Hesborn Muganda
IT & Digital Manager at Basecamp Explorer Kenya- Claim this Profile
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Bio
Experience
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Basecamp Explorer Kenya
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Kenya
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Travel Arrangements
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1 - 100 Employee
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IT & Digital Manager
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Jan 2019 - Present
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Senior IT Administrator
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Feb 2018 - Jan 2019
-Database administrator. SQL, -website development and management www.sinosaidoconstructions.com. -Digital marketer. increased social media viewing and test' managing fb pages: sinosaido construction company virtual hardware supplies limited -Supervisor of the IT department. -System administrator and ERP software meintainance. -Database administrator. SQL, -website development and management www.sinosaidoconstructions.com. -Digital marketer. increased social media viewing and test' managing fb pages: sinosaido construction company virtual hardware supplies limited -Supervisor of the IT department. -System administrator and ERP software meintainance.
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Data Officer
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Jun 2017 - Jan 2019
>Keeping the CCC files. >entering data in and Updating the IQ care >Writing monthly report for senior supervisor for decision making >Offer technical support system issues hence ensuring timely and accurate monthly reporting by generating reports from different systems. >Analise data, compile reports and provide feedback to the clinical team. >Facilitate strategic use of data and information so as to improve health service delivery >Keeping the CCC files. >entering data in and Updating the IQ care >Writing monthly report for senior supervisor for decision making >Offer technical support system issues hence ensuring timely and accurate monthly reporting by generating reports from different systems. >Analise data, compile reports and provide feedback to the clinical team. >Facilitate strategic use of data and information so as to improve health service delivery
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IT Technical support staff
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Apr 2016 - Dec 2016
• Administered user accounts on the domain’s active directory and setting up emails. • Performed computer maintenance, software installation and networking. • Do data recovery and backup, installing and updating new software. • Setup working network, phone IP address and installing of CCTV cameras. • Scheduling staffing levels, planning for holiday and weekend cover. • Inspiring the doing as a leader while instilling the necessary skills for good results. • Preparation of daily and monthly report for senior manager. Show less
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Technical Support Staff
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Mar 2013 - Mar 2016
• Modified and improved the company website. • Administered user accounts on the domain’s active directory and setting up emails. • Performed computer maintenance, software installation and networking. • Advised of the kind of printers and copiers to be bought. • Participated in forming company ICT WAN security policy 2014. • Designed and produced staff incidents and services request report, back up fall/success reports and RCA as directed by the supervisor. Assisted in procurement of all ICT equipment and accessories. Selected achievements: > Proposed and modify Migotiyo plantation website, resulting to higher product demand raising revenue. >Repaired the network system ensuring the whole office has an efficient working and secure network resulting to less data loss and reduced time wastage in office operations. >In a group of four installed phone IP for different offices and completely set up a working CCTV cameras around the estate. Show less
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Internship
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Sep 2011 - Dec 2011
• Networking, configuring Phones IP, Outlook Configuring, and printer’s network. • Maintenance on computers and managing all the user accounts in the domain. • Networking, configuring Phones IP, Outlook Configuring, and printer’s network. • Maintenance on computers and managing all the user accounts in the domain.
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DEDAN KIMATHI UNIVERSITY OF TECHNOLOGY
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Kenya
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Higher Education
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300 - 400 Employee
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internal student in attachment
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Aug 2010 - Dec 2010
• Networking, and configuration of routers, switches and IP address setting • Computer Software and Hardware to Control Working of Systems • Safety Precautions in laboratories ICT Rooms. • programming with vb.net, Mysql database. • using server 2008. • setting up network security. • data migration, replication and analysis • using the linux OS. • Networking, and configuration of routers, switches and IP address setting • Computer Software and Hardware to Control Working of Systems • Safety Precautions in laboratories ICT Rooms. • programming with vb.net, Mysql database. • using server 2008. • setting up network security. • data migration, replication and analysis • using the linux OS.
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Education
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Jomo Kenyatta University of Agriculture and Technology
Bachelor's degree, Information Technology -
Athinai Secondary School
O level, K.C.S.E