Denim Specialist

• Nov 2022 - Present

Sales Coordinator

• Jul 2020 - Oct 2022

Sustainable Denim Company.Nudie Jeans is based on an idea. This idea is in turn composed of several concepts, beliefs, and a good portion of old fashioned fighting spirit.- Analyzing and reporting sales figures to the Store Manager and the team on a weekly basis- Leading the team in the absence of the Store Manager- Customer service: Making sure that we demonstrate an outstanding customers service to our clientele- Working closely with the merchandising team and managing the stock, ensuring that we constantly have the best range offered to our customers- Inform and share my knowledge to motivate the team and increase sales results- Merchandising: Making sure the shop follows Nudie Jean’s standards in regards to service and brand experience- Managing inbound and outbound shipment (order, reception, returns of shipment)- Stocktake: Ensuring that all the stock movements are processed correctly in order to reach the company goal- Repair service: Making sure that we offer our customers the shortest wait time possible

T.L / Assistant manager

• Feb 2019 - Jul 2020

First and only CLARKS ORIGINAL boutique. CLARKS ORIGINAL is the first boutique focus on the original sub-brand collection, the boutique offers exclusive collaborations and key product launches. Managing a team of 5.Driving the retail sales by leading the store sale performance (35% of the yearly turnover), achieving and exceeding targets and KPI'sWorking closely with the store planning department by ensuring we have the best offer meeting our customers' needsManaging the high profile releases and working closely with the PR and marketing department, making sure that all the store events lead to positive marketing impactManage the operational aspect of the boutique, ensuring the store operates in compliance with all regulatory, legal rules and requirementsVisual Merchandising of the store ensuring that the products are displayed in a way that will entice customers and reflect the premium brand productsAssisting in the training and development staffProviding a high level of customer service, ensuring to develop a close relationships with the customers encouraging loyalty

Stockroom Responsible

• Apr 2017 - Jan 2019

C.& J. Clark International ltd, trading as Clarks, is a British-based, international shoe manufacturer and retailer.Enhanced sales efficiency by creating and maintaining merchandise organisational structure Maintained high merchandising level standards Maximised loss prevention by creating and overseeing shipping and receiving processesImproved sales opportunities by training stockroom staff to adhere to prompt merchandise replenishment standards on the shop floor

Sales Support Administrator

• Jul 2015 - Jan 2017

COS is a fashion brand for women and men who want modern, functional, considered design. Daily zoning (plan and placements of sale advisors) Daily morning meeting (presentation of new products, the introduction of the target of the day) Authorization and process for exchanges, refunds and customer complaints management Training new starters on POS (Point Of Sales) Cash up, floats and banking management In charge of the stationary stock Management of the delivery Implementing strategies to reduce shrinkage Keys holder: opening / closing the shop

Assistant Manager

• May 2014 - May 2015

Fashion chain specialising in menswear, JULES has 410 company-operated or franchised stores in operation across 5 countries. Responsible for the running of the store when Store Manager is absent Assisting in the training and development of staff Dealing with customers' queries and complaints Working on achieving and exceeding target and KPIs Managing stock levels Supporting the growth of the store Assisting with managing and motivating teams to increase sales Managing payrolls and employees’ contracts