Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Bancassurance Relationship Manager

  • Jun 2008 - Feb 2010

  1. Successful and effective integration of Consumer Banking acquisition. 2. The platform for future growth is laid firmly and properly for Consumer Banking which is a key growth area for Jordan. 3. Provide strategic focus to the business; prioritize key areas for further improvement and effective implementation of plans in order to excel in a competitive environment. 4. Cross selling SCB products. 5. achieve the target in all Banca products (Retirement , Saving , Educational ) 6. Selling all liabilities products (Current Account\ Saving Account, Fixed Deposited, and Call deposited accounts... Diva accounts. Junior accounts. Executive & priority accounts. Payroll accounts). 7. Coordinating between the Bank and the insurance co. and customer 9. Studying and analyzing the financial position of the customers to give the needed recommendation. 10. To ensure compliance with legal , authoritarian and Group provisions 11. Generate and submit Internal Daily Reports . 13. Monitor Sales Target for the junior relationship officers. 14. To lead the team who will generate warm Bancassurance leads and collectively achieve the designated sales targets. 15. To provide quality information regarding the benefits of saving regularly and enlighten customers about insurance products offered by the bank. 16. To lead the team and proactively identify existing SCB customers who will benefit from access to Bancassurance products. 17. To assist with the organization of and participate in the Bancassurance seminars to educate the public and promote products and services to customers. 18. To ensure that the team will make referrals of other bank products and services when appropriate. 19. To undertake regular checks to ensure that the division runs profitable and ethically at all times. 20. Effectively determine and manage allocation of time to specific sales-related activities in order to achieve targets. 21. Able to recommend type of BANCA products i.e. Retirement or Educational. Show less



National Micro Finance Bank

• Jordan

• Credit Officer

  • Aug 2007 - Jun 2008

  1 Studying and analyzing the financial position of the customers to give the needed recommendation. 2 Customer service duties. 3 Collection role: collecting the payments of the loans within timing constraints. 4 Reporting for the Credit manager of the bank. 1 Studying and analyzing the financial position of the customers to give the needed recommendation. 2 Customer service duties. 3 Collection role: collecting the payments of the loans within timing constraints. 4 Reporting for the Credit manager of the bank.



BLOM Bank

• Jordan

• Sales Team Leader

  • Feb 2007 - Aug 2007

  Worked within a team environment to carry out a full range of sales functions. Increase client base by penetrating the sales of Current approved companies of BLOM Bank and prospecting for new leads in the market for all product lines of the Bank. The job has required too much of customer service skills and knowledge to be applied to fulfill it. Selected Contributions: 1 Working on the majority of the product lines of BLOM Bank. 2 Achieve sales targets within a very short period of time. 3 Transfer the knowledge to new recruited staff and provide assistance. 4 Achieve great relationships with strategic clients and third parties as well. Show less