Experience

Gravity Systems, Inc.
• United States
• IT Services and IT Consulting
• 1 - 100 Employee
• Head of Finance and Administration,

  • Aug 2020 - Present

Ad Energizer
• Pakistan
• Advertising Services
• 1 - 100 Employee
• Technical Lead

  • Apr 2019 - Present


Total Risk Management Ltd

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Field Engineer Manager

  • May 2019 - Aug 2020

  i.Responsible for the global delivery of the TRT Support Model which involves field engineer services located in TRT’s global locations. ii.Incident and Problem Management iii.Transition of Services for TRT Clients iv.Inventory Management v.Sparing for New Accounts vi.Certification and Training vii.FE Team Tactical Operational Planning viii.Human Resources Management and Planning ix.Procedural Guidance for FE team x.2nd Level Technical Assistance i.Responsible for the global delivery of the TRT Support Model which involves field engineer services located in TRT’s global locations. ii.Incident and Problem Management iii.Transition of Services for TRT Clients iv.Inventory Management v.Sparing for New Accounts vi.Certification and Training vii.FE Team Tactical Operational Planning viii.Human Resources Management and Planning ix.Procedural Guidance for FE team x.2nd Level Technical Assistance



HCL Technologies - FedEx

• Project Lead

  • Mar 2019 - Jan 2020

  i.Oversees Network Infrastructure for entire APAC Regionii.Supervises Remote IT Support Team Level 2iii.Escalation Team for Level 1 IT Service Desk of APAC Regioniv.Maintain Network Components and Internal Applicationv.Responsible for IT Incident Management Procedure (ITIL V3 Procedure)vi.VP Handlingvii.Responsible for Client-facing Roles.

• Technical Operations Lead

  • Jun 2017 - Mar 2019

  Provides real time support for speciliasts working with Google Client Accounts.Responsible for Client-engagement and Cluster monitoring. Nature of Work:-DNS Configuration-Data/URL Mapping-Collaborative services using Drive/Team Drive G Suite and other G Suite Core services-Training and skill development for specialist consultants-Network Administration-Resposible for Solutions and Generalist Support for escalations-Monitoring of inhouse Site statistics


PhilPlans First, Inc.
• Philippines
• Financial Services
• 100 - 200 Employee
• Information Technology Network Consultant

  • Jun 2016 - Jun 2017


Commercial Credit Corporation

• India

• Software Engineer

  • May 2015 - Dec 2015

  Worked as software engineer in developing an electronic filing system for Credit corporation. Project Based Work. Has Certificate of Employment if needed Worked as software engineer in developing an electronic filing system for Credit corporation. Project Based Work. Has Certificate of Employment if needed