Hermo Kuilenberg

Technical Commercial Writer at Bavak Security Group
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Contact Information
us****@****om
(386) 825-5501
Location
Alphen aan den Rijn, South Holland, Netherlands, NL
Languages
  • Nederlands Native or bilingual proficiency
  • Engels Full professional proficiency
  • Duits Limited working proficiency
  • Frans Elementary proficiency

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Suhasini S

Hermo, Your contribution to the Leapfrog program at KPMG International is valuable. Appreciate the way in which you quickly ramped up yourself on the M365 services (Teams, Forms, Sway, To Do ) and took up the activities of writing 7 Quick Start, User & Reference Guides for MS Teams, MS FindTime and B2B collaboration. Worked with the technical teams in creating the BPMN diagrams using MS Visio 365 Pro Plus and Orbus iServer 2019 and reviewing and editing the technical design and operations guides. You have also adopted easily, working in an international environment here at KPMG leveraging all the collaboration tools available to work with remote teams. Thank you and Good luck for your future endeavours.

Alice de Graaf-Dijkstra

Hermo, je nam ons op een prettige en rustige manier mee in de wereld van Excel. Je wisselde theorie en voorbeelden af met opdrachten waarvan je de resultaten met de groep besprak. Hoewel ik al aardig bekend was met Excel, leerde ik een aantal finesses, die ik nu efficiënt kan toepassen. Het ging om een praktijkgerichte Introductiecursus MS Excel 2016 / 365 geïnitieerd door WerkVinden Alphen aan de Rijn. Onderdelen: tabellen maken, opmaken, filteren en sorteren, formules toepassen, grafieken maken en opmaken en een keuzemenu voor in te vullen cellen maken. Heel waardevol.

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Credentials

  • EXIN Business Information Management Foundation with reference to BISL
    EXIN
    Feb, 2020
    - Nov, 2024
  • Lean Management - Green Belt
    Experis Nederland
    Dec, 2018
    - Nov, 2024
  • Lean Management - Orange Belt
    Experis Nederland
    Dec, 2018
    - Nov, 2024

Experience

    • Netherlands
    • Security and Investigations
    • 1 - 100 Employee
    • Technical Commercial Writer
      • Feb 2023 - Present

      Department DSS, international security projects for UN missions • editing 50 system part designs • inventorying and recommending a documentation storage structure in MS Teams and SharePoint Online Department DSS, international security projects for UN missions • editing 50 system part designs • inventorying and recommending a documentation storage structure in MS Teams and SharePoint Online

    • Netherlands
    • Armed Forces
    • 700 & Above Employee
    • Senior Technical Writer
      • Sep 2021 - Feb 2023

      Detached at Ministry of Defence, department JIVC for a Network renewal project. • updating and setting up 35 installation, administration, user and hardware test manuals • converting 80 documentation projects • drawing 10 process and function flow charts • administer and publish files and versions in SharePoint Online and Visual Studio Team Explorer 2019 Detached at Ministry of Defence, department JIVC for a Network renewal project. • updating and setting up 35 installation, administration, user and hardware test manuals • converting 80 documentation projects • drawing 10 process and function flow charts • administer and publish files and versions in SharePoint Online and Visual Studio Team Explorer 2019

    • Canada
    • Accounting
    • 700 & Above Employee
    • Interim Technical Writer & Process Analyst
      • May 2019 - Sep 2019

      Detached at KPMG International, department ITS Global, for the LeapFrog program (migration to MS Office 365 solutions): • writing 7 Quick Start, User & Reference Guides for MS Teams, MS FindTime and B2B collaboration • drawing and validating swimlane diagrams for the migration from MS Skype for Business to MS Teams Detached at KPMG International, department ITS Global, for the LeapFrog program (migration to MS Office 365 solutions): • writing 7 Quick Start, User & Reference Guides for MS Teams, MS FindTime and B2B collaboration • drawing and validating swimlane diagrams for the migration from MS Skype for Business to MS Teams

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Technical Writer
      • May 2018 - Nov 2018

      Detached at Xerox for the project 'ICT work environment central government': • writing 7 installation an configuration manuals for printer administration software in large networks • drawing flow diagrams for the Agreements and Procedures file (OLA) • file and version management in SharePoint Online and DocuShare 7 (ECM) Detached at Xerox for the project 'ICT work environment central government': • writing 7 installation an configuration manuals for printer administration software in large networks • drawing flow diagrams for the Agreements and Procedures file (OLA) • file and version management in SharePoint Online and DocuShare 7 (ECM)

    • Netherlands
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Process Designer BPI and SharePoint Administrator QMS
      • Feb 2017 - Aug 2017

      Detached at Croonwolter&dros, department Business Process Improvement (BPI), for the project 'Quality Management System' (QMS): • drawing flow diagrams • administering the QMS website in SharePoint Online Detached at Croonwolter&dros, department Business Process Improvement (BPI), for the project 'Quality Management System' (QMS): • drawing flow diagrams • administering the QMS website in SharePoint Online

    • Netherlands
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Professional Process Writer
      • Oct 2015 - Jun 2016

      Detached at ICTU: writing and designing process documentation: • project for quality improvement 'ICTU-processes' (i.e. Exact Globe) • project 'Kickstart Product Development' • project 'Visualization' (application landscapes, roadmaps and long term strategy) as designer, draftsman and project lead Detached at ICTU: writing and designing process documentation: • project for quality improvement 'ICTU-processes' (i.e. Exact Globe) • project 'Kickstart Product Development' • project 'Visualization' (application landscapes, roadmaps and long term strategy) as designer, draftsman and project lead

    • Netherlands
    • Government Administration
    • 700 & Above Employee
    • Technical Writer
      • Apr 2015 - Sep 2015

      Detached at the Ministries of VWS (Health, Welfare and Sport), BZK (Interior and Kingdom Relations) and SZW (Social Affairs and Employment) for the Identity Management Project 'Realisatie 3R': • writing process design, end user manual and glossary of terms • administring the SharePoint 2013 website of the project Detached at the Ministries of VWS (Health, Welfare and Sport), BZK (Interior and Kingdom Relations) and SZW (Social Affairs and Employment) for the Identity Management Project 'Realisatie 3R': • writing process design, end user manual and glossary of terms • administring the SharePoint 2013 website of the project

    • Netherlands
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Technical Writer and SharePoint Administrator @ BU Healthcare Solutions
      • Jun 2008 - Jul 2014

      Accountable for all documentation of 12 applications in youth care, nursing care, home care, ambulance and arbosector:• developing documentation designs and project plans• creating 30 new process, installation manuals and 3 online help systems• administering 10 SharePoint websites and translating them to English• writing releasenotes• implementing and testing applications• creating a glossary & translation list of 120 pages for our development team in Romania• designing templates and cascading stylesheets Show less

    • Consultant & Technical Writer @ BU Public Sector Solutions
      • Aug 1998 - May 2008

      Responsible within the business unit for all documentation of 3 major applications concerning local taxes, real estate and basic registrations:• performing 30 installations, implementations and consultancy on site• creating and teaching 50 workshops• writing 20 procedure manuals and context sensitive online HTML help• reviewing the commercial product information

    • Product Engineer BOA (Guidance, Training and Advice)
      • Jan 1991 - Jul 1998

      • solving problems in applications, Exact c/s, UNIX and Windows • developing and giving courses in financial and logistic applications • solving problems in applications, Exact c/s, UNIX and Windows • developing and giving courses in financial and logistic applications

Education

  • Intensivering Scholing door Onderwijsinstellingen (ISO)
    Supervisor of Information
  • Leiden University
    M.A.

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