Herman Nefedov
Customer Support Manager at Replyco- Claim this Profile
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Bio
Anna Kozhukhovska
Herman is an excellent mentor and a brilliant customer success specialist. He is hardworking and detail-oriented. Herman's technical expertise and experience with customers are huge competitive advantages. Thanks to his ability to play in the team and going the extra mile with each issue, @Replyco customers get the best customer service possible.
Anna Kozhukhovska
Herman is an excellent mentor and a brilliant customer success specialist. He is hardworking and detail-oriented. Herman's technical expertise and experience with customers are huge competitive advantages. Thanks to his ability to play in the team and going the extra mile with each issue, @Replyco customers get the best customer service possible.
Anna Kozhukhovska
Herman is an excellent mentor and a brilliant customer success specialist. He is hardworking and detail-oriented. Herman's technical expertise and experience with customers are huge competitive advantages. Thanks to his ability to play in the team and going the extra mile with each issue, @Replyco customers get the best customer service possible.
Anna Kozhukhovska
Herman is an excellent mentor and a brilliant customer success specialist. He is hardworking and detail-oriented. Herman's technical expertise and experience with customers are huge competitive advantages. Thanks to his ability to play in the team and going the extra mile with each issue, @Replyco customers get the best customer service possible.
Experience
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Replyco
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United Kingdom
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Software Development
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1 - 100 Employee
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Customer Support Manager
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Jan 2022 - Present
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Customer Success Executive
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Jun 2020 - Dec 2021
Replyco is a helpdesk software built and designed from the ground up for multichannel eCommerce businesses. It consolidates all customer messages into one place and provides efficient tools to bring reply times down and resolve issues fast.
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Education
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2014 -
Ural State Medical University
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