Herve Nzombo

Benefits and Payroll Specialist at DART - Des Moines Area Regional Transit Authority
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Contact Information
us****@****om
(386) 825-5501
Location
Iowa City, Iowa, United States, US

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Credentials

  • Certified Medical Manager (CMM)
    MYEP
    Feb, 2022
    - Nov, 2024

Experience

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Benefits and Payroll Specialist
      • May 2023 - Present

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Benefits and Payroll Manager
      • Apr 2022 - Present

      • In charge of processing and transmitting payroll for over 100 employees on a bi-weekly basis on a timely and accurate manner. • Utilize HRIS system (Ceridian Dayforce) to maintain, manage and process detailed employee information and Human Resources related policies and procedures •Assist Employees to enroll in Benefit programs such as self-insured group medical plans; life, health, dental, accident and disability insurance, and HSA saving accounts for 100 plus employees. •… Show more • In charge of processing and transmitting payroll for over 100 employees on a bi-weekly basis on a timely and accurate manner. • Utilize HRIS system (Ceridian Dayforce) to maintain, manage and process detailed employee information and Human Resources related policies and procedures •Assist Employees to enroll in Benefit programs such as self-insured group medical plans; life, health, dental, accident and disability insurance, and HSA saving accounts for 100 plus employees. • Responsible for onboarding of new employees and assisting them through orientation process • Accounts Payable: Approve and pay invoices before deadlines corresponding with vendors on a timely and accurate manner. Show less • In charge of processing and transmitting payroll for over 100 employees on a bi-weekly basis on a timely and accurate manner. • Utilize HRIS system (Ceridian Dayforce) to maintain, manage and process detailed employee information and Human Resources related policies and procedures •Assist Employees to enroll in Benefit programs such as self-insured group medical plans; life, health, dental, accident and disability insurance, and HSA saving accounts for 100 plus employees. •… Show more • In charge of processing and transmitting payroll for over 100 employees on a bi-weekly basis on a timely and accurate manner. • Utilize HRIS system (Ceridian Dayforce) to maintain, manage and process detailed employee information and Human Resources related policies and procedures •Assist Employees to enroll in Benefit programs such as self-insured group medical plans; life, health, dental, accident and disability insurance, and HSA saving accounts for 100 plus employees. • Responsible for onboarding of new employees and assisting them through orientation process • Accounts Payable: Approve and pay invoices before deadlines corresponding with vendors on a timely and accurate manner. Show less

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Direct Support Professional
      • Aug 2009 - Apr 2019

      Direct Support Professional (DSP) – Systems Unlimited August 2009 – April 2019 • Lead a tight knit team of passionate DSPs providing care to patients with various disabilities. Experience in activities of daily living (ADLs), medication administration, cassettes, and safety. • Take care of patient’s needs by providing medications and making needed medical appointments. • Utilize specialized interview techniques and assessment instruments to determine needs of patients. • Develop… Show more Direct Support Professional (DSP) – Systems Unlimited August 2009 – April 2019 • Lead a tight knit team of passionate DSPs providing care to patients with various disabilities. Experience in activities of daily living (ADLs), medication administration, cassettes, and safety. • Take care of patient’s needs by providing medications and making needed medical appointments. • Utilize specialized interview techniques and assessment instruments to determine needs of patients. • Develop individualized service plans. Identify patient “problems” and actions to rectify issues. • Use assessment skills to gather patient’s social, functional, physical, and psychological data for evaluation. Leverage knowledge of available resources to develop documented plans of care. • Provide leadership as Learning Coordinator for other DSP– working closely with human resources and management to coordinate and facilitate all training-related activities for team of DSPs. • Experience in developing and tracking the effectiveness of training programs. Monitor adherence to established training programs to ensure standard work. Document feedback and training audit results. • Track and provide post training debriefs to offsite operations and groups as well as HR teams. • Design training materials, bridge any gaps between understanding and execution, and facilitate employee learning by presenting material in an optimal way for knowledge to be transferred. • Collaborate with stakeholders in preparation, development, and coordination of training programs. Show less Direct Support Professional (DSP) – Systems Unlimited August 2009 – April 2019 • Lead a tight knit team of passionate DSPs providing care to patients with various disabilities. Experience in activities of daily living (ADLs), medication administration, cassettes, and safety. • Take care of patient’s needs by providing medications and making needed medical appointments. • Utilize specialized interview techniques and assessment instruments to determine needs of patients. • Develop… Show more Direct Support Professional (DSP) – Systems Unlimited August 2009 – April 2019 • Lead a tight knit team of passionate DSPs providing care to patients with various disabilities. Experience in activities of daily living (ADLs), medication administration, cassettes, and safety. • Take care of patient’s needs by providing medications and making needed medical appointments. • Utilize specialized interview techniques and assessment instruments to determine needs of patients. • Develop individualized service plans. Identify patient “problems” and actions to rectify issues. • Use assessment skills to gather patient’s social, functional, physical, and psychological data for evaluation. Leverage knowledge of available resources to develop documented plans of care. • Provide leadership as Learning Coordinator for other DSP– working closely with human resources and management to coordinate and facilitate all training-related activities for team of DSPs. • Experience in developing and tracking the effectiveness of training programs. Monitor adherence to established training programs to ensure standard work. Document feedback and training audit results. • Track and provide post training debriefs to offsite operations and groups as well as HR teams. • Design training materials, bridge any gaps between understanding and execution, and facilitate employee learning by presenting material in an optimal way for knowledge to be transferred. • Collaborate with stakeholders in preparation, development, and coordination of training programs. Show less

