Experience

Showcase - The Home of the Hottest Trends

• Canada
• Retail
• 100 - 200 Employee

• Head Of Information Technology

  • Feb 2018 - Present

  Ontario, Canada



RH Shipping & Chartering S de RL de CV

• Chief Information Officer and Acting CEO

  • Oct 2014 - Sep 2017

  Ciudad de México y alrededores, México ● Installation and Managing of all physical and virtual server infrastructure with Hyper-V and VMWare ensuring the alignment on all needs. ● Larger databases Installation of SQL 2012 and upgrading to SQL 2016 a cluster environment with High Availability. ● Developing Business Intelligence solutions using SSAS, SSRS, SSIS and Crystal Reports, ● Performance monitoring to improve Large Databases, working closely with SQL profiler and SQL Tuning Advisor, and other tools by making… Show more ● Installation and Managing of all physical and virtual server infrastructure with Hyper-V and VMWare ensuring the alignment on all needs. ● Larger databases Installation of SQL 2012 and upgrading to SQL 2016 a cluster environment with High Availability. ● Developing Business Intelligence solutions using SSAS, SSRS, SSIS and Crystal Reports, ● Performance monitoring to improve Large Databases, working closely with SQL profiler and SQL Tuning Advisor, and other tools by making Indexing, improvements plan of executions in Query’s, Store Procedures, Functions and Triggers. Managing locks and deadlocks in the performance. ● Deep knowledge of Transact- SQL, Scripts, programming languages, helping developers in the creation of Store Procedures, Scalar and Table- Valued Functions, Triggers, Cursors and Constraints integrity. ● Create and Implement a Disaster Recovery plan by all environments including databases. ● Installation and Managing of HP Blade Servers with Windows Server Datacenter 2012 and upgrade to Windows Server 2016 and System Center 2016 ● Implementation of Microsoft Dynamics GP with a vertical suite of TMS system with a third-party vendor. ● Provide client support and consultation regarding technical issues, technical planning and scoping engagement, using best practices, Innovative and vision to get the betters results. ● Implementation and Managing of E-commerce platform with Shopify. ● Implementation of ZOHO CRM rebuilt Pre-Sales, Sales and Post Sales process introducing concepts like Sales Pipeline, Agenda Planning and massive marketing contact tool and interconnecting with Shopify e-commerce that allowed the sales teams got more efficiency. ● Web System Development by create a Tracking system with short development life cycle ● Managing helpdesk level 1, 2 and 3 in Linux, Mac and Windows desktop environments, in site or remotely with LogMeIn Central by 150 employees wide located in 23 locations Show less



Bellville Rodair International BV

• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• CIO / PM Director

  • Nov 2012 - Sep 2014

  Toronto y alrededores, Canadá Work autonomously with-IT Infrastructure project to upgrade the server infrastructure, network infrastructure, and Desktop infrastructure, resolve Issues and using the ability to prioritize milestones. ● Engineering migration of 16 physical server to a Bell data center with a Cloud environment with IAAS. ● Upgrade all Windows Server 2003 to Windows Server 2012 edition familiar with data migration and PowerShell scripting. Advance understanding of windows Operating systems… Show more Work autonomously with-IT Infrastructure project to upgrade the server infrastructure, network infrastructure, and Desktop infrastructure, resolve Issues and using the ability to prioritize milestones. ● Engineering migration of 16 physical server to a Bell data center with a Cloud environment with IAAS. ● Upgrade all Windows Server 2003 to Windows Server 2012 edition familiar with data migration and PowerShell scripting. Advance understanding of windows Operating systems. ● Advance level of administration with Windows Servers in roles like Active Directory, DNS, FTP, Web, Exchange server, Citrix Farms Servers roles. ● Fast-paced implementing the Unified Communication and Office suite, avoid downturns and extra expenses with Phones and Email system where the phone cost got decrease in 22% less annually. ● Upgrade VDI Citrix farm with 12 servers and Hyper-V as a core Virtual Server ● Administration of Active Directory, Group Policy, User and Device management. ● Administration of IIS Web server and It works with Apache flexibility to improve web server performance ● Implementation and Managing of Microsoft Exchange with Active Directory. ● Maintaining and Troubleshoot the WMS platform - Warehouse in a Box, Silver Bullet Warehouse. ● Mobile Device Management - MDM and Management of Mac and Windows desktop environment of 120 users Show less



SeaMaster Logistics International, SA de CV

• Truck Transportation
• 1 - 100 Employee

• Director of IT

  • Jan 2006 - Oct 2012

  Mexico City Area, Mexico ● Managing Windows Server 2008 and 2005 with Active Directory, DNS, FTP, Web, Exchange server. ● Acting as a Network Administrator in LAN, WAN and Firewalls devices. ● Facilitates and manages scope, resource planning, cost estimation, risks, issues, and dedicated cost control. ● Managing the Data Warehouse where Seamaster can take decisions with a BI methodology oriented by help the high-quality data team and technical team, ● Worked with MS SQL Server with tools like SSIS, SSAS… Show more ● Managing Windows Server 2008 and 2005 with Active Directory, DNS, FTP, Web, Exchange server. ● Acting as a Network Administrator in LAN, WAN and Firewalls devices. ● Facilitates and manages scope, resource planning, cost estimation, risks, issues, and dedicated cost control. ● Managing the Data Warehouse where Seamaster can take decisions with a BI methodology oriented by help the high-quality data team and technical team, ● Worked with MS SQL Server with tools like SSIS, SSAS, SSRS by create cubes, performance metrics and dashboards working with excel. ● Strong SQL Server Performance Tuning experience with self-starter initiative to improve DB performance ● Implementation of Goldmine CRM generating a new sales process improvement ● Increase the efficiency of operating procedures and fulfillment process for all their suppliers and customers. ● Oversees helpdesk to desktops, laptops and cellphones of 450 users wide. Show less



Kuehne + Nagel

• France
• Freight and Package Transportation

• System Administrator

  • 1999 - 2006

  Mexico city ● Managing the IT support services team, tracking issues and facilitated resolution. ● Effectively serve as flexible Project Manager for the creation of IT Support Hub for Latin America users. ● Collaborative managed 20 Application servers with multiples roles AD, Domain, Web, FTP, Files sharing, Exchange Server and Windows server Operating systems. ● Managerial experience in charge of 15 collaborative professionals as part of IT Support staff ● Create Firewall and VPN Network… Show more ● Managing the IT support services team, tracking issues and facilitated resolution. ● Effectively serve as flexible Project Manager for the creation of IT Support Hub for Latin America users. ● Collaborative managed 20 Application servers with multiples roles AD, Domain, Web, FTP, Files sharing, Exchange Server and Windows server Operating systems. ● Managerial experience in charge of 15 collaborative professionals as part of IT Support staff ● Create Firewall and VPN Network between Mexico, US, Puerto Rico, Panamá, Costa rica ● Managing conferencing and VoIP technologies with Asterisk ● Research and assess new ticket systems and knowledge base to automate the communications and improve the time to support tools ● Supporting Help desk level 1, by ERP SAP Business One 2004 via remote with PCAnywhere and TeamViewer ● Anti-virus management with Mcafee and Symantec products. ● Providing helpdesk and support of desktops, laptops and telecommunications for 210 users Show less



IT Independent Consultant

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Independent IT Consultant

  • 1997 - 1999

  Mexico Provide a complete suite of IT services to nine large companies in Mexico and US. Client based principally focused in logistics, transportation, 3pl warehousing, and pharmaceuticals markets. Also provide IT services to several medium and small companies focused on distribution and manufacturing