Adam Heroux

Shift Lead at Hall Street Bakery
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Contact Information
us****@****om
(386) 825-5501
Location
Grand Rapids, Michigan, United States, US
Languages
  • Spanish Limited working proficiency
  • English Native or bilingual proficiency

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Bio

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5.0

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Faryal Simon

I have had the pleasure of working with Adam Heroux on the Sales Performance Team at Farmers Insurance. He brought a wealth of knowledge from previous roles which he was willing to share in order for all us to better serve our agents. Adam has raised his hand numerous times for opportunities to learn new systems and products. He has the passion to help agents any way he can to help drive sales.

Keeli James

Adam took on a role to help me during training when I started. He was extremely helpful in quizzing me on our products. He was a great team player, and resource for me. He had productive and innovative ideas to our team. Adam made our office more open and welcoming.

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Credentials

  • Content Marketing: Social Media
    LinkedIn
    Jun, 2019
    - Oct, 2024
  • Flexible Systems for Visual Identities
    LinkedIn
    Jun, 2019
    - Oct, 2024
  • Producers License; Property & Casualty
    Michigan Department of Insurance and Financial Services
    Nov, 2019
    - Oct, 2024

Experience

  • Hall Street Bakery
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Shift Lead
      • Jan 2023 - Present

      Slinging delicious, freshly made coffee and pastries alongside a full menu of unique lunch and dinner options. Hall Street is a spot that feels like home. Come in and see us for Breakfast, Brunch, Lunch or Dinner - or just a quick scone and a coffee! Slinging delicious, freshly made coffee and pastries alongside a full menu of unique lunch and dinner options. Hall Street is a spot that feels like home. Come in and see us for Breakfast, Brunch, Lunch or Dinner - or just a quick scone and a coffee!

  • Risk Placement Services, Inc.
    • United States
    • Insurance
    • 700 & Above Employee
    • Broker/Producer - Commercial Insurance
      • Nov 2021 - Sep 2022

      The aggregate of all of my insurance, sales and marketing experience over the years has aided in preparing me for this role. Commercial Broker/Producer working within E&S markets to place harder-to-place risks. Manages own book of renewals while pursuing new relationships with retail agents to write new business. Specializing in GL, Property, Environmental and Excess Lines, and having access to over 200+ markets, I'm able to find a home for just about any commercial risk. The aggregate of all of my insurance, sales and marketing experience over the years has aided in preparing me for this role. Commercial Broker/Producer working within E&S markets to place harder-to-place risks. Manages own book of renewals while pursuing new relationships with retail agents to write new business. Specializing in GL, Property, Environmental and Excess Lines, and having access to over 200+ markets, I'm able to find a home for just about any commercial risk.

  • HotMic
    • United States
    • Mobile Computing Software Products
    • 1 - 100 Employee
    • On Air Personality
      • Jan 2020 - May 2022

      Color commentary and play by play analyst for select nationally televised NBA and NFL games (NHL and Soccer coming soon). Listen to me live on HotMic! Download the app from the App Store/Google Play and find me (Adam Heroux) on the list of commentators and start hearing the game in a whole new way! Color commentary and play by play analyst for select nationally televised NBA and NFL games (NHL and Soccer coming soon). Listen to me live on HotMic! Download the app from the App Store/Google Play and find me (Adam Heroux) on the list of commentators and start hearing the game in a whole new way!

  • USG Insurance Services, Inc.
    • United States
    • Insurance
    • 100 - 200 Employee
    • Associate Commercial Broker
      • Jun 2021 - Oct 2021

      **I would strongly recommend not working here. Feel free to reach out and ask why** **I would strongly recommend not working here. Feel free to reach out and ask why**

  • Farmers Insurance
    • United States
    • Insurance
    • 700 & Above Employee
    • Inside Sales Coach - Personal, Commercial & Specialty Lines
      • Sep 2019 - Jun 2021

      Recipient of the 2020 FIG 'Catalyst' Award for Personal Lines - Highest % growth YOY NBS (Personal Lines) country wide for the calendar year 2020. Internal sales and marketing coach/liaison for personal, commercial and specialty lines. Formerly handled TN, IL, AZ, CO, MT, ID and WY (virtual). My goal is to give Farmers agents the tools to succeed, every day. I help agents implement marketing programs & strategies, understand growth models, reach KPI's, and guide/coach agents to help them achieve and maintain sustainable, profitable growth. Show less

  • Gordon Water Systems
    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Marketing Communications Specialist
      • Nov 2018 - Sep 2019

