Experience

H. K. Al-Sadiq Sons Contracting Co. Ltd.

• Saudi Arabia
• Construction
• 100 - 200 Employee

• IT SYSTEM / NETWORK ADMINISTRATOR

  • Aug 2011 - Present

  1. Installation of Servers, SAN, NAS systems, Network equipment and other Data center equipment. 2. Monitoring, maintenance and troubleshooting of Servers. Storage, Active Directory, Network equipment and other infrastructure in Datacenter, 3, Update the Servers, Storage, Network equipment and other Data center equipment with latest OS, Security and applications patches if needed. 4. Administering Office 365 email to endusers, creating email account and application Services and support endusers online conference meeting if needed. 5. Support endusers desktop outlook configuration setup if needed, supporting endusers PST backup if required. 6. Schedule and run Backup/restore jobs on various systems as per the backup procedure. 7. Submit periodic reports to Management on uptime, utilization backup jobs, patches updates and any other reports determined from time to time. 8. Communicate incidents of IT Systems with internal stakeholders and external entities, as required. 9. Installation of IT equipment such as Computers, Copier and network connectivity. 10. Provide support to endusers on application and hardware issues, 11. Update the computers and peripherals with latest OS, Network Security applications updates. 12. Coordinate to ERP team, SOC team and System Administrator with regards of IT services and systems. 13. Submit periodic reports to Management on IT assets, incidents and service requests and any other requirement needed from time to time. 14. Plan, monitor and record hardware company assets and software license to make sure they complied with vendor contacts using the IT Support customer care. 15. Provide needed awareness and training to enduser and Stakeholder when needed. 16. Handling the IT Help Desk function including receiving and logging enduser tickets and processing it in a timely manner and as per company procedure. Show less



Land Management Bureau

• Manila, Philippines

• IT Support Specialist

  • Apr 2010 - Aug 2011

  IT SupportSpecialist IT SupportSpecialist



Al-Sowyan Co. Ltd.

• IT Network Administrator / IT Technical Support

  • Aug 2007 - Sep 2009



E. S. Licuanan & Associate

• Quezon City, Philippines

• IT Technical Support

  • Sep 1998 - Aug 2007

  Managing Computer Structure and Technical problem in all aspects of IT Department. Managing Computer Structure and Technical problem in all aspects of IT Department.



Brochiere Computers

• Ortigas, Pasig City, Philippines

• Technical Support Specialist

  • Sep 1996 - Sep 1998

  Managing all technical problems and support client & branches stores. Managing all technical problems and support client & branches stores.