Experience

Country Road Group

• Retail
• 100 - 200 Employee

• Store Manager

  • Nov 2022 - Present

• Sales Consultant

  • Jul 2021 - Nov 2022

  • Delivering excellent customer service and problem solutions• Developing and cultivating strong buying relationships with customers • Using company literature and available training resources to stay up to the date on product knowledge• Working with key performance indicators (KPIs)• Awarded Rising Star by the area and regional managers (Best performance in customer service provision and sales)



Rozzi's Italian Canteen

• Food and Beverage Services
• 1 - 100 Employee

• Assistant Manager

  • Jun 2019 - Jul 2021

  Manage shifts following Company Policies and Procedures, including directing the activities of employees in maximising sales, operating efficiency, and profit. • Working closely with the store manager and head office to lead staff and store • Training new employees • Resolving customer issues to their overall satisfaction • Ensuring the consistency of the daily operations • Recording the end of the day sales and sending report to head office • Reach daily sales forecast Manage shifts following Company Policies and Procedures, including directing the activities of employees in maximising sales, operating efficiency, and profit. • Working closely with the store manager and head office to lead staff and store • Training new employees • Resolving customer issues to their overall satisfaction • Ensuring the consistency of the daily operations • Recording the end of the day sales and sending report to head office • Reach daily sales forecast



Pars Finance

• Melbourne, Victoria, Australia

• Data Entry Assistant

  • Mar 2020 - Oct 2020