Herta Putra Krisdianata

Manage Service Maintenance at PT Sinergy Informasi Pratama
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Contact Information
us****@****om
(386) 825-5501
Location
West Jakarta, Jakarta, Indonesia, ID

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5.0

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Nabila Rizky Maulida

Herta, seorang pribadi yang bertanggung-jawab dalam mengemban setiap pekerjaan yang menjadi tanggung jawabnya. Pekerja keras dan selalu belajar dari setiap pekerjaan yang dihandle untuk memaksimalkan potensinya. Good luck herta.

Adji Surya Dinata

Seorang pekerja keras yang sangat bertanggung jawab atas semua pekerjaannya. Mampu bernegosiasi dan berkomunikasi yang baik dengan customer. semoga profesionalitasmu dalam bekerja akan menentukan kesuksesan karirmu kedepan. #aamiin

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Credentials

  • Fortinet Network Security Expert Level 3 : Certified Associate
    Fortinet
    Aug, 2022
    - Nov, 2024

Experience

  • PT Sinergy Informasi Pratama
    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Manage Service Maintenance
      • Jan 2022 - Present

      - Play a role in monitoring cases & complain from client by E-mail, WhatsApp, Phone, etc - Manage servers & retrieve attendance data to upgrade service level - Successful in handling troubleshoot & escalation internal cases (PC, printer, network, etc) - Able to complete daily tasks according to the specified deadline (ticketing, SLA report, daily report). - Play a role in monitoring cases & complain from client by E-mail, WhatsApp, Phone, etc - Manage servers & retrieve attendance data to upgrade service level - Successful in handling troubleshoot & escalation internal cases (PC, printer, network, etc) - Able to complete daily tasks according to the specified deadline (ticketing, SLA report, daily report).

  • PT Prima Mandiri Komunikasi
    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
      • Jun 2020 - Jan 2022

      - Initiate to create new Project Opportunity, collecting data for Tender, Negotiation- Successfully exceeded the company's monthly sales target- Play a role Analyze potential client and maintain good relations with client- Create Project Timeline and control Project completed on time

      • Jun 2019 - Jun 2020

      - Play a role in consolidating finance data and pouring in detailed reports- Perform monthly and annual corporate tax reports.- Improve the quality of the company's internal financial reports- Consolidating company legality data for tender purposes

  • PT. Mora Telematika Indonesia
    • Indonesia
    • Telecommunications
    • 700 & Above Employee
    • Network Engineer
      • Jun 2018 - Aug 2018

      - Installation Fiber Optic FTTH - Jointing Fiber Optic and check with OTDR - Maintenance Data Center - Installation Fiber Optic FTTH - Jointing Fiber Optic and check with OTDR - Maintenance Data Center

Education

  • BINUS University
    Mahasiswa Aktif, Business Management
    2020 - 2023
  • SMK Telkom Malang
    Lulus, Teknik Komputer dan Jaringan
    2016 - 2019

Community

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