      Recipient of Grand Rapids Chamber of Commercial 'EPIC' Award "Small Business of the Year" based on my written submission for the award, as well as the outstanding product, services and support Gordon Water Systems has provided West Michigan clients for years. Works closely with Sr. Management and Sales teams to create content for various platforms. Created the companies first ever Marketing budget and executes marketing strategies for print, radio, and digital channels. Manages social media accounts (IG, Facebook, Twitter, etc.). Head of event planning and charitable donations, I coordinate and communicate across several platforms to make our event booth or space come to life. Responsible for creation of and maintenance of all literature, printing of materials and actual B2B and B2C marketing at events. Show less

  • StarStone Insurance
    • Bermuda
    • Insurance
    • 1 - 100 Employee
    • eCommerce Business Development Representative - E&S Markets
      • Jan 2018 - Oct 2018

      Works exclusively with wholesale brokers focusing on online brokerage via our proprietary ESCAPE Portal. Lines of business include Excess Casualty, Miscellaneous Professional Liability, Senior Health Care and Inland Marine. Serves as a front-door liaison for the company, building effective & focused business plans with brokers on how to achieve optimal success in all lines of business using our ESCAPE products. Responsible for profitable growth with existing clients while expanding the companies overall market penetration & footprint. Travels extensively throughout territory conducting meetings & training sessions with prospective and appointed brokerage firms. Leads demonstrations and attends industry events. Territory Includes: CO, NE, KS, SD, ND, MN, IA, MO, WI, IL, IN, MI, OH and WV. Show less

  • Kingsway Financial Services Inc.
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Business Development Manager - Mendota Insurance
      • Sep 2014 - Jan 2018

      2016: $18,008,215 @ 43.2% UnDev xCat LR; Ult. LR @ 53.7%; Combined Ratio: 94.7%2015: $17,510,557 @ 55.6% UnDev xCat LR; Ult. LR @ 61.9% (First full year in role) Combined Ratio: 105.6Manage 300+ insurance agencies via Salesforce CRM & Insuresoft. Knowledge of several CRM platforms including Salesforce, SugarCRM and Diamond SystemsResponsible for the continued growth of both new business and the retention and monitoring of current within my assigned territory. Tasked with appointing new agencies, growing, maintaining, and terminating agencies as well as training agents in systems, product and changes in insurance based legislature.Works closely with Product/Operations/IT Management analyzing competitor profile information, building our product based on a combination of internally built metrics and in response to the changing market landscapeResponsible for the creation of state specific teams including a Product Manager, Marketing Manager, Sr. Underwriter and Claims manager - pushing open communication and accountability for the role each facet plays and building a culture within each state.#2 Company-wide rank; profitability. Appointed 44 new agencies within the last 30 months, 41 of which are still contracted with the company and producing regularly (HIT Ratio: 93%; company goal: 75%) Show less

    • Subrogation Specialist - Mendota Insurance
      • Jul 2013 - Sep 2014

      Workload of 500+ property damage subrogation claims managed via Diamond Systems, both collections and subrogation. Primary markets include IL & INInteracting closely with claimant carriers, law firms, claimants and our clients to actively communicate and expedite claims to the point of closure, thoroughly investigating each loss in effort to be fair while working in the best interest of the company.

  • The Hartford
    • United States
    • Financial Services
    • 700 & Above Employee
    • Auto/Property Damage Claims Adjuster
      • May 2012 - May 2013

      Workload of 100-150 physical damage auto claims managed via CI Claims Innovation Systems. Interact closely with all vehicle services vendors and insurance carriers working expeditiously to accurately move claims to resolution. 2012 HIG Customer Loyalty Index Achievement Award Recipient (90th percentile for Claim Service Excellence) Workload of 100-150 physical damage auto claims managed via CI Claims Innovation Systems. Interact closely with all vehicle services vendors and insurance carriers working expeditiously to accurately move claims to resolution. 2012 HIG Customer Loyalty Index Achievement Award Recipient (90th percentile for Claim Service Excellence)

  • Material Handling Exchange
    • United States
    • Warehousing and Storage
    • 1 - 100 Employee
    • Sales Executive
      • Jun 2011 - May 2012

      Manage 150-200 active accounts via Sugar CRM; assessing client needs and aiding in the building, layout and design of customized selective pallet racking systems Brainstorm with colleagues to create unique solutions for clients as well as coordinating lead times and fabrication scheduling with warehouse management; coordinated shipping and logistics solutions post-sale Marked growth in sales numbers seen on a month over month basis Manage 150-200 active accounts via Sugar CRM; assessing client needs and aiding in the building, layout and design of customized selective pallet racking systems Brainstorm with colleagues to create unique solutions for clients as well as coordinating lead times and fabrication scheduling with warehouse management; coordinated shipping and logistics solutions post-sale Marked growth in sales numbers seen on a month over month basis

Education

  • Indiana University–Purdue University Indianapolis
    BS, Marketing, International Studies
    2008 - 2011

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