  • UNIVERSITY OF IOWA HOSPITALS &CLINCS
    • Iowa City, Iowa, United States
    • Certified Pharmacy Technician
      • Jun 2013 - Dec 2015

      • Completed duties by going above and beyond (pharmacy, administrative support, and technical). • Received inventory of pharmaceutical supplies/medications. Checked for outdated medications. • Unpacked, sorted, counted, and labeled incoming pharmacy orders, including items requiring special handling or refrigeration. Prepared prescription labels by typing or operating a computer and printer. • Completed duties by going above and beyond (pharmacy, administrative support, and technical). • Received inventory of pharmaceutical supplies/medications. Checked for outdated medications. • Unpacked, sorted, counted, and labeled incoming pharmacy orders, including items requiring special handling or refrigeration. Prepared prescription labels by typing or operating a computer and printer.

    • United States
    • Restaurants
    • 700 & Above Employee
    • General Manager
      • May 2006 - Jul 2009

      • Recognized for outstanding performance. Promoted to management role within two years. • Was accountable for service. Worked with human resources as Labor Specialist and wrote schedules. • Led the training from a service point of view. Ensured participation in cost control initiatives. • Helped managers to bring store to its potential and cross–trained employees. Organized and coordinated tasks of staff. Supervised customer service, maintained stock, and managed inventory. •… Show more • Recognized for outstanding performance. Promoted to management role within two years. • Was accountable for service. Worked with human resources as Labor Specialist and wrote schedules. • Led the training from a service point of view. Ensured participation in cost control initiatives. • Helped managers to bring store to its potential and cross–trained employees. Organized and coordinated tasks of staff. Supervised customer service, maintained stock, and managed inventory. • Planned, directed, and oversaw all operations, including: fiscal health, invoicing, inventory, ordering, guest services, and maintenance programs. Demonstrated ability in supervising management team while implementing strategic procedures/policies that enabled and encouraged optimum performance. • Assigned for scheduling, hiring, and training. Led in coaching, mentoring, and developing staff. • Managed and worked with human resources to ensure proper staffing for daily operations. • Facilitated staff scheduling and inventory management. Monitored labor cost, assessed needs for operations, and established priorities. Updated performance goals in conjunction with employee input. • Led management team by creating a strong bench via employee development to support operations. • Duties included: providing customer service as well as leadership; setting pace of work crew; being an excellent motivator; dealing with food costs, ordering, and inventory; and serving as a trainer. • Oversaw F&B inventory management. Ordered all food and supplies. Led in monitoring the selection, development, and performance of the employees to guarantee team adherence to procedures.

    • Shift Manager
      • Dec 2004 - May 2006

      • Assigned for scheduling, hiring, and training. Led in coaching, mentoring, and developing staff. • Spearheaded training and development support. Actively participated in the training program, which was a management-training tool that was eventually used consistently to develop employee standards. • Hired, developed, and evaluated management talent to maintain an adequate team to meet turnover, succession, and growth needs. Ensured readiness of top talent as a foundation to support rapid… Show more • Assigned for scheduling, hiring, and training. Led in coaching, mentoring, and developing staff. • Spearheaded training and development support. Actively participated in the training program, which was a management-training tool that was eventually used consistently to develop employee standards. • Hired, developed, and evaluated management talent to maintain an adequate team to meet turnover, succession, and growth needs. Ensured readiness of top talent as a foundation to support rapid growth. • Facilitated scheduling and inventory management. Monitored labor cost, assessed needs for operations, and priorities. Updated performance objectives in conjunction with employee input. • Displayed ability in supervising team while implementing new procedures for better performance. • Led in-house training from a service point of view. Ensured participation in cost-control initiatives. • Provided cross-functional management leadership for productivity initiatives/operation standards.

Education

  • University of Iowa
    Bachelor's degree, Psychology
    2019 - 2021
  • Kirkwood Community College
    Associate of Science - AS, Pre-Pharmacy Studies
    2016 - 2018